TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from The experts were very helpful. I had received an error on transmitting my returns, so both Federal and State were rejected. I worked with with the experts to help correct my error. And I worked with a tax expert on a question I had.
Date published: 2021-02-18
Rated 5 out of 5 by from great tool Good tool , easy to work with, good review of tax work.
Date published: 2021-02-18
Rated 4 out of 5 by from helpful...but i love turbo tax, i’ve used it every year that i have had to do my own taxes. this year they were sneaky though, and they didn’t say that they were going to charge me for helping with the federal tax return, not all that bothered by it because i know it could be more, but i wish they had been more clear that it was coming out, especially after trying to push the deluxe version after every step.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Excellent service!! So easy! I love this service!!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax preys on people Turbo tax lobby’s the govt to keep the tax code complex and less accessible so that they can continue to take chunks out of peoples hard earned money. They even hide their site that helps you file for free if you make less than 35k a year.
Date published: 2021-02-18
Rated 4 out of 5 by from It was good I was intimidated but finally got some on line support and it got easier
Date published: 2021-02-18
Rated 5 out of 5 by from Long time user, great way to file! Always happy with Turbo Tax, been using it for many years. Like the way it transfers past returns
Date published: 2021-02-18
Rated 5 out of 5 by from Precilla was awesome Precilla with turbo tax was awesome she was able to help when none of the other tax prepares could not help with the problem thanks way from Dallas Tx.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Helpful Had an issue and was able to speak on the phone with someone and let them see what I was seeing.... figured out what had happened and helped me fix it.
Date published: 2021-02-18
Rated 5 out of 5 by from If you're going the DIY route, TurboTax is the bes If you're going to do you own taxes, Turbo Tax is the best option in my opinion. I've used it for the past three years and have been so impressed by their amazing customer experience. And the option to consult with a tax professional all year long is such a helpful feature. Everything is straightforward and if it's not, there's explanations and someone to talk to if you need help!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3027
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The experts were very helpful. I had received an error on transmitting my returns, so both Federal and State were rejected. I worked with with the experts to help correct my error. And I worked with a tax expert on a question I had.
Date published: 2021-02-18
Rated 5 out of 5 by from great tool Good tool , easy to work with, good review of tax work.
Date published: 2021-02-18
Rated 4 out of 5 by from helpful...but i love turbo tax, i’ve used it every year that i have had to do my own taxes. this year they were sneaky though, and they didn’t say that they were going to charge me for helping with the federal tax return, not all that bothered by it because i know it could be more, but i wish they had been more clear that it was coming out, especially after trying to push the deluxe version after every step.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Excellent service!! So easy! I love this service!!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax preys on people Turbo tax lobby’s the govt to keep the tax code complex and less accessible so that they can continue to take chunks out of peoples hard earned money. They even hide their site that helps you file for free if you make less than 35k a year.
Date published: 2021-02-18
Rated 4 out of 5 by from It was good I was intimidated but finally got some on line support and it got easier
Date published: 2021-02-18
Rated 5 out of 5 by from Long time user, great way to file! Always happy with Turbo Tax, been using it for many years. Like the way it transfers past returns
Date published: 2021-02-18
Rated 5 out of 5 by from Precilla was awesome Precilla with turbo tax was awesome she was able to help when none of the other tax prepares could not help with the problem thanks way from Dallas Tx.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Helpful Had an issue and was able to speak on the phone with someone and let them see what I was seeing.... figured out what had happened and helped me fix it.
Date published: 2021-02-18
Rated 5 out of 5 by from If you're going the DIY route, TurboTax is the bes If you're going to do you own taxes, Turbo Tax is the best option in my opinion. I've used it for the past three years and have been so impressed by their amazing customer experience. And the option to consult with a tax professional all year long is such a helpful feature. Everything is straightforward and if it's not, there's explanations and someone to talk to if you need help!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3027