TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Pleased I was very satisfied with the program. Would recommend to others.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Simple and quick, will continue to use service....
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo make independence easy! Taxes made easy! They caught a error and not just allow it to be caught by the IRS.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax has never failed me! TurboTax has never failed me and has made my tax experince easy and manageable.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and Thorough TurboTax was an easy step by step process. My 8th year using the platform.
Date published: 2021-02-23
Rated 2 out of 5 by from Far from Free You found more ways to charge me money than you did to save me money. Went from $40 to $120 in charges. And there was not an option to go back and change selections when I found that the charges were higher than I anticipated. Anyhow, I will be going else where for my taxes in the future.
Date published: 2021-02-23
Rated 4 out of 5 by from easy Easy to use and DIY. Was able to connect quickly with an agent with a question. Was able to split my payments easily.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax Concerns This Year Only Had to visit with tax advisor twice to be clear of what you prompted me to do. What you prompted was not exactly what I did as it was not correct to carryover some of the 2019 amount we included as a itemized deduction. You also prompted saying that I needed to include $5850 as a standard IRA for the year the year for my wife. This we didn't want to do which would have transferred some fund that we had paid tax on to a standard IRA, that we would have had to pay tax on soon, because our age. You actually earned $150 based on what you charged me for what was not correct and would not have been helpful to us or other tax filers with similar situations. Using you actually could have cost me far more that what it was worth to use your services. A partial refund of the cost is in order, and you may refund all if you find that the change / or wording to clarify when the itemized deduction was appropriate to carryover, and what the actual recommendation to transfer $5850 to an IRA did as far as down the road liability to have to pay when 72 1/2 years of age comes, formely 70 1/2 years of age.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbotax! Live expert help with Edwin was great and answered all of my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from eazy fast seamed to ask all the right questions. went fast and was simple to follow. have used turbo tax in the past and have had great results with them.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pleased I was very satisfied with the program. Would recommend to others.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Simple and quick, will continue to use service....
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo make independence easy! Taxes made easy! They caught a error and not just allow it to be caught by the IRS.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax has never failed me! TurboTax has never failed me and has made my tax experince easy and manageable.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and Thorough TurboTax was an easy step by step process. My 8th year using the platform.
Date published: 2021-02-23
Rated 2 out of 5 by from Far from Free You found more ways to charge me money than you did to save me money. Went from $40 to $120 in charges. And there was not an option to go back and change selections when I found that the charges were higher than I anticipated. Anyhow, I will be going else where for my taxes in the future.
Date published: 2021-02-23
Rated 4 out of 5 by from easy Easy to use and DIY. Was able to connect quickly with an agent with a question. Was able to split my payments easily.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax Concerns This Year Only Had to visit with tax advisor twice to be clear of what you prompted me to do. What you prompted was not exactly what I did as it was not correct to carryover some of the 2019 amount we included as a itemized deduction. You also prompted saying that I needed to include $5850 as a standard IRA for the year the year for my wife. This we didn't want to do which would have transferred some fund that we had paid tax on to a standard IRA, that we would have had to pay tax on soon, because our age. You actually earned $150 based on what you charged me for what was not correct and would not have been helpful to us or other tax filers with similar situations. Using you actually could have cost me far more that what it was worth to use your services. A partial refund of the cost is in order, and you may refund all if you find that the change / or wording to clarify when the itemized deduction was appropriate to carryover, and what the actual recommendation to transfer $5850 to an IRA did as far as down the road liability to have to pay when 72 1/2 years of age comes, formely 70 1/2 years of age.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbotax! Live expert help with Edwin was great and answered all of my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from eazy fast seamed to ask all the right questions. went fast and was simple to follow. have used turbo tax in the past and have had great results with them.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 390