TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Thanks Turbo Tax I had trouble with finding the AGI but figured it out...hopefully. The AGI was $0.00. That's what threw me off.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax works very well I use this to prepare my taxes, my partner's and my Daughter's. East to use mostly very straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from Love Turbo Tax Plug in the number and Turbo Tax will calculate for you and give you the most of your refund. It is affordable. Don't pay someone to do your taxes, do it yourself!
Date published: 2021-02-25
Rated 3 out of 5 by from ok took a little too long to finish but i got it done
Date published: 2021-02-25
Rated 1 out of 5 by from Overpriced Not happy at all with the service or live person/chat! Charged me $90 for insurance credit for 1 month last year and charged me another $30 to take the $90 out of my refund! SMDH
Date published: 2021-02-25
Rated 5 out of 5 by from Great support from Turbo Tax Wonderful young CPA that assisted me. While my taxes were fairly simple it was comforting to know a professional viewed my return. Thank you for the good value and support.
Date published: 2021-02-25
Rated 4 out of 5 by from Return customer Got a little confused this time, ,but still satisfied.d
Date published: 2021-02-25
Rated 4 out of 5 by from 2nd year using TurboTax for Business Hard to get my CA State return forms downloaded, added 1.5 hours to get it done.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Almost Awesome The only issue I had was I added an extension for state, paid for state, fed, deluxe, went to file, and it said I needed to mail state and not efile, because of the extension. That wasn't the problem. The problem was I was already charged for state efile. So, had to remove extension so I didnt get ripped off.
Date published: 2021-02-25
Rated 5 out of 5 by from Every young adult should be using this service!! I have been using TurboTax for the past 6 years and not once have I ran into a problem with their services or advice. As a young adult still learning how a lot of the tax world works, I rely heavily on the advice and guidance that CPAs have helped put into this online service. TurboTax has helped me not only file easily, but quickly too, and anytime I don't understand something, I just have to hit a button and BOOM I know all about it!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2445
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Thanks Turbo Tax I had trouble with finding the AGI but figured it out...hopefully. The AGI was $0.00. That's what threw me off.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax works very well I use this to prepare my taxes, my partner's and my Daughter's. East to use mostly very straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from Love Turbo Tax Plug in the number and Turbo Tax will calculate for you and give you the most of your refund. It is affordable. Don't pay someone to do your taxes, do it yourself!
Date published: 2021-02-25
Rated 3 out of 5 by from ok took a little too long to finish but i got it done
Date published: 2021-02-25
Rated 1 out of 5 by from Overpriced Not happy at all with the service or live person/chat! Charged me $90 for insurance credit for 1 month last year and charged me another $30 to take the $90 out of my refund! SMDH
Date published: 2021-02-25
Rated 5 out of 5 by from Great support from Turbo Tax Wonderful young CPA that assisted me. While my taxes were fairly simple it was comforting to know a professional viewed my return. Thank you for the good value and support.
Date published: 2021-02-25
Rated 4 out of 5 by from Return customer Got a little confused this time, ,but still satisfied.d
Date published: 2021-02-25
Rated 4 out of 5 by from 2nd year using TurboTax for Business Hard to get my CA State return forms downloaded, added 1.5 hours to get it done.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Almost Awesome The only issue I had was I added an extension for state, paid for state, fed, deluxe, went to file, and it said I needed to mail state and not efile, because of the extension. That wasn't the problem. The problem was I was already charged for state efile. So, had to remove extension so I didnt get ripped off.
Date published: 2021-02-25
Rated 5 out of 5 by from Every young adult should be using this service!! I have been using TurboTax for the past 6 years and not once have I ran into a problem with their services or advice. As a young adult still learning how a lot of the tax world works, I rely heavily on the advice and guidance that CPAs have helped put into this online service. TurboTax has helped me not only file easily, but quickly too, and anytime I don't understand something, I just have to hit a button and BOOM I know all about it!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2445