TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from AMAZING! Turbotax works great online. It was a little confusing in some parts of it, BUT...My overall experience was great! It was fast and for the most part easy to do. It filled out all the information for me automatically.
Date published: 2021-02-20
Rated 5 out of 5 by from Super awesome Absolutely easy to use and navigate. I love how I don't have to go into details with tax breaks and if I need help, someone is there for me.
Date published: 2021-02-20
Rated 5 out of 5 by from Used it last 8 years = So easy This is the 8th year I've used Turbo Tax. So nice that it remembers my info from prior years and uploads the documents needed to file; then sends it off automatically. Great software.
Date published: 2021-02-20
Rated 1 out of 5 by from Not Good! You said there was a problem with my state return in order for me to e-file but the system didn't really tell me what the problem was nor would it allow me to change anything. That meant I had to mail my state return. Disappointing! After 6 years with Turbo-tax I'm not sure ill be back next year. I feel like you were trying to force me to upgrade. Terrible support. To top it off I have recommended Turbo Tax to many people.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome, but a couple glitches this year A couple glitches this year, strange forms, the new NEC form thru me for a loop, and a couple error messages which went away when I re-ran the check. Obviously could be me, but it has always been smooth before. Great product, been using it for many years.
Date published: 2021-02-20
Rated 5 out of 5 by from Money money money money MONEY KNOWLEDGEABLE AND PATIENT. THE zoom call made it more personal
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is great Talked with Billie and she was great. She helped me so quickly and explained everything very well.
Date published: 2021-02-20
Rated 5 out of 5 by from Just the Best! TurboTax has made filing my taxes painless and seamless. The system's wording and helpful explanations allow me to feel in control of filing and provides confidence throughout the process. 100% Recommended
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome and easy very easy to use and quick easy to understand easy
Date published: 2021-02-20
Rated 5 out of 5 by from Great!! Quick and easy way to do taxes! I have used Turbotax for years. It always goes smoothly and if there are any issues it lets you know right away so you can fix it. I have peace of mind that my taxes are done right and I love E filing.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AMAZING! Turbotax works great online. It was a little confusing in some parts of it, BUT...My overall experience was great! It was fast and for the most part easy to do. It filled out all the information for me automatically.
Date published: 2021-02-20
Rated 5 out of 5 by from Super awesome Absolutely easy to use and navigate. I love how I don't have to go into details with tax breaks and if I need help, someone is there for me.
Date published: 2021-02-20
Rated 5 out of 5 by from Used it last 8 years = So easy This is the 8th year I've used Turbo Tax. So nice that it remembers my info from prior years and uploads the documents needed to file; then sends it off automatically. Great software.
Date published: 2021-02-20
Rated 1 out of 5 by from Not Good! You said there was a problem with my state return in order for me to e-file but the system didn't really tell me what the problem was nor would it allow me to change anything. That meant I had to mail my state return. Disappointing! After 6 years with Turbo-tax I'm not sure ill be back next year. I feel like you were trying to force me to upgrade. Terrible support. To top it off I have recommended Turbo Tax to many people.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome, but a couple glitches this year A couple glitches this year, strange forms, the new NEC form thru me for a loop, and a couple error messages which went away when I re-ran the check. Obviously could be me, but it has always been smooth before. Great product, been using it for many years.
Date published: 2021-02-20
Rated 5 out of 5 by from Money money money money MONEY KNOWLEDGEABLE AND PATIENT. THE zoom call made it more personal
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is great Talked with Billie and she was great. She helped me so quickly and explained everything very well.
Date published: 2021-02-20
Rated 5 out of 5 by from Just the Best! TurboTax has made filing my taxes painless and seamless. The system's wording and helpful explanations allow me to feel in control of filing and provides confidence throughout the process. 100% Recommended
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome and easy very easy to use and quick easy to understand easy
Date published: 2021-02-20
Rated 5 out of 5 by from Great!! Quick and easy way to do taxes! I have used Turbotax for years. It always goes smoothly and if there are any issues it lets you know right away so you can fix it. I have peace of mind that my taxes are done right and I love E filing.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2260