TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not good this year Kept getting error code 630 when asked multiple times to enter the activation code. Tech Support couldn't help. I found someone posted on line to change the file name by removing the year of the return and that worked thankfully.
Date published: 2021-02-16
Rated 5 out of 5 by from awesome very easy and self explainitory and very affordable love it!
Date published: 2021-02-16
Rated 5 out of 5 by from awesome! every year makes filing taxes easier! and easier and easier!
Date published: 2021-02-16
Rated 5 out of 5 by from At Last I love the line by line help feature. Need clarification on a point, click on it. You don't need to wade through a whole help file searching on key words that do or don't take you to the info you need. I ran my taxes through another software and would have gotten back about 1500.00 less. Turbo Tax asked all the right questions, figured it all out and then gave me the option to file it considering I would need the upgrade. The other software didn't even ask the questions that showed me the difference in filing the two forms...just told me I should purchase upgrade. They weren't going to let me see the results of upgrade until after purchase.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax 2020 excellent as Usual Been using Turbo Tax for 10+ years. It has always provided straight forward instructions and has been easy to use.
Date published: 2021-02-16
Rated 5 out of 5 by from great tool for taxes. I found the app to be very easy to use. fast and friendly tech support
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax format was more difficult this year. The format seemed to be more difficult. Directions were harder to follow and some of the language changed. Needed more help than I usually do but since I purchased the Deluxe I was able to get live help through chats.
Date published: 2021-02-16
Rated 5 out of 5 by from Easy was to do the 1040 short form The easy and quickest way to do your own taxes. When your short form and Retired.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax awlays comes through for me I worked with an expert named Mike, who was amazing. He helped me maximize and correct my return all the way through
Date published: 2021-02-16
Rated 5 out of 5 by from PHEW LOVE TURBO TAX Phew! Turbo Tax makes filing easy as a young adult. Also, I love seeing how my refund updates as I continue my taxes.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3909
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not good this year Kept getting error code 630 when asked multiple times to enter the activation code. Tech Support couldn't help. I found someone posted on line to change the file name by removing the year of the return and that worked thankfully.
Date published: 2021-02-16
Rated 5 out of 5 by from awesome very easy and self explainitory and very affordable love it!
Date published: 2021-02-16
Rated 5 out of 5 by from awesome! every year makes filing taxes easier! and easier and easier!
Date published: 2021-02-16
Rated 5 out of 5 by from At Last I love the line by line help feature. Need clarification on a point, click on it. You don't need to wade through a whole help file searching on key words that do or don't take you to the info you need. I ran my taxes through another software and would have gotten back about 1500.00 less. Turbo Tax asked all the right questions, figured it all out and then gave me the option to file it considering I would need the upgrade. The other software didn't even ask the questions that showed me the difference in filing the two forms...just told me I should purchase upgrade. They weren't going to let me see the results of upgrade until after purchase.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax 2020 excellent as Usual Been using Turbo Tax for 10+ years. It has always provided straight forward instructions and has been easy to use.
Date published: 2021-02-16
Rated 5 out of 5 by from great tool for taxes. I found the app to be very easy to use. fast and friendly tech support
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax format was more difficult this year. The format seemed to be more difficult. Directions were harder to follow and some of the language changed. Needed more help than I usually do but since I purchased the Deluxe I was able to get live help through chats.
Date published: 2021-02-16
Rated 5 out of 5 by from Easy was to do the 1040 short form The easy and quickest way to do your own taxes. When your short form and Retired.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax awlays comes through for me I worked with an expert named Mike, who was amazing. He helped me maximize and correct my return all the way through
Date published: 2021-02-16
Rated 5 out of 5 by from PHEW LOVE TURBO TAX Phew! Turbo Tax makes filing easy as a young adult. Also, I love seeing how my refund updates as I continue my taxes.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3909