TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast Easy Accurate Super efficient takes no time at all, would recommend to anyone
Date published: 2021-02-24
Rated 4 out of 5 by from UJ Review Turbo tax is for the most part easy and quick to use for normal returns. Two things i noticed this year was that the font on some of the pages was too thin and narrow. Reading instructions and questions was difficult. The place to enter SSA benefits was a little difficult to find.
Date published: 2021-02-24
Rated 1 out of 5 by from Used TurboTax for years, will be switching in 2021 I have never paid more than $30 to file my taxes on turbo tax yet this year I was charged $90. $50 for federal which I have NEVER paid in the past. Nothing has changed about my filing situation yet I did not qualify for the free federal tax filing this year. I will most certainly be swapping to a different company for my next years returns
Date published: 2021-02-24
Rated 5 out of 5 by from Very Satisfied They are in depth and clear, and provide year-round support
Date published: 2021-02-24
Rated 5 out of 5 by from Great and easy use product I have been using Turbo Tax for over 15 Years and love it.
Date published: 2021-02-24
Rated 3 out of 5 by from TURBO TAX NOT GOOD THIS TEAR I HAD A LOT OF PROBLEMS THIS YEAR . IT WILL NOT ADD IN THE SCH 3 EVERY THING WAS PUT IN CORRECT . I WAS BACK AND FORTH TRY TO FIX THE ERRORS. IT NEED TO REVISED,
Date published: 2021-02-24
Rated 3 out of 5 by from 2020 review wtc If you need little used forms it is very difficult to find them ei. 8885. call center help was more confused than I was.
Date published: 2021-02-24
Rated 3 out of 5 by from I use TurbtoTax because of inertia I used TurboTax for many years even though I volunteered preparing taxes with AARP. When Intuit pulled the shenanigans a few years ago forcing people to upgrade to Premier if we had stock trades without any warning, I was upset as were many, many users. I switched to preparing my taxes with AARP's software after that. This year, I am not volunteering at AARP and purchased TurboTax once again. I have a brokerage statement and stock sales and I did not know if I needed Premier or could get by with Deluxe. I called customer service and the person was not too familiar with my problem and read from a script. I paid up for Premier. TurboTax is very thorough but next year I will look into a United Way supported program with offers free efile of both federal and state.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is GREAT!! I've been using TurboTax Home & Business for at least 10 years. It is easy to use and the prompts help you remember deductions, credits, etc., that you may have otherwise overlooked. And e-Filing is so simple to do with TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from review of turbo tax software Works great for taxes each year! Straightforward and easy to get through.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1677
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast Easy Accurate Super efficient takes no time at all, would recommend to anyone
Date published: 2021-02-24
Rated 4 out of 5 by from UJ Review Turbo tax is for the most part easy and quick to use for normal returns. Two things i noticed this year was that the font on some of the pages was too thin and narrow. Reading instructions and questions was difficult. The place to enter SSA benefits was a little difficult to find.
Date published: 2021-02-24
Rated 1 out of 5 by from Used TurboTax for years, will be switching in 2021 I have never paid more than $30 to file my taxes on turbo tax yet this year I was charged $90. $50 for federal which I have NEVER paid in the past. Nothing has changed about my filing situation yet I did not qualify for the free federal tax filing this year. I will most certainly be swapping to a different company for my next years returns
Date published: 2021-02-24
Rated 5 out of 5 by from Very Satisfied They are in depth and clear, and provide year-round support
Date published: 2021-02-24
Rated 5 out of 5 by from Great and easy use product I have been using Turbo Tax for over 15 Years and love it.
Date published: 2021-02-24
Rated 3 out of 5 by from TURBO TAX NOT GOOD THIS TEAR I HAD A LOT OF PROBLEMS THIS YEAR . IT WILL NOT ADD IN THE SCH 3 EVERY THING WAS PUT IN CORRECT . I WAS BACK AND FORTH TRY TO FIX THE ERRORS. IT NEED TO REVISED,
Date published: 2021-02-24
Rated 3 out of 5 by from 2020 review wtc If you need little used forms it is very difficult to find them ei. 8885. call center help was more confused than I was.
Date published: 2021-02-24
Rated 3 out of 5 by from I use TurbtoTax because of inertia I used TurboTax for many years even though I volunteered preparing taxes with AARP. When Intuit pulled the shenanigans a few years ago forcing people to upgrade to Premier if we had stock trades without any warning, I was upset as were many, many users. I switched to preparing my taxes with AARP's software after that. This year, I am not volunteering at AARP and purchased TurboTax once again. I have a brokerage statement and stock sales and I did not know if I needed Premier or could get by with Deluxe. I called customer service and the person was not too familiar with my problem and read from a script. I paid up for Premier. TurboTax is very thorough but next year I will look into a United Way supported program with offers free efile of both federal and state.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is GREAT!! I've been using TurboTax Home & Business for at least 10 years. It is easy to use and the prompts help you remember deductions, credits, etc., that you may have otherwise overlooked. And e-Filing is so simple to do with TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from review of turbo tax software Works great for taxes each year! Straightforward and easy to get through.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1677