TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax Does The Job Had speak with 2 Ttax Live agents (I was reading too much into a few things & needed direction)! Both were fantastic & explained everything, nicely!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy It only took about 25 min to get everything done. That is all I have to say!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was great The instructions were pretty easy to follow and I was glad
Date published: 2021-02-24
Rated 5 out of 5 by from Trust the Force, Luke 3rd year I've used Turbo Tax. When you first switch over from doing your own paper forms to using Turbo Tax, there's a bit of trauma because the methods are so different. But if you keep calm and follow the TT path, everything turns out very nicely.
Date published: 2021-02-24
Rated 3 out of 5 by from It works, but makes the 'somple' complicated Unclear page to page directions; may leave sote without instructions on how to return; direct deposit info impossible to find; it's at the end . Sort of
Date published: 2021-02-24
Rated 4 out of 5 by from Thanks it was okay, did it quickly with easy instructions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made it easy I worked with Scott this morning on a few questions I had and felt at ease through a process that was causing stress on my own. I made more money than I ever had before in 2020 on my 1099 so had unique questions that he answered quickly and clearly.
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy to use This was my first time filing my taxes and turbotax made the process very easy to understand and do.
Date published: 2021-02-24
Rated 4 out of 5 by from usually 5 stars I have been using Turbotax for more than 20 years. This year was the first time that I have had any problems. only a couple of programming glitches, but it took me a month to get my taxes done, which I usually do in a couple of hours.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Turbo Tax is pretty easy. I love how it save most of my information from my previous tax return. It was pretty simple
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2500
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Does The Job Had speak with 2 Ttax Live agents (I was reading too much into a few things & needed direction)! Both were fantastic & explained everything, nicely!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy It only took about 25 min to get everything done. That is all I have to say!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was great The instructions were pretty easy to follow and I was glad
Date published: 2021-02-24
Rated 5 out of 5 by from Trust the Force, Luke 3rd year I've used Turbo Tax. When you first switch over from doing your own paper forms to using Turbo Tax, there's a bit of trauma because the methods are so different. But if you keep calm and follow the TT path, everything turns out very nicely.
Date published: 2021-02-24
Rated 3 out of 5 by from It works, but makes the 'somple' complicated Unclear page to page directions; may leave sote without instructions on how to return; direct deposit info impossible to find; it's at the end . Sort of
Date published: 2021-02-24
Rated 4 out of 5 by from Thanks it was okay, did it quickly with easy instructions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made it easy I worked with Scott this morning on a few questions I had and felt at ease through a process that was causing stress on my own. I made more money than I ever had before in 2020 on my 1099 so had unique questions that he answered quickly and clearly.
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy to use This was my first time filing my taxes and turbotax made the process very easy to understand and do.
Date published: 2021-02-24
Rated 4 out of 5 by from usually 5 stars I have been using Turbotax for more than 20 years. This year was the first time that I have had any problems. only a couple of programming glitches, but it took me a month to get my taxes done, which I usually do in a couple of hours.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Turbo Tax is pretty easy. I love how it save most of my information from my previous tax return. It was pretty simple
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2500