TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is supurb It was easy to do and the information was very formative.
Date published: 2023-01-24
Rated 5 out of 5 by from good good, love the refund advance. I needed it thank you
Date published: 2023-01-24
Rated 5 out of 5 by from Quick and Easy Simple tax form this year. Totally logical, and well thought out process.
Date published: 2023-01-24
Rated 5 out of 5 by from Easiest online tax program I've ever used 2022 was the first year I owned a rental property. I debated hiring an accountant because I felt overwhelmed. But I kept great records throughout the year and knew an accountant was just going to simply enter my numbers and charge me out the ying yang for something I could probably do myself. After doing my own research about how to claim a rental, I then had to decide what online tax program I should use. I chose Turbo Tax Premium and I am so happy! I was able to finish my entries within a few days with little to no anxiety over this new rental project. I was guided through every step. I had the ability to use an online tax expert for a fee but it wasn't necessary. The key was that I kept very detailed records and only had to enter the numbers when prompted. I just filed with confidence. I do wish it was free like Credit Karma use to be but hey, we all need to make a dime lol. And besides I'm getting a refund for the first time in forever. I'm going to do my mom's taxes here next. Happy filer here. I'll be using this again next year.
Date published: 2023-01-24
Rated 5 out of 5 by from Worked great! Got all the answers Thought you might have last years an the many yrs before info. Of my return But I guess not
Date published: 2023-01-24
Rated 5 out of 5 by from Been the best Been using them for a long time and they have never failed me yet.
Date published: 2023-01-24
Rated 5 out of 5 by from I LOVED IT I normally go to Jackson Hewitt and do my taxes there and get charged so much. Well I loved Turbo tax because it helped me walk through each step
Date published: 2023-01-24
Rated 1 out of 5 by from i started at 11 am finally did it myself well i got all my w2s filed online like i have for past 8 yrs and a error came up about information worksheet for diastter distbution i called and it remotely wen through i had to hang up becasue i had to do it all over did it again same thing called again same thing spoke 2 4 peolpe and no one could figure it out i deleted my whole profile re did it myself i have a code for a free upgrade i didnt get and i will be going else where after 8 yrs
Date published: 2023-01-24
Rated 4 out of 5 by from Review Title Always does a decent job; been using it for years.
Date published: 2023-01-24
Rated 3 out of 5 by from been with them for many yrs great, just too much questions for a per that works most the time and does have time to get all paper to a near by tax office
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 3279
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is supurb It was easy to do and the information was very formative.
Date published: 2023-01-24
Rated 5 out of 5 by from good good, love the refund advance. I needed it thank you
Date published: 2023-01-24
Rated 5 out of 5 by from Quick and Easy Simple tax form this year. Totally logical, and well thought out process.
Date published: 2023-01-24
Rated 5 out of 5 by from Easiest online tax program I've ever used 2022 was the first year I owned a rental property. I debated hiring an accountant because I felt overwhelmed. But I kept great records throughout the year and knew an accountant was just going to simply enter my numbers and charge me out the ying yang for something I could probably do myself. After doing my own research about how to claim a rental, I then had to decide what online tax program I should use. I chose Turbo Tax Premium and I am so happy! I was able to finish my entries within a few days with little to no anxiety over this new rental project. I was guided through every step. I had the ability to use an online tax expert for a fee but it wasn't necessary. The key was that I kept very detailed records and only had to enter the numbers when prompted. I just filed with confidence. I do wish it was free like Credit Karma use to be but hey, we all need to make a dime lol. And besides I'm getting a refund for the first time in forever. I'm going to do my mom's taxes here next. Happy filer here. I'll be using this again next year.
Date published: 2023-01-24
Rated 5 out of 5 by from Worked great! Got all the answers Thought you might have last years an the many yrs before info. Of my return But I guess not
Date published: 2023-01-24
Rated 5 out of 5 by from Been the best Been using them for a long time and they have never failed me yet.
Date published: 2023-01-24
Rated 5 out of 5 by from I LOVED IT I normally go to Jackson Hewitt and do my taxes there and get charged so much. Well I loved Turbo tax because it helped me walk through each step
Date published: 2023-01-24
Rated 1 out of 5 by from i started at 11 am finally did it myself well i got all my w2s filed online like i have for past 8 yrs and a error came up about information worksheet for diastter distbution i called and it remotely wen through i had to hang up becasue i had to do it all over did it again same thing called again same thing spoke 2 4 peolpe and no one could figure it out i deleted my whole profile re did it myself i have a code for a free upgrade i didnt get and i will be going else where after 8 yrs
Date published: 2023-01-24
Rated 4 out of 5 by from Review Title Always does a decent job; been using it for years.
Date published: 2023-01-24
Rated 3 out of 5 by from been with them for many yrs great, just too much questions for a per that works most the time and does have time to get all paper to a near by tax office
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 3279