TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from easy and straightforward Excellent service, particularly with final representative. Particularly useful that customer service reps readily available to help out.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy every year It's been super easy to file every year. The UI interface is extremely nice and user friendly, however I did notice that the left-side navigation bar had a grey and black background and it looked a little weird. Other than that, super easy and intuitive to file
Date published: 2021-02-26
Rated 5 out of 5 by from Painless kept me focused and on task. Walked me through each step painlessly.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo tax for 15 years. It gets better each year.
Date published: 2021-02-26
Rated 1 out of 5 by from I prefer credit karma The only reason I chose to use Turbo tax is because I had to file in 2 States. Normally I would use credit because they do not charge. Also a $60 fee to pay out of your refund is ridiculous. I will be glad when I can use credit karma next year and will not have to deal with Turbo tax. Especially during these trying times when people need their refund the most you profit the most from it. It's like going to a car dealership and having all those tacked on extra fees that don't really do anything
Date published: 2021-02-26
Rated 5 out of 5 by from Made my first time filing easy! Thanks Turbo Tax I was a nervous about filing taxes for the first time. You made it easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Works Great Works Great, saves time, easy to use. Best option for most people.
Date published: 2021-02-26
Rated 5 out of 5 by from Great It was extremely easy and I got through it with no problem
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is amazing! It was Free & Easy! I never knew filing taxes could be so easy. Thank you Turbo Tax
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the way to go!! Help with any tax concerns. Easy page by page questions!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2967
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy and straightforward Excellent service, particularly with final representative. Particularly useful that customer service reps readily available to help out.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy every year It's been super easy to file every year. The UI interface is extremely nice and user friendly, however I did notice that the left-side navigation bar had a grey and black background and it looked a little weird. Other than that, super easy and intuitive to file
Date published: 2021-02-26
Rated 5 out of 5 by from Painless kept me focused and on task. Walked me through each step painlessly.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo tax for 15 years. It gets better each year.
Date published: 2021-02-26
Rated 1 out of 5 by from I prefer credit karma The only reason I chose to use Turbo tax is because I had to file in 2 States. Normally I would use credit because they do not charge. Also a $60 fee to pay out of your refund is ridiculous. I will be glad when I can use credit karma next year and will not have to deal with Turbo tax. Especially during these trying times when people need their refund the most you profit the most from it. It's like going to a car dealership and having all those tacked on extra fees that don't really do anything
Date published: 2021-02-26
Rated 5 out of 5 by from Made my first time filing easy! Thanks Turbo Tax I was a nervous about filing taxes for the first time. You made it easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Works Great Works Great, saves time, easy to use. Best option for most people.
Date published: 2021-02-26
Rated 5 out of 5 by from Great It was extremely easy and I got through it with no problem
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is amazing! It was Free & Easy! I never knew filing taxes could be so easy. Thank you Turbo Tax
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the way to go!! Help with any tax concerns. Easy page by page questions!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2967