TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from GUESS WHAT? TURBO TAX IS TRULY AWESOME! I have had a long love for Turbo Tax year after year. Our relationship has always evolved into something greater every year. Thank you for always improving the product to keep our love everlasting.
Date published: 2023-04-18
Rated 5 out of 5 by from The way to go It's a little pricey if you have a 1099 or anything other than a simple return but it is well worth it. I did taxes on another (free) site, went from owing 10k to owing 7k so I did NOT file there! Went over to TurboTax, redid them with the Premium option and fed ended up owing ME 700. That's because TurboTax walks you through each and every deduction and gives you click links to explain what each are- with examples!
Date published: 2023-04-18
Rated 5 out of 5 by from Not Too Tough We have complicated returns and were still able to do them with Turbo Tax
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive for a DIY solution Way too expensive. Clumsy interface makes you start over 100 times. I've only stuck with it because it was familiar and cheaper than a tax pro. Now I'll start shopping with the jacked up rates. I didn't even ask for their Live assistance this year because I've never found their advisors helpful, yet they still charged me for it.
Date published: 2023-04-18
Rated 4 out of 5 by from easy simple for me my taxes are pretty east to complete
Date published: 2023-04-18
Rated 3 out of 5 by from Had a bit of a problem I've been using TurboTax for years and have been generally pleased with the program. That said, I had a problem this year with the e-filing of my State return. There was a $25.00 charge for e-filing the state return. I just spent about 30 minutes trying to get to the screen to pay that charge with a credit card. I couldn't get logged in, then when I did, I wasn't at the right page of Intuit and so on and so forth. Finally was successful, I hope.
Date published: 2023-04-18
Rated 1 out of 5 by from This was horrible Please re-implement whatever you were trying to do for 1099-NEC. It does not work.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy filing with Turbo Tax The instructions are easy to follow and enter your information. The pop up help answers all your questions and keeps you moving through the process of filing quickly
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax filing for 2022 Excellent quick and precise. Makes filing taxes much easier
Date published: 2023-04-18
Rated 2 out of 5 by from Prices have gotten too expensive The prices for even just the basic federal filing have gotten to expensive.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1546
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GUESS WHAT? TURBO TAX IS TRULY AWESOME! I have had a long love for Turbo Tax year after year. Our relationship has always evolved into something greater every year. Thank you for always improving the product to keep our love everlasting.
Date published: 2023-04-18
Rated 5 out of 5 by from The way to go It's a little pricey if you have a 1099 or anything other than a simple return but it is well worth it. I did taxes on another (free) site, went from owing 10k to owing 7k so I did NOT file there! Went over to TurboTax, redid them with the Premium option and fed ended up owing ME 700. That's because TurboTax walks you through each and every deduction and gives you click links to explain what each are- with examples!
Date published: 2023-04-18
Rated 5 out of 5 by from Not Too Tough We have complicated returns and were still able to do them with Turbo Tax
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive for a DIY solution Way too expensive. Clumsy interface makes you start over 100 times. I've only stuck with it because it was familiar and cheaper than a tax pro. Now I'll start shopping with the jacked up rates. I didn't even ask for their Live assistance this year because I've never found their advisors helpful, yet they still charged me for it.
Date published: 2023-04-18
Rated 4 out of 5 by from easy simple for me my taxes are pretty east to complete
Date published: 2023-04-18
Rated 3 out of 5 by from Had a bit of a problem I've been using TurboTax for years and have been generally pleased with the program. That said, I had a problem this year with the e-filing of my State return. There was a $25.00 charge for e-filing the state return. I just spent about 30 minutes trying to get to the screen to pay that charge with a credit card. I couldn't get logged in, then when I did, I wasn't at the right page of Intuit and so on and so forth. Finally was successful, I hope.
Date published: 2023-04-18
Rated 1 out of 5 by from This was horrible Please re-implement whatever you were trying to do for 1099-NEC. It does not work.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy filing with Turbo Tax The instructions are easy to follow and enter your information. The pop up help answers all your questions and keeps you moving through the process of filing quickly
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax filing for 2022 Excellent quick and precise. Makes filing taxes much easier
Date published: 2023-04-18
Rated 2 out of 5 by from Prices have gotten too expensive The prices for even just the basic federal filing have gotten to expensive.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1546