TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo TAX is the best!!!!! Quickest and easiest way to file taxes! I love the help and the early bird discounts!!!!
Date published: 2023-01-20
Rated 5 out of 5 by from Trouble free I used TurboTax in the past and did this year its so easy,explains as you proceed. So this is how great TurboTax is: thought id submitted returns yesterday.. I read my emails one being TurboTax stated id not finished. Went over and over couldn't locate issue. Called TurboTax live, free I might add, GOT A WONDERFUL REP. She found the issue. I would NOT RECEIVED refunds without TurboTax emails and wonderful rep. THANKS AGAIN SEE YOU NEXT YEAR
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax is Great!! I have been using Turbo Tax for years. It is very user friendly and when I need help, the individuals on the Chat feature are always very helpful.
Date published: 2023-01-20
Rated 5 out of 5 by from TurboTax is easy, and dependable. I never have to worry filing with TurboTax. I love being able to come to TurboTax every year!
Date published: 2023-01-20
Rated 5 out of 5 by from Superb customer service! Just hung up w/ a CPA who couldn't have been more precise, professional, personable, patient and helpful! Total gem and pleasure to work with. Highly recommend Turbo Tax!!
Date published: 2023-01-20
Rated 4 out of 5 by from Review Turbo tax is easy to use but it can be very expensive.
Date published: 2023-01-20
Rated 5 out of 5 by from turbo tax is awesome turbo tax is awesome, turbo tax is awesome, turbo tax is awesome
Date published: 2023-01-20
Rated 5 out of 5 by from Quick & Easy Been using on-line Turbo Tax for years. They are up to date on all the rules and laws and make doing my taxes very quick and easy.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is awesome It was easy and fast to do. I will be using them next year.
Date published: 2023-01-20
Rated 4 out of 5 by from First time filing taxes It was great with filing the taxes and a straightforward process. The only downside was not being able to connect with an agent for a while and when I finally did the person was not that helpful for paying 89 dollars. Actually, I had to use the deluxe because I am a teacher and they give you a "discount" of 49 dollars and then at the end of filling your taxes they charge you 49 dollars for choosing to pay the balance through your refund which was never stated. Why give that option if your just going to charge 50 bucks to use it?
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 3757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo TAX is the best!!!!! Quickest and easiest way to file taxes! I love the help and the early bird discounts!!!!
Date published: 2023-01-20
Rated 5 out of 5 by from Trouble free I used TurboTax in the past and did this year its so easy,explains as you proceed. So this is how great TurboTax is: thought id submitted returns yesterday.. I read my emails one being TurboTax stated id not finished. Went over and over couldn't locate issue. Called TurboTax live, free I might add, GOT A WONDERFUL REP. She found the issue. I would NOT RECEIVED refunds without TurboTax emails and wonderful rep. THANKS AGAIN SEE YOU NEXT YEAR
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax is Great!! I have been using Turbo Tax for years. It is very user friendly and when I need help, the individuals on the Chat feature are always very helpful.
Date published: 2023-01-20
Rated 5 out of 5 by from TurboTax is easy, and dependable. I never have to worry filing with TurboTax. I love being able to come to TurboTax every year!
Date published: 2023-01-20
Rated 5 out of 5 by from Superb customer service! Just hung up w/ a CPA who couldn't have been more precise, professional, personable, patient and helpful! Total gem and pleasure to work with. Highly recommend Turbo Tax!!
Date published: 2023-01-20
Rated 4 out of 5 by from Review Turbo tax is easy to use but it can be very expensive.
Date published: 2023-01-20
Rated 5 out of 5 by from turbo tax is awesome turbo tax is awesome, turbo tax is awesome, turbo tax is awesome
Date published: 2023-01-20
Rated 5 out of 5 by from Quick & Easy Been using on-line Turbo Tax for years. They are up to date on all the rules and laws and make doing my taxes very quick and easy.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is awesome It was easy and fast to do. I will be using them next year.
Date published: 2023-01-20
Rated 4 out of 5 by from First time filing taxes It was great with filing the taxes and a straightforward process. The only downside was not being able to connect with an agent for a while and when I finally did the person was not that helpful for paying 89 dollars. Actually, I had to use the deluxe because I am a teacher and they give you a "discount" of 49 dollars and then at the end of filling your taxes they charge you 49 dollars for choosing to pay the balance through your refund which was never stated. Why give that option if your just going to charge 50 bucks to use it?
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 3757