TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Needs Work! I had to go back several times and re-enter the same info. Sometimes 3-4 times before it would move on.
Date published: 2021-02-25
Rated 2 out of 5 by from Very slow and cumbersome I used TT Online for the first time this year and SO regret it. I've used TT for years and years with a CD. This time every entry took forever to load. Some things couldn't be entered at all. Had to use workarounds on my 1099B to e-file and still have to go to post office to mail my 32 page 1099B to IRS anyway. Tried to cancel, but payment had already gone through.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great I love how TurboTax give you the option for help and also reasonable prices and very easy to use
Date published: 2021-02-25
Rated 5 out of 5 by from very user friendly! super user friendly, helps explain in simplistic terms. affordable.
Date published: 2021-02-25
Rated 3 out of 5 by from They might charge you EVEN if you choose free They charged me despite requesting to use the free filing all the way through. They also stated it would be $40 but it came out to $125. I was charged a fee for filing federally, and through the state.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great! I like Turbo Tax because it walks you through step by step and makes it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy to use! It was quick and simple, and it walked me through each and every step. Would recommend to anyone!
Date published: 2021-02-25
Rated 3 out of 5 by from A shadow of its previous quality I've used TurboTax for 8 years now, and it's had a steady decline in usefulness combined with a hike in prices. This year's stacking fees were probably the last straw. Doubt I'll be using the service next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax product is great, I have been using for almost 7 years with no problems at all.
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT SOFTWARE EASY TO USE, PLUG IN THE NUMBERS AND LET TURBO TAX DO THE REST
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1865
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Needs Work! I had to go back several times and re-enter the same info. Sometimes 3-4 times before it would move on.
Date published: 2021-02-25
Rated 2 out of 5 by from Very slow and cumbersome I used TT Online for the first time this year and SO regret it. I've used TT for years and years with a CD. This time every entry took forever to load. Some things couldn't be entered at all. Had to use workarounds on my 1099B to e-file and still have to go to post office to mail my 32 page 1099B to IRS anyway. Tried to cancel, but payment had already gone through.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great I love how TurboTax give you the option for help and also reasonable prices and very easy to use
Date published: 2021-02-25
Rated 5 out of 5 by from very user friendly! super user friendly, helps explain in simplistic terms. affordable.
Date published: 2021-02-25
Rated 3 out of 5 by from They might charge you EVEN if you choose free They charged me despite requesting to use the free filing all the way through. They also stated it would be $40 but it came out to $125. I was charged a fee for filing federally, and through the state.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great! I like Turbo Tax because it walks you through step by step and makes it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy to use! It was quick and simple, and it walked me through each and every step. Would recommend to anyone!
Date published: 2021-02-25
Rated 3 out of 5 by from A shadow of its previous quality I've used TurboTax for 8 years now, and it's had a steady decline in usefulness combined with a hike in prices. This year's stacking fees were probably the last straw. Doubt I'll be using the service next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax product is great, I have been using for almost 7 years with no problems at all.
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT SOFTWARE EASY TO USE, PLUG IN THE NUMBERS AND LET TURBO TAX DO THE REST
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1865