TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Income Tax help I love the help you get from Turbo the representatives are pleasant and very helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from 2020 Tax Prep Easy to use with a lot of helpful information to answer questions
Date published: 2021-03-01
Rated 5 out of 5 by from Tax filing fast and easy Was finished filing within a few hours. Thanks Turbotax.
Date published: 2021-03-01
Rated 3 out of 5 by from Mostly good but not very user-friendly I don't like that it's not possible to correct numbers already entered except by starting over with whole return (according to your live tax helper). Some nonsensical things - got stuck because a number was "too large" on line 11. It was zero. 3 hours for live help. Finally tried just leaving the space blank, and that worked.
Date published: 2021-03-01
Rated 5 out of 5 by from Great App Makes it a very user friendly interface that is stress free. Very happy
Date published: 2021-03-01
Rated 5 out of 5 by from Very convenient It very convenient and easy to use, all documents can be fetched automatically
Date published: 2021-03-01
Rated 5 out of 5 by from Done Quicker, easier, cheaper than tax professional....
Date published: 2021-03-01
Rated 5 out of 5 by from Simple Very easy. Love how it gets easier every year with fewer questions and the smarter software.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the best TurboTax walks you through every step -- couldn't be easier
Date published: 2021-03-01
Rated 1 out of 5 by from Do not recommend Although I've used Turbo Tax in the past with great success this year the program was cumbersome, kept repeating screens I'd already filled and then couldn't efile due to a Covid question. Will not be back. Do it yourself and save $90.00.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Income Tax help I love the help you get from Turbo the representatives are pleasant and very helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from 2020 Tax Prep Easy to use with a lot of helpful information to answer questions
Date published: 2021-03-01
Rated 5 out of 5 by from Tax filing fast and easy Was finished filing within a few hours. Thanks Turbotax.
Date published: 2021-03-01
Rated 3 out of 5 by from Mostly good but not very user-friendly I don't like that it's not possible to correct numbers already entered except by starting over with whole return (according to your live tax helper). Some nonsensical things - got stuck because a number was "too large" on line 11. It was zero. 3 hours for live help. Finally tried just leaving the space blank, and that worked.
Date published: 2021-03-01
Rated 5 out of 5 by from Great App Makes it a very user friendly interface that is stress free. Very happy
Date published: 2021-03-01
Rated 5 out of 5 by from Very convenient It very convenient and easy to use, all documents can be fetched automatically
Date published: 2021-03-01
Rated 5 out of 5 by from Done Quicker, easier, cheaper than tax professional....
Date published: 2021-03-01
Rated 5 out of 5 by from Simple Very easy. Love how it gets easier every year with fewer questions and the smarter software.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the best TurboTax walks you through every step -- couldn't be easier
Date published: 2021-03-01
Rated 1 out of 5 by from Do not recommend Although I've used Turbo Tax in the past with great success this year the program was cumbersome, kept repeating screens I'd already filled and then couldn't efile due to a Covid question. Will not be back. Do it yourself and save $90.00.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1787