TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from great job thank you turbo tax Thank you turbo tax looking forward to next years taxes
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo is awesome Turbo tax is great! Plan on using them every year!
Date published: 2023-01-30
Rated 5 out of 5 by from I can’t believe how easy filing my taxes It was really easy to navigate and complete in one hour.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax saved my life! I absolutely love Turbotax and look forward to filing my taxes now with confidence and peace of mind. This year I had a couple issues that I wasn't comfortable finishing and I asked to speak to a representative. She called me and spent close to an hour working with me. I thanked her many times and greatly appreciated her help.
Date published: 2023-01-30
Rated 5 out of 5 by from Beyond Easy! Taxes used to terrify me because I would never want to have issues with the IRS. Turbotax makes it so easy that a kid could figure it out and I'm not sure that it's necessary but I pay the extra for year long tax help just in case I ever need it, audit protection and identity theft protection and insurance. When I submit my returns on turbotax I never worry if I did something wrong or if the IRS is going to come after me for something! The tax return advance is pretty awesome too!
Date published: 2023-01-30
Rated 2 out of 5 by from TurboTax is sneaky and expensive yet convenient Turbo Tax seems cheap but actually charges you 2 separate fees to file and then tries to slip in a well-disguised processing fee of $39 if you have them take the charges out of your refund. I started this process thinking it would cost $39 and almost paid $117. V clever, TurboTax. But you definitely have a captive audience bc after all that online vigor the ease of completion incentivizes captive tired people worn out by capitalism like me to just hit send and be done with it, at the expense of the hard earned money we're being triple taxed on.
Date published: 2023-01-30
Rated 5 out of 5 by from Always use Turbo tax I normally use Turbo tax, but tried another brand one year, and had errors along with missing data. With Turbo tax I had no problems, and have been using it for over 10 years.
Date published: 2023-01-30
Rated 3 out of 5 by from TurboTax cost of service goes up every year TurboTax is great because it is so easy to use. However, the cost of the service goes up every year. Now you have to pay an extra $39 fee for using your federal refund to pay for the service. Keep costs low to keep continuing users!
Date published: 2023-01-30
Rated 5 out of 5 by from Wish I had better help with filing Need more people to help with problems with filing
Date published: 2023-01-30
Rated 5 out of 5 by from 5 years of satisfaction I've happily used turbo tax for 5 consecutive years now. Every year when it comes time to file my taxes I breathe a sigh of relief knowing how painless turbo tax makes the process. This year was more complicated than previous for me with some new investments, but turbo tax still knew exactly how to help me through it. I only use the cheapest level of the product too!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3091
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great job thank you turbo tax Thank you turbo tax looking forward to next years taxes
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo is awesome Turbo tax is great! Plan on using them every year!
Date published: 2023-01-30
Rated 5 out of 5 by from I can’t believe how easy filing my taxes It was really easy to navigate and complete in one hour.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax saved my life! I absolutely love Turbotax and look forward to filing my taxes now with confidence and peace of mind. This year I had a couple issues that I wasn't comfortable finishing and I asked to speak to a representative. She called me and spent close to an hour working with me. I thanked her many times and greatly appreciated her help.
Date published: 2023-01-30
Rated 5 out of 5 by from Beyond Easy! Taxes used to terrify me because I would never want to have issues with the IRS. Turbotax makes it so easy that a kid could figure it out and I'm not sure that it's necessary but I pay the extra for year long tax help just in case I ever need it, audit protection and identity theft protection and insurance. When I submit my returns on turbotax I never worry if I did something wrong or if the IRS is going to come after me for something! The tax return advance is pretty awesome too!
Date published: 2023-01-30
Rated 2 out of 5 by from TurboTax is sneaky and expensive yet convenient Turbo Tax seems cheap but actually charges you 2 separate fees to file and then tries to slip in a well-disguised processing fee of $39 if you have them take the charges out of your refund. I started this process thinking it would cost $39 and almost paid $117. V clever, TurboTax. But you definitely have a captive audience bc after all that online vigor the ease of completion incentivizes captive tired people worn out by capitalism like me to just hit send and be done with it, at the expense of the hard earned money we're being triple taxed on.
Date published: 2023-01-30
Rated 5 out of 5 by from Always use Turbo tax I normally use Turbo tax, but tried another brand one year, and had errors along with missing data. With Turbo tax I had no problems, and have been using it for over 10 years.
Date published: 2023-01-30
Rated 3 out of 5 by from TurboTax cost of service goes up every year TurboTax is great because it is so easy to use. However, the cost of the service goes up every year. Now you have to pay an extra $39 fee for using your federal refund to pay for the service. Keep costs low to keep continuing users!
Date published: 2023-01-30
Rated 5 out of 5 by from Wish I had better help with filing Need more people to help with problems with filing
Date published: 2023-01-30
Rated 5 out of 5 by from 5 years of satisfaction I've happily used turbo tax for 5 consecutive years now. Every year when it comes time to file my taxes I breathe a sigh of relief knowing how painless turbo tax makes the process. This year was more complicated than previous for me with some new investments, but turbo tax still knew exactly how to help me through it. I only use the cheapest level of the product too!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3091