TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Changes to left nav bar slow naviation The changes this year are a bummer.It's set for you to go through it very sequentially at once. I like to get started as my tax forms start rolling in... add a W2, then a 1099, then another W2, etc. The left nav used to just let you jump to the section you want... now you have to open Federal... navigate, tab through sections, expand.. took a lot more time. I guess it's my fault for not doing my taxes all in one sitting? I like to do it bit by bit so it's less of an all day project, but Turbotax sure makes that hard now. I've used TurboTax since 2001 and this is the first year I've considered moving to a different provider. Hope they revise for next year!
Date published: 2021-02-27
Rated 5 out of 5 by from Very reliable Reliable and easy to use. I've used it for years and years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is user friendly, easy process, Easy, straightforward. Asked for Live Help, worked easily.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use! I have been filing with TurboTax for over 5 years. Never experience a problem.
Date published: 2021-02-27
Rated 4 out of 5 by from I love TurboTax! I love Turbo Tax and have been using it for four years now.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use It was great, easy to use, Lots of information. WIll use again
Date published: 2021-02-27
Rated 5 out of 5 by from It's super easy Its just too easy n super quick! We use it every year!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great and easy! This was the easiest way to do taxes ever! Great program and the tax experts were very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! It's great to be able to use the services for free!! So easy!
Date published: 2021-02-27
Rated 5 out of 5 by from It was great Everything was easy and quick john was a great help threw everything
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2061
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Changes to left nav bar slow naviation The changes this year are a bummer.It's set for you to go through it very sequentially at once. I like to get started as my tax forms start rolling in... add a W2, then a 1099, then another W2, etc. The left nav used to just let you jump to the section you want... now you have to open Federal... navigate, tab through sections, expand.. took a lot more time. I guess it's my fault for not doing my taxes all in one sitting? I like to do it bit by bit so it's less of an all day project, but Turbotax sure makes that hard now. I've used TurboTax since 2001 and this is the first year I've considered moving to a different provider. Hope they revise for next year!
Date published: 2021-02-27
Rated 5 out of 5 by from Very reliable Reliable and easy to use. I've used it for years and years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is user friendly, easy process, Easy, straightforward. Asked for Live Help, worked easily.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use! I have been filing with TurboTax for over 5 years. Never experience a problem.
Date published: 2021-02-27
Rated 4 out of 5 by from I love TurboTax! I love Turbo Tax and have been using it for four years now.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use It was great, easy to use, Lots of information. WIll use again
Date published: 2021-02-27
Rated 5 out of 5 by from It's super easy Its just too easy n super quick! We use it every year!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great and easy! This was the easiest way to do taxes ever! Great program and the tax experts were very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! It's great to be able to use the services for free!! So easy!
Date published: 2021-02-27
Rated 5 out of 5 by from It was great Everything was easy and quick john was a great help threw everything
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2061