TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Very detailed and just a great way to go through my taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from i love turbotax i did work with a young lady name brittany she was awesome. she helped and reassured that everthing was ok with one of my refunds being rejected and she took care of everything. once again thank you brittany.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax since 2013. The filing always was easy and self-expanatory. I never have had any problem!
Date published: 2021-02-19
Rated 5 out of 5 by from easy to do for a 1st time filer WAS EASY TO USE HAD NO PROBLEM DOING IT WOULD TELL SOMEONE ELSE ABOUT IT
Date published: 2021-02-19
Rated 2 out of 5 by from Expensive It initially says free filling option. However once I qualified for an education credit I was forced to upgrade 50 dollars for deluxe to claim the credit. Once I finished filling, It charged me for 50 dollars for federal AND 50 dollars for state taxes. I would've just hired an accountant for less money and less time wasted.
Date published: 2021-02-19
Rated 2 out of 5 by from Should be free. Stop asking me to upgrade. This should be a free product. Everything kind of doesn't work and you constantly ask me to upgrade to new levels. Stop having the free commercials there is no way to do this for free.
Date published: 2021-02-19
Rated 5 out of 5 by from Perfect Ms Suzanne was awesome! Could not have done it without her!!
Date published: 2021-02-19
Rated 5 out of 5 by from Super easy Im glad I could ask for help when needed, definitely will use this more
Date published: 2021-02-19
Rated 5 out of 5 by from I love using TurboTax I don’t have nothing bad to say except for me being charged for a simple tax return that should have been free.
Date published: 2021-02-19
Rated 5 out of 5 by from It was very easy to use,Marcy helped me yesterday Marcy did a great job helping me I used Turbo Tax Basic It was so easy
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3355
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Very detailed and just a great way to go through my taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from i love turbotax i did work with a young lady name brittany she was awesome. she helped and reassured that everthing was ok with one of my refunds being rejected and she took care of everything. once again thank you brittany.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax since 2013. The filing always was easy and self-expanatory. I never have had any problem!
Date published: 2021-02-19
Rated 5 out of 5 by from easy to do for a 1st time filer WAS EASY TO USE HAD NO PROBLEM DOING IT WOULD TELL SOMEONE ELSE ABOUT IT
Date published: 2021-02-19
Rated 2 out of 5 by from Expensive It initially says free filling option. However once I qualified for an education credit I was forced to upgrade 50 dollars for deluxe to claim the credit. Once I finished filling, It charged me for 50 dollars for federal AND 50 dollars for state taxes. I would've just hired an accountant for less money and less time wasted.
Date published: 2021-02-19
Rated 2 out of 5 by from Should be free. Stop asking me to upgrade. This should be a free product. Everything kind of doesn't work and you constantly ask me to upgrade to new levels. Stop having the free commercials there is no way to do this for free.
Date published: 2021-02-19
Rated 5 out of 5 by from Perfect Ms Suzanne was awesome! Could not have done it without her!!
Date published: 2021-02-19
Rated 5 out of 5 by from Super easy Im glad I could ask for help when needed, definitely will use this more
Date published: 2021-02-19
Rated 5 out of 5 by from I love using TurboTax I don’t have nothing bad to say except for me being charged for a simple tax return that should have been free.
Date published: 2021-02-19
Rated 5 out of 5 by from It was very easy to use,Marcy helped me yesterday Marcy did a great job helping me I used Turbo Tax Basic It was so easy
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3355