TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Filing Difficulties Couldn't file with regular credit card pmt. Finally succeeded after 5+ hours of phone calls, trial and error, using Pay Pal. Was issued a Service Code which was entered but apparently not applied. You owe me for the inconvenience!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is great Super easy and user friendly. Turbo tax makes it easy to understand what to do!
Date published: 2021-02-20
Rated 5 out of 5 by from So Simple! TurboTax takes me right through step by step so I can know I am doing it all correctly!
Date published: 2021-02-20
Rated 5 out of 5 by from Once again TurboTax makes it easy. TurboTax has been helping me prepare my tax returns for many years. always clear and concise questions and answers
Date published: 2021-02-20
Rated 3 out of 5 by from why do I have to pay for a state return Not pleased this year with this version of turbo tax. I had to pay for a state filing version that was not included. The item i paid for did not even include an E-file option.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax great and give Antonio a lot of Bananas I had trouble getting/understanding all my federal tax issues so went to an expert at Turbo Tax for help. That worked out 150%. Antonio solved my entry problems and helped me all the way through including filing - great job!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Thank You I have used Turbo Tax for the past few years and I have always found it to be very user friendly.
Date published: 2021-02-20
Rated 3 out of 5 by from Less efficient, less helpful this year. Changes to Turbo Tax this year made using Turbo Tax more cumbersome and not as helpful as in former years. In addition, the "live" help was nonexistent. I tried but could only get the pre-typed responses. I finished and indicated that yes I would like an expert review. However, the first "appointment" was weeks away. Not what I expected given the hype.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is a great program Easy and user friendly. Much better than others I have tried in the past.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome easy and fun !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3493
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Filing Difficulties Couldn't file with regular credit card pmt. Finally succeeded after 5+ hours of phone calls, trial and error, using Pay Pal. Was issued a Service Code which was entered but apparently not applied. You owe me for the inconvenience!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is great Super easy and user friendly. Turbo tax makes it easy to understand what to do!
Date published: 2021-02-20
Rated 5 out of 5 by from So Simple! TurboTax takes me right through step by step so I can know I am doing it all correctly!
Date published: 2021-02-20
Rated 5 out of 5 by from Once again TurboTax makes it easy. TurboTax has been helping me prepare my tax returns for many years. always clear and concise questions and answers
Date published: 2021-02-20
Rated 3 out of 5 by from why do I have to pay for a state return Not pleased this year with this version of turbo tax. I had to pay for a state filing version that was not included. The item i paid for did not even include an E-file option.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax great and give Antonio a lot of Bananas I had trouble getting/understanding all my federal tax issues so went to an expert at Turbo Tax for help. That worked out 150%. Antonio solved my entry problems and helped me all the way through including filing - great job!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Thank You I have used Turbo Tax for the past few years and I have always found it to be very user friendly.
Date published: 2021-02-20
Rated 3 out of 5 by from Less efficient, less helpful this year. Changes to Turbo Tax this year made using Turbo Tax more cumbersome and not as helpful as in former years. In addition, the "live" help was nonexistent. I tried but could only get the pre-typed responses. I finished and indicated that yes I would like an expert review. However, the first "appointment" was weeks away. Not what I expected given the hype.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is a great program Easy and user friendly. Much better than others I have tried in the past.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome easy and fun !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3493