TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Nickrg081111 from
Easy to use
I have used TurboTax for many years. It is always easy to use and allows me to do my taxes quickly.
Date published: 2023-01-31
Rated 5 out of 5 by
AlohaPhyllis from
Incredibly Easy
I've been using Turbo Tax for many years, and it is so easy to continue each year. It guides you through every possible scenario and refund opportunity.
Date published: 2023-01-31
Rated 3 out of 5 by
Salamander77 from
hidden fess makes you pay for college refunds
You say that we can file for free but there's always something that makes us has to pay for the extra help when its not needed. We should only pay if we need to talk to someone in help us file out taxes.
Date published: 2023-01-31
Rated 5 out of 5 by
Justin0023 from
All of The Years
I started using TurboTax in 2015. It is fast and easy to comprehend. I highly recommend any and every person file through TurboTax
Date published: 2023-01-31
Rated 5 out of 5 by
Kaelvas from
Live File - Great!!
I had a phenomenal experiences with Kendall. He was very knowledgeable and patient. It was a thorough and helpful process. I hope to work with him again next year.
Date published: 2023-01-31
Rated 4 out of 5 by
KittyJdmMarie from
TurboTax is simple and easy to use!
TurboTax saves your info so you don't have to re-enter anything if you've used it before. You can upload your W-2 which saves time on having to enter everything in manually. It will break down and explain things you don't understand or you can talk to an agent for free. The only thing I don't like is it will make you pay still if your return is not "simple".
Date published: 2023-01-31
Rated 1 out of 5 by
GreenMagnus from
Terrible, never using this website again.
7 years using this website and never has it FORCED me to "upgrade". It cost $35 to upgrade to "Delux" and then charge me again for a $122 additonal "turbotax charge" for I don't know what reason other then they could. I had no way of denying or refusing the "upgrade" so for that I'll never use this website again.
Date published: 2023-01-31
Rated 5 out of 5 by
Grammys1 from
Turbo tax makes it easier to do my taxes.
Expert was very helpful and resolved my problem quickly.
Date published: 2023-01-31
Rated 5 out of 5 by
Mamielee 2601 from
Turbo tax was good
It was great, the app was very helpful and very simple.
Date published: 2023-01-31
Rated 2 out of 5 by
PinkPandaRage from
Turbo tax is getting greedier and greedier
you don't do early free income tax filing anymore like y'all took $117 dollars from me just to file my taxes. i don't know if ill file with you guys next year
All TurboTax® Offerings Reviews - Page 3260
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nickrg081111 from
Easy to use
I have used TurboTax for many years. It is always easy to use and allows me to do my taxes quickly.
Date published: 2023-01-31
Rated 5 out of 5 by
AlohaPhyllis from
Incredibly Easy
I've been using Turbo Tax for many years, and it is so easy to continue each year. It guides you through every possible scenario and refund opportunity.
Date published: 2023-01-31
Rated 3 out of 5 by
Salamander77 from
hidden fess makes you pay for college refunds
You say that we can file for free but there's always something that makes us has to pay for the extra help when its not needed. We should only pay if we need to talk to someone in help us file out taxes.
Date published: 2023-01-31
Rated 5 out of 5 by
Justin0023 from
All of The Years
I started using TurboTax in 2015. It is fast and easy to comprehend. I highly recommend any and every person file through TurboTax
Date published: 2023-01-31
Rated 5 out of 5 by
Kaelvas from
Live File - Great!!
I had a phenomenal experiences with Kendall. He was very knowledgeable and patient. It was a thorough and helpful process. I hope to work with him again next year.
Date published: 2023-01-31
Rated 4 out of 5 by
KittyJdmMarie from
TurboTax is simple and easy to use!
TurboTax saves your info so you don't have to re-enter anything if you've used it before. You can upload your W-2 which saves time on having to enter everything in manually. It will break down and explain things you don't understand or you can talk to an agent for free. The only thing I don't like is it will make you pay still if your return is not "simple".
Date published: 2023-01-31
Rated 1 out of 5 by
GreenMagnus from
Terrible, never using this website again.
7 years using this website and never has it FORCED me to "upgrade". It cost $35 to upgrade to "Delux" and then charge me again for a $122 additonal "turbotax charge" for I don't know what reason other then they could. I had no way of denying or refusing the "upgrade" so for that I'll never use this website again.
Date published: 2023-01-31
Rated 5 out of 5 by
Grammys1 from
Turbo tax makes it easier to do my taxes.
Expert was very helpful and resolved my problem quickly.
Date published: 2023-01-31
Rated 5 out of 5 by
Mamielee 2601 from
Turbo tax was good
It was great, the app was very helpful and very simple.
Date published: 2023-01-31
Rated 2 out of 5 by
PinkPandaRage from
Turbo tax is getting greedier and greedier
you don't do early free income tax filing anymore like y'all took $117 dollars from me just to file my taxes. i don't know if ill file with you guys next year
All TurboTax® Offerings Reviews - Page 3260
Date published: 2023-01-31