TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from TurboTax gets it kind of done I'm glad that it makes doing the returns easy but seriously the price increase from one day to the next without warning are ridiculous. I started out my taxes with a $0 quote. Turned into a $39 offer for Deluxe which I accepted. Skipped out on the "MAX" for an extra $49. By the time I got to the end and ready to file I was charged $79 instead of $39 and an extra $39 "processing fee" for choosing to pay that $79 rip off with my tax return. Total I shelled out was $118. Pretty far cry from the supposed "$39" for deluxe.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is the best! I have been using turbo tax for 8 years and when I say it is the best, I mean it. From all the options, to the additional help, to the ease of everything. I feel so safe and confident filing with them.
Date published: 2023-01-29
Rated 5 out of 5 by from Wonderful service So glad to have turbo to do my taxes . They made it so easy
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is quick and easy I use Turbo Tax every year. It's so easy and simple to file.
Date published: 2023-01-29
Rated 3 out of 5 by from Ok Some college info is confusing and Turbo Tax could help w/ some better explanations, i.e.- More help/ info should be given for qualified 529 distributions and if you have to submit 1098T info even if you're not trying to get a tax break from it.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax for the win! I have used Turbotax for 4 years now, and it is always and easy experience. Thanks Turbotax!
Date published: 2023-01-29
Rated 5 out of 5 by from easy this was a whole lot easier and faster submitting.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to use I prepped my own ITR. Last year I used somebody else, this year I decided to use Turbo tx again.
Date published: 2023-01-29
Rated 5 out of 5 by from awesome Did use the information page was very helpful 9th year
Date published: 2023-01-29
Rated 5 out of 5 by from Never had an issue in about 10 years I have been using this for as long as i can remember with little exception and i havent had an issue.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2771
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax gets it kind of done I'm glad that it makes doing the returns easy but seriously the price increase from one day to the next without warning are ridiculous. I started out my taxes with a $0 quote. Turned into a $39 offer for Deluxe which I accepted. Skipped out on the "MAX" for an extra $49. By the time I got to the end and ready to file I was charged $79 instead of $39 and an extra $39 "processing fee" for choosing to pay that $79 rip off with my tax return. Total I shelled out was $118. Pretty far cry from the supposed "$39" for deluxe.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is the best! I have been using turbo tax for 8 years and when I say it is the best, I mean it. From all the options, to the additional help, to the ease of everything. I feel so safe and confident filing with them.
Date published: 2023-01-29
Rated 5 out of 5 by from Wonderful service So glad to have turbo to do my taxes . They made it so easy
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is quick and easy I use Turbo Tax every year. It's so easy and simple to file.
Date published: 2023-01-29
Rated 3 out of 5 by from Ok Some college info is confusing and Turbo Tax could help w/ some better explanations, i.e.- More help/ info should be given for qualified 529 distributions and if you have to submit 1098T info even if you're not trying to get a tax break from it.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax for the win! I have used Turbotax for 4 years now, and it is always and easy experience. Thanks Turbotax!
Date published: 2023-01-29
Rated 5 out of 5 by from easy this was a whole lot easier and faster submitting.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to use I prepped my own ITR. Last year I used somebody else, this year I decided to use Turbo tx again.
Date published: 2023-01-29
Rated 5 out of 5 by from awesome Did use the information page was very helpful 9th year
Date published: 2023-01-29
Rated 5 out of 5 by from Never had an issue in about 10 years I have been using this for as long as i can remember with little exception and i havent had an issue.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2771