TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Good Product I've used Turbo Tax numerous times over the years, including for helping friends and family file, and we've never had difficulties getting product help. Every Intuit product I've used has helped me in some way.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is a pretty painless way to file I've used Turbo Tax for quite a few years now and depend on it to do both of my returns. It is a little laborious with the number of questions repeated but I understand that they are trying to ultra careful
Date published: 2021-02-28
Rated 4 out of 5 by from little clunky this year but still excellent I've filed 4 returns with TurboTax for years and this year was the first time I experienced tech problems. It froze up while trying to advance pages several times and jumped to a completely different section another. In spite of this, it's still easy to navigate, find answers and file.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo tax helped. Turbo tax was fairly easy to use. The phone call back was quick.
Date published: 2021-02-28
Rated 5 out of 5 by from Straightforward Simple and straightforward, couldn't ask for more.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple easy and done! your money is one click away Super easy to work through, reliable & worth it. I have used this for 8 years of filing and don't plan on switching anytime soon.
Date published: 2021-02-28
Rated 1 out of 5 by from Cost more than hiring taxes completed I paid 50.00 for the software. The packaging confirmed Federal e-file with IRS confirmation. At the very end I was informed there was a 40.00 fee being added.
Date published: 2021-02-28
Rated 5 out of 5 by from super easy keep up the good work and i will recommend turbo tax to everyone i know. really happy with this process.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax forces me to take state income tax I only want Federal income tax, not state. I am forced to use Turbo tax for state. That is an extra $40 in cost for a simple form that a child can do. Additionally, Illinois has a free I1040 for on line. I would like my $40 returned to me.
Date published: 2021-02-28
Rated 5 out of 5 by from I have used Turbo Tax for the last 15 years! Always a pleasure. Makes me feel safe to file my taxes!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2771
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Good Product I've used Turbo Tax numerous times over the years, including for helping friends and family file, and we've never had difficulties getting product help. Every Intuit product I've used has helped me in some way.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is a pretty painless way to file I've used Turbo Tax for quite a few years now and depend on it to do both of my returns. It is a little laborious with the number of questions repeated but I understand that they are trying to ultra careful
Date published: 2021-02-28
Rated 4 out of 5 by from little clunky this year but still excellent I've filed 4 returns with TurboTax for years and this year was the first time I experienced tech problems. It froze up while trying to advance pages several times and jumped to a completely different section another. In spite of this, it's still easy to navigate, find answers and file.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo tax helped. Turbo tax was fairly easy to use. The phone call back was quick.
Date published: 2021-02-28
Rated 5 out of 5 by from Straightforward Simple and straightforward, couldn't ask for more.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple easy and done! your money is one click away Super easy to work through, reliable & worth it. I have used this for 8 years of filing and don't plan on switching anytime soon.
Date published: 2021-02-28
Rated 1 out of 5 by from Cost more than hiring taxes completed I paid 50.00 for the software. The packaging confirmed Federal e-file with IRS confirmation. At the very end I was informed there was a 40.00 fee being added.
Date published: 2021-02-28
Rated 5 out of 5 by from super easy keep up the good work and i will recommend turbo tax to everyone i know. really happy with this process.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax forces me to take state income tax I only want Federal income tax, not state. I am forced to use Turbo tax for state. That is an extra $40 in cost for a simple form that a child can do. Additionally, Illinois has a free I1040 for on line. I would like my $40 returned to me.
Date published: 2021-02-28
Rated 5 out of 5 by from I have used Turbo Tax for the last 15 years! Always a pleasure. Makes me feel safe to file my taxes!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2771