TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Business is great - need it on Mac I have used Turbotax for many years and am very happy with the product. I would like to be able to use all the Turbo tax products on my Mac but the Business version is only available on a PC.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy software to use Turbotax is a user-friendly software with plenty of explanations for all of your questions along the way. Takes me less than a half hour to do my taxes from the comfort of my couch!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awsome I didn't have to deal with them. I did it all on my own
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax I did have a slight issue when I entered my 1099-G for my unemployment. The taxes withheld didn't automatically populate like it did with the other forms. I'm glad I caught it, because I almost had to pay $1200 out of pocket. But other than user error- my fault for flying through it. It was really nice.
Date published: 2021-02-27
Rated 2 out of 5 by from Business TurboTax needs improvements. I was not able to download my 1099's in TurboTax business 2020.
Date published: 2021-02-27
Rated 5 out of 5 by from TT Good I've used for over 20 years.. Never an issue and always easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing Easy to file, asks all question in a simple manner, and best of all it's free : )
Date published: 2021-02-27
Rated 1 out of 5 by from Turbo Tax Increases Fees My "free return" turned into Turbo Tax charging me $120.00 to file. This year they decided to charge $40.00 just to take their commission fees out of our tax return without presenting other reasonable methods to pay their fees. There is no option to pay them their fees out of our bank account or with a card. Accepting their outrageous $40.00 commission fee just to process their other fees is the ONLY option. They charged us $40.00 to process a state return AND $40.00 to process the federal as well which is new. State returns use to be free but I guess they are feeling extra money-hungry knowing that everyone went through a global pandemic this year. Rude.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome it is great i will be glad to let other know that turbo tax is a great way to firle
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great!!!!! Its great to be able to do your taxes in a quick secure form. Everything is explained and reviewed before continuing to the next step or until everything is processed.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Business is great - need it on Mac I have used Turbotax for many years and am very happy with the product. I would like to be able to use all the Turbo tax products on my Mac but the Business version is only available on a PC.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy software to use Turbotax is a user-friendly software with plenty of explanations for all of your questions along the way. Takes me less than a half hour to do my taxes from the comfort of my couch!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awsome I didn't have to deal with them. I did it all on my own
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax I did have a slight issue when I entered my 1099-G for my unemployment. The taxes withheld didn't automatically populate like it did with the other forms. I'm glad I caught it, because I almost had to pay $1200 out of pocket. But other than user error- my fault for flying through it. It was really nice.
Date published: 2021-02-27
Rated 2 out of 5 by from Business TurboTax needs improvements. I was not able to download my 1099's in TurboTax business 2020.
Date published: 2021-02-27
Rated 5 out of 5 by from TT Good I've used for over 20 years.. Never an issue and always easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing Easy to file, asks all question in a simple manner, and best of all it's free : )
Date published: 2021-02-27
Rated 1 out of 5 by from Turbo Tax Increases Fees My "free return" turned into Turbo Tax charging me $120.00 to file. This year they decided to charge $40.00 just to take their commission fees out of our tax return without presenting other reasonable methods to pay their fees. There is no option to pay them their fees out of our bank account or with a card. Accepting their outrageous $40.00 commission fee just to process their other fees is the ONLY option. They charged us $40.00 to process a state return AND $40.00 to process the federal as well which is new. State returns use to be free but I guess they are feeling extra money-hungry knowing that everyone went through a global pandemic this year. Rude.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome it is great i will be glad to let other know that turbo tax is a great way to firle
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great!!!!! Its great to be able to do your taxes in a quick secure form. Everything is explained and reviewed before continuing to the next step or until everything is processed.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3260