TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome! I have been filing my taxes with turbo tax for about 8 years now, and I have no complaints. It is very easy and understanding to use.
Date published: 2023-01-27
Rated 3 out of 5 by from Lots of options without explanations Easiest filing process by far, and very accurate. I wish that the default options came with explanations. Like I had no idea that paying for the service out of my refund came with a $39 fee. So far into the process I had to search how to go back and pay with a card. Secondly, the recommended option is to get your refund 5 days early through Credit Karma, but I had no idea that involved giving my information to Credit Karma and making a checking account with them. So half way through I had to stop the process and go back to direct deposit. Now I have to go search how to delete all my information from Credit Karma.
Date published: 2023-01-27
Rated 5 out of 5 by from great product very little skill needed great to use , everyone should use this to do there taxes
Date published: 2023-01-27
Rated 5 out of 5 by from Very happy tax customer! So easy and understandable! My tax expert, Moizza, absolutely knows her business. Was always professional, was always able to help me make the best descisions and I am extremely pleased with working with her! I will always use Turbo tax from now on! Love the convenience and trust!
Date published: 2023-01-27
Rated 5 out of 5 by from Excellent I've been doing my tax returns with TurboTax since 2017. It is a stress-free process and super easy to understand the instructions. I wouldn't have it any other way.
Date published: 2023-01-27
Rated 5 out of 5 by from Excellent Way to File I have been using Turbo Tax for close to 20 years. My situation has changed and I'm able to use the Free File option. Works smoothly and efficiently.
Date published: 2023-01-27
Rated 5 out of 5 by from I recommend Turbo Tax to everybody. Easy to use. Turbo tax was easy to understand and follow. Once I had all my documentation, it was only a matter of minutes before I was able to e-file my returns.
Date published: 2023-01-27
Rated 4 out of 5 by from It really is worth it It was easy to use and understand. I was able to do this whole process in a little amount of time
Date published: 2023-01-27
Rated 5 out of 5 by from 8 years in a row I've trusted Turbo Tax for over eight years now, and they've never let me down!
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax was so quick and easy I have been using turbo tax for years and it just gets easier and easier every year.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2732
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome! I have been filing my taxes with turbo tax for about 8 years now, and I have no complaints. It is very easy and understanding to use.
Date published: 2023-01-27
Rated 3 out of 5 by from Lots of options without explanations Easiest filing process by far, and very accurate. I wish that the default options came with explanations. Like I had no idea that paying for the service out of my refund came with a $39 fee. So far into the process I had to search how to go back and pay with a card. Secondly, the recommended option is to get your refund 5 days early through Credit Karma, but I had no idea that involved giving my information to Credit Karma and making a checking account with them. So half way through I had to stop the process and go back to direct deposit. Now I have to go search how to delete all my information from Credit Karma.
Date published: 2023-01-27
Rated 5 out of 5 by from great product very little skill needed great to use , everyone should use this to do there taxes
Date published: 2023-01-27
Rated 5 out of 5 by from Very happy tax customer! So easy and understandable! My tax expert, Moizza, absolutely knows her business. Was always professional, was always able to help me make the best descisions and I am extremely pleased with working with her! I will always use Turbo tax from now on! Love the convenience and trust!
Date published: 2023-01-27
Rated 5 out of 5 by from Excellent I've been doing my tax returns with TurboTax since 2017. It is a stress-free process and super easy to understand the instructions. I wouldn't have it any other way.
Date published: 2023-01-27
Rated 5 out of 5 by from Excellent Way to File I have been using Turbo Tax for close to 20 years. My situation has changed and I'm able to use the Free File option. Works smoothly and efficiently.
Date published: 2023-01-27
Rated 5 out of 5 by from I recommend Turbo Tax to everybody. Easy to use. Turbo tax was easy to understand and follow. Once I had all my documentation, it was only a matter of minutes before I was able to e-file my returns.
Date published: 2023-01-27
Rated 4 out of 5 by from It really is worth it It was easy to use and understand. I was able to do this whole process in a little amount of time
Date published: 2023-01-27
Rated 5 out of 5 by from 8 years in a row I've trusted Turbo Tax for over eight years now, and they've never let me down!
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax was so quick and easy I have been using turbo tax for years and it just gets easier and easier every year.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2732