TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is still #1 I've been using Turbotax for well over a decade and I've always been impressed by their ability to walk me through every step and maximize my refund.
Date published: 2021-02-20
Rated 5 out of 5 by from AWESOME! I filed using thw wrong AGI. After being informed of this, making the correction and re-submitting the return was so simple.
Date published: 2021-02-20
Rated 4 out of 5 by from Great job! Very intuitive. Easy to file, checked all boxes, double checked my answers. Great Job
Date published: 2021-02-20
Rated 3 out of 5 by from State return issue not resolved Installed free state return, but when try to efile, indicates not paid and go in a loop. Called and got sent an email that did not address the issue. Have to call again.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome!!! I love using TurboTax it's easy to use and very convenient. Recommend TurboTax to anyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Good way to gat taxes done free but be careful A few times in the tax prep the software asks for you to upgrade, you do not need to and can decline but if you are not careful you could end up paying when your simple taxform could have been done for free. It is nice that you no longer have to pay for the state taxes to be sent in.
Date published: 2021-02-20
Rated 5 out of 5 by from Very user friendly! This product is very user friendly. This is my 5th year using Turbo Tax and the program is getting more and more intuitive. The company is keeping up with current situations, tax issues, natural disasters and other unique life situations that made completing my taxes super easy. Highly recommend this product!
Date published: 2021-02-20
Rated 5 out of 5 by from I can't think of anything better! After over 20 years using Turbotax I am still loving it.
Date published: 2021-02-20
Rated 3 out of 5 by from Nothing but trouble this year I kept getting stuck on Worksheets. It wouldn't accept entry. I didn't know why. It wasn't clearly explained why and that I needed to go back to that section. Information about wash sales said that I would find a link but the link was to an unneeded form. I contacted three specialists. One was helpful, one walked away and the third told me to call a specialist. When I did, a recording said to try some other time. When I asked questions on the side bar, the answer was not relevant.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax us truly Awsome... It was much easier and less of a hassle to work with on my own...
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is still #1 I've been using Turbotax for well over a decade and I've always been impressed by their ability to walk me through every step and maximize my refund.
Date published: 2021-02-20
Rated 5 out of 5 by from AWESOME! I filed using thw wrong AGI. After being informed of this, making the correction and re-submitting the return was so simple.
Date published: 2021-02-20
Rated 4 out of 5 by from Great job! Very intuitive. Easy to file, checked all boxes, double checked my answers. Great Job
Date published: 2021-02-20
Rated 3 out of 5 by from State return issue not resolved Installed free state return, but when try to efile, indicates not paid and go in a loop. Called and got sent an email that did not address the issue. Have to call again.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome!!! I love using TurboTax it's easy to use and very convenient. Recommend TurboTax to anyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Good way to gat taxes done free but be careful A few times in the tax prep the software asks for you to upgrade, you do not need to and can decline but if you are not careful you could end up paying when your simple taxform could have been done for free. It is nice that you no longer have to pay for the state taxes to be sent in.
Date published: 2021-02-20
Rated 5 out of 5 by from Very user friendly! This product is very user friendly. This is my 5th year using Turbo Tax and the program is getting more and more intuitive. The company is keeping up with current situations, tax issues, natural disasters and other unique life situations that made completing my taxes super easy. Highly recommend this product!
Date published: 2021-02-20
Rated 5 out of 5 by from I can't think of anything better! After over 20 years using Turbotax I am still loving it.
Date published: 2021-02-20
Rated 3 out of 5 by from Nothing but trouble this year I kept getting stuck on Worksheets. It wouldn't accept entry. I didn't know why. It wasn't clearly explained why and that I needed to go back to that section. Information about wash sales said that I would find a link but the link was to an unneeded form. I contacted three specialists. One was helpful, one walked away and the third told me to call a specialist. When I did, a recording said to try some other time. When I asked questions on the side bar, the answer was not relevant.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax us truly Awsome... It was much easier and less of a hassle to work with on my own...
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3006