TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Web Site !! So Easy to follow!! Wonderful experience. This is the first time entering my tax return on line. Turbotax makes it simple and easy to get help. I asked for help in the chat room and Matt answered within 25 minutes, and helped me thru all my questions. I will use them from now on.
Date published: 2021-02-28
Rated 1 out of 5 by from Great Fast and easy! Completed my taxes in one afternoon!
Date published: 2021-02-28
Rated 5 out of 5 by from danny awesome service great value saved me alot of money
Date published: 2021-02-28
Rated 1 out of 5 by from horribly confusing This software constantly tries to make me enter my income twice. It screwed me with the IRS once that way already.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax meets my all of my needs Filling forms was real easy using the guided format.
Date published: 2021-02-28
Rated 5 out of 5 by from Freaking love it! This is my second year using Turbo Tax and after a hectic 2020 I was sure filing this year was going to be impossible and just take a long time! For once in my life that wasn't the case! in just about an hour I was completely done filing and could enjoy the res of my sunday!
Date published: 2021-02-28
Rated 5 out of 5 by from Makes life simple Did not need to engage with anyone this year..............
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo is alot easier work with I dont like they tried to pushed me do othe file with pay extra
Date published: 2021-02-28
Rated 1 out of 5 by from Efile bug There is a mismatch bug on NJ1040 ln 38b and ln38c showing up as ln39b and 39c. I had to delete the municipal #, block #, and Lot # on ln 39a, b, and c in order to efile. Otherwise, efile is not allowed. I tried to contact turbo tax support many times over an hour and still got routed to an automatic answer without resolution! After waited for a week without any update on turbo tax to fix this problem, I had to delete those valid entries on ln 39a, b, and c to push through efile. If my efile has incurred any issues or problem of missing municipal information, turbo tax should be held accountable.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Wonderful This is my 3rd year using Turbo Tax. It is so easy and helpful. This year I used a n expert over the phone. She was was ectremely friendly and knowledgable.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1895
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Web Site !! So Easy to follow!! Wonderful experience. This is the first time entering my tax return on line. Turbotax makes it simple and easy to get help. I asked for help in the chat room and Matt answered within 25 minutes, and helped me thru all my questions. I will use them from now on.
Date published: 2021-02-28
Rated 1 out of 5 by from Great Fast and easy! Completed my taxes in one afternoon!
Date published: 2021-02-28
Rated 5 out of 5 by from danny awesome service great value saved me alot of money
Date published: 2021-02-28
Rated 1 out of 5 by from horribly confusing This software constantly tries to make me enter my income twice. It screwed me with the IRS once that way already.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax meets my all of my needs Filling forms was real easy using the guided format.
Date published: 2021-02-28
Rated 5 out of 5 by from Freaking love it! This is my second year using Turbo Tax and after a hectic 2020 I was sure filing this year was going to be impossible and just take a long time! For once in my life that wasn't the case! in just about an hour I was completely done filing and could enjoy the res of my sunday!
Date published: 2021-02-28
Rated 5 out of 5 by from Makes life simple Did not need to engage with anyone this year..............
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo is alot easier work with I dont like they tried to pushed me do othe file with pay extra
Date published: 2021-02-28
Rated 1 out of 5 by from Efile bug There is a mismatch bug on NJ1040 ln 38b and ln38c showing up as ln39b and 39c. I had to delete the municipal #, block #, and Lot # on ln 39a, b, and c in order to efile. Otherwise, efile is not allowed. I tried to contact turbo tax support many times over an hour and still got routed to an automatic answer without resolution! After waited for a week without any update on turbo tax to fix this problem, I had to delete those valid entries on ln 39a, b, and c to push through efile. If my efile has incurred any issues or problem of missing municipal information, turbo tax should be held accountable.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Wonderful This is my 3rd year using Turbo Tax. It is so easy and helpful. This year I used a n expert over the phone. She was was ectremely friendly and knowledgable.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1895