TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Price is too high The experience was okay and got to do through everything okay but the price is just get higher and higher every year I might as well pay someone to do my taxes instead of doing them myself I might just go back to H&R Block next year
Date published: 2023-01-30
Rated 5 out of 5 by from I am no tax professional but I feel like one I like that TurboTax saves my previous information. Next year will be cake!
Date published: 2023-01-30
Rated 5 out of 5 by from the expert was great! Hector, my expert was awesome. Very helpful man. Thank you!
Date published: 2023-01-30
Rated 5 out of 5 by from turbotax is great! Very easy to use, very helpful, lots of details and explanations for tax help.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is a easy stress free way to file Turbo tax is a easy stress free way to file. We have used this service for years.
Date published: 2023-01-30
Rated 5 out of 5 by from excellent live assistance was very helpful. Thank you. keep up the good work.
Date published: 2023-01-30
Rated 5 out of 5 by from So quick and easy This is my 9th year using Turbo Tax and I love how quick and easy it is! It takes you through every step and is so user friendly. I have never had a problem using them!
Date published: 2023-01-30
Rated 5 out of 5 by from super easy First time doing it on my own, easier than I thought
Date published: 2023-01-30
Rated 4 out of 5 by from I like Turbo Tax. I've been with then for 8 years My experience is the same. It's pretty easy to navigate. The difference from last year and this year is, how much I paid for Federal and state. I feel i paid way more than I should have. It makes me feel that I may find other serves for next years taxes. The reason why I came to Turbo Tax because I could have done for Free. The good thing is, I also use the Live Assisted Help for a question and he was very helpful. He went over both of my Federal and State that I had questions about. He was very professional and answered all my questions. He was Great.
Date published: 2023-01-30
Rated 5 out of 5 by from 8 Years and counting! I've been user Turbo Tax for 8 years and doing my taxes has never been this easy. Extremely user friendly!!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3396
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Price is too high The experience was okay and got to do through everything okay but the price is just get higher and higher every year I might as well pay someone to do my taxes instead of doing them myself I might just go back to H&R Block next year
Date published: 2023-01-30
Rated 5 out of 5 by from I am no tax professional but I feel like one I like that TurboTax saves my previous information. Next year will be cake!
Date published: 2023-01-30
Rated 5 out of 5 by from the expert was great! Hector, my expert was awesome. Very helpful man. Thank you!
Date published: 2023-01-30
Rated 5 out of 5 by from turbotax is great! Very easy to use, very helpful, lots of details and explanations for tax help.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is a easy stress free way to file Turbo tax is a easy stress free way to file. We have used this service for years.
Date published: 2023-01-30
Rated 5 out of 5 by from excellent live assistance was very helpful. Thank you. keep up the good work.
Date published: 2023-01-30
Rated 5 out of 5 by from So quick and easy This is my 9th year using Turbo Tax and I love how quick and easy it is! It takes you through every step and is so user friendly. I have never had a problem using them!
Date published: 2023-01-30
Rated 5 out of 5 by from super easy First time doing it on my own, easier than I thought
Date published: 2023-01-30
Rated 4 out of 5 by from I like Turbo Tax. I've been with then for 8 years My experience is the same. It's pretty easy to navigate. The difference from last year and this year is, how much I paid for Federal and state. I feel i paid way more than I should have. It makes me feel that I may find other serves for next years taxes. The reason why I came to Turbo Tax because I could have done for Free. The good thing is, I also use the Live Assisted Help for a question and he was very helpful. He went over both of my Federal and State that I had questions about. He was very professional and answered all my questions. He was Great.
Date published: 2023-01-30
Rated 5 out of 5 by from 8 Years and counting! I've been user Turbo Tax for 8 years and doing my taxes has never been this easy. Extremely user friendly!!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3396