TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome This is the 8th year in a row I have done my taxes myself with Turbo Tax. It has made it so easy for someone like me to do my own taxes without any mistakes. My return always comes quickly and I have never had any issues. thank you Turbo Tax.
Date published: 2021-02-18
Rated 3 out of 5 by from Failure of software? Got my notification today that the State had rejected by efile because of a problem with TurboTax software. I don't appreciate delays in my tax returns, or calling attention to them because of their error!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is definitely easy to use Thorough, easy to use, has available assistance which I really needed this year.
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes being done easily. With turbo tax, it was easy to file my taxes and enjoy the rest of my day.
Date published: 2021-02-18
Rated 5 out of 5 by from TURBO TAX IS GREAT VERY EASY TO USE I HAVE USED TURBO TAX FOR THE LAST SEVERAL YEARS AND I HAVE NEVER HAD ANY ISSUES
Date published: 2021-02-18
Rated 5 out of 5 by from Comfortable Very nervous filing for the first time, but the program was very well simple and direct.
Date published: 2021-02-18
Rated 4 out of 5 by from Early Return I filed early and apparently there was a software glitch for CA returns. I have used TurboTax for years and this is the first glitch I have had. TurboTax indicated I should resubmit the CA return. I think this was because I fled so early. An excellent product overall.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing easy I've been using Turbo Tax for years. Unless you have a very complicated return using this software is excellent! The format is easy to follow - at every junction you can access additional information or explanations. Plus Turbo helps you file electronically - Very good product
Date published: 2021-02-18
Rated 2 out of 5 by from State Rejected Return due to Software Error The only thing you are supposed to be good at is tax software and yet my state refund was rejected due to your software issues. Super disappointing.
Date published: 2021-02-18
Rated 3 out of 5 by from Horrible Customer service The live chat/help was not helpful at all. First time I called rep. said after being asked a question " I dont know" and didnt try to figure it out. Next Rep. Hung up after i aske d3 times to speak to someone else because she didnt know the answer to my question. Which while on hold I figured out how to do what she said they couldnt.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome This is the 8th year in a row I have done my taxes myself with Turbo Tax. It has made it so easy for someone like me to do my own taxes without any mistakes. My return always comes quickly and I have never had any issues. thank you Turbo Tax.
Date published: 2021-02-18
Rated 3 out of 5 by from Failure of software? Got my notification today that the State had rejected by efile because of a problem with TurboTax software. I don't appreciate delays in my tax returns, or calling attention to them because of their error!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is definitely easy to use Thorough, easy to use, has available assistance which I really needed this year.
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes being done easily. With turbo tax, it was easy to file my taxes and enjoy the rest of my day.
Date published: 2021-02-18
Rated 5 out of 5 by from TURBO TAX IS GREAT VERY EASY TO USE I HAVE USED TURBO TAX FOR THE LAST SEVERAL YEARS AND I HAVE NEVER HAD ANY ISSUES
Date published: 2021-02-18
Rated 5 out of 5 by from Comfortable Very nervous filing for the first time, but the program was very well simple and direct.
Date published: 2021-02-18
Rated 4 out of 5 by from Early Return I filed early and apparently there was a software glitch for CA returns. I have used TurboTax for years and this is the first glitch I have had. TurboTax indicated I should resubmit the CA return. I think this was because I fled so early. An excellent product overall.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing easy I've been using Turbo Tax for years. Unless you have a very complicated return using this software is excellent! The format is easy to follow - at every junction you can access additional information or explanations. Plus Turbo helps you file electronically - Very good product
Date published: 2021-02-18
Rated 2 out of 5 by from State Rejected Return due to Software Error The only thing you are supposed to be good at is tax software and yet my state refund was rejected due to your software issues. Super disappointing.
Date published: 2021-02-18
Rated 3 out of 5 by from Horrible Customer service The live chat/help was not helpful at all. First time I called rep. said after being asked a question " I dont know" and didnt try to figure it out. Next Rep. Hung up after i aske d3 times to speak to someone else because she didnt know the answer to my question. Which while on hold I figured out how to do what she said they couldnt.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3317