TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from great experience I've been using turbotax for 20 years for both personal and business. Always a pleasure.
Date published: 2023-01-29
Rated 4 out of 5 by from very easy very easy to use! I felt very comfortable using turbo tax.
Date published: 2023-01-29
Rated 3 out of 5 by from It ok Was ok to use, at times it seemed to make things more complicated and slowed down my progress to complete the form. I feel it's not as good as past versions of the software.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax Live Assisted Basic I am so glad I took advantage of the LIVE chat with an Agent. THe agent I had was absolutely great!
Date published: 2023-01-29
Rated 5 out of 5 by from WEREHOUSE my first time doing this it was very easy thank ypo
Date published: 2023-01-29
Rated 1 out of 5 by from Used to be great but I've had a horrible time. No help, system glitches daily, poor service with zero answers when you call. Called 4 times and same response to start over. System glitches caused errors in the return. Probably my last year with TurboTax. Used to love this service and highly recommended.
Date published: 2023-01-29
Rated 5 out of 5 by from Very easy to use I've used Turbo Tax for many years and my tax prep has gotten easier with each year of using it. It REALLY became easier and convenient when the states were added to the free edition
Date published: 2023-01-29
Rated 4 out of 5 by from Good do-it-yourself tool It seems to get more complicated each year. Directions are not always clear.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is life!!!! I've been filing with TurboTax for years. It's simple and fast! No more headaches or worries. TurboTax is like a wife that'll never cheat on me!
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is exceeded my expectations for 8 years! Turbo tax is the easiest platform to use for filing my taxes. I have used them for 8 years in a row and will continue to use them!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 3564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great experience I've been using turbotax for 20 years for both personal and business. Always a pleasure.
Date published: 2023-01-29
Rated 4 out of 5 by from very easy very easy to use! I felt very comfortable using turbo tax.
Date published: 2023-01-29
Rated 3 out of 5 by from It ok Was ok to use, at times it seemed to make things more complicated and slowed down my progress to complete the form. I feel it's not as good as past versions of the software.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax Live Assisted Basic I am so glad I took advantage of the LIVE chat with an Agent. THe agent I had was absolutely great!
Date published: 2023-01-29
Rated 5 out of 5 by from WEREHOUSE my first time doing this it was very easy thank ypo
Date published: 2023-01-29
Rated 1 out of 5 by from Used to be great but I've had a horrible time. No help, system glitches daily, poor service with zero answers when you call. Called 4 times and same response to start over. System glitches caused errors in the return. Probably my last year with TurboTax. Used to love this service and highly recommended.
Date published: 2023-01-29
Rated 5 out of 5 by from Very easy to use I've used Turbo Tax for many years and my tax prep has gotten easier with each year of using it. It REALLY became easier and convenient when the states were added to the free edition
Date published: 2023-01-29
Rated 4 out of 5 by from Good do-it-yourself tool It seems to get more complicated each year. Directions are not always clear.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is life!!!! I've been filing with TurboTax for years. It's simple and fast! No more headaches or worries. TurboTax is like a wife that'll never cheat on me!
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is exceeded my expectations for 8 years! Turbo tax is the easiest platform to use for filing my taxes. I have used them for 8 years in a row and will continue to use them!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 3564