TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Happy_1375 from
Easy to Use
I appreciate the Easy Guide walk-thru, helpful tips and the option to change service for TAX advice.
Date published: 2023-01-25
Rated 1 out of 5 by
BURGESS74 from
tURBO TAX TO EXPENSIVE TO FILE WITH
I ALWAYS HAVE TO PAT $89 TO GET A TAX PREPARER WITH TURBO TAX TO LOOK AT. I DON'T NEED THAT BUT IT DO NOT GIVE YOU AN OPTION TO DECLINE. TURBO TAX IS A RIP OFF THIS IS MY LAST YEAR FILING WITH THEM. THE FEES TO FILE TOOK HALF OF MY REFUND.
Date published: 2023-01-25
Rated 5 out of 5 by
Conery from
Turbo Tax
Hi my name is Sean Slattery I'm first time joining turbo tax and it's my first time filling turbo tax I enjoy it.
Date published: 2023-01-25
Rated 2 out of 5 by
Crystal313 from
Charges you if you have any form other than w-2
Everything was going good till you kept asking to upgrade..I kept denying the upgrade.. when it came time to finish, it wouldn't let me until I clicked upgrade.. now I'm having to pay $180 because my employer had healthcare.. I've been with TurboTax for 8 years.. and every year I have to pay more and more.. I always start off with free because I have a simple return. 1or 2 w-2 forms is all I have..But you always find a way to make me have to upgrade.. maybe next year I should try something else.. $180 for 2 W-2s!! Really!! And my live expert was a BOT!!!
Date published: 2023-01-25
Rated 5 out of 5 by
WalmsleyJ from
Turbo tax is so helpful
Every year they help me explore more options when filing my return! Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by
Mindy Sue from
Helps you every step of the way
I have had issues this year with my taxes - First time for me to have issues (and this is my 9th year) and I have had several calls and online chats with TURBO TAX Agents and they have all been so kind, patient and helpful
Date published: 2023-01-25
Rated 5 out of 5 by
HoneyBee5 from
love it.
Smooth and easy. Had a little computer glitch and Scott helped me through it. Will be back next year!
Date published: 2023-01-25
Rated 5 out of 5 by
KJP2008 from
Love TurboTax!
TurboTax is so fast and easy to use. I finished my federal and state returns in under 45 minutes and my refund is on it's way!
Date published: 2023-01-25
Rated 5 out of 5 by
WRB1971 from
Thankyou!
Well, this was easy enough! thank you turbo!!!!!!!
Date published: 2023-01-25
Rated 4 out of 5 by
Bri Bri 1 from
TurboTax
Great experience... All went well... Ready for next year's return...
All TurboTax® Offerings Reviews - Page 2187
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Happy_1375 from
Easy to Use
I appreciate the Easy Guide walk-thru, helpful tips and the option to change service for TAX advice.
Date published: 2023-01-25
Rated 1 out of 5 by
BURGESS74 from
tURBO TAX TO EXPENSIVE TO FILE WITH
I ALWAYS HAVE TO PAT $89 TO GET A TAX PREPARER WITH TURBO TAX TO LOOK AT. I DON'T NEED THAT BUT IT DO NOT GIVE YOU AN OPTION TO DECLINE. TURBO TAX IS A RIP OFF THIS IS MY LAST YEAR FILING WITH THEM. THE FEES TO FILE TOOK HALF OF MY REFUND.
Date published: 2023-01-25
Rated 5 out of 5 by
Conery from
Turbo Tax
Hi my name is Sean Slattery I'm first time joining turbo tax and it's my first time filling turbo tax I enjoy it.
Date published: 2023-01-25
Rated 2 out of 5 by
Crystal313 from
Charges you if you have any form other than w-2
Everything was going good till you kept asking to upgrade..I kept denying the upgrade.. when it came time to finish, it wouldn't let me until I clicked upgrade.. now I'm having to pay $180 because my employer had healthcare.. I've been with TurboTax for 8 years.. and every year I have to pay more and more.. I always start off with free because I have a simple return. 1or 2 w-2 forms is all I have..But you always find a way to make me have to upgrade.. maybe next year I should try something else.. $180 for 2 W-2s!! Really!! And my live expert was a BOT!!!
Date published: 2023-01-25
Rated 5 out of 5 by
WalmsleyJ from
Turbo tax is so helpful
Every year they help me explore more options when filing my return! Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by
Mindy Sue from
Helps you every step of the way
I have had issues this year with my taxes - First time for me to have issues (and this is my 9th year) and I have had several calls and online chats with TURBO TAX Agents and they have all been so kind, patient and helpful
Date published: 2023-01-25
Rated 5 out of 5 by
HoneyBee5 from
love it.
Smooth and easy. Had a little computer glitch and Scott helped me through it. Will be back next year!
Date published: 2023-01-25
Rated 5 out of 5 by
KJP2008 from
Love TurboTax!
TurboTax is so fast and easy to use. I finished my federal and state returns in under 45 minutes and my refund is on it's way!
Date published: 2023-01-25
Rated 5 out of 5 by
WRB1971 from
Thankyou!
Well, this was easy enough! thank you turbo!!!!!!!
Date published: 2023-01-25
Rated 4 out of 5 by
Bri Bri 1 from
TurboTax
Great experience... All went well... Ready for next year's return...
All TurboTax® Offerings Reviews - Page 2187
Date published: 2023-01-25