TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from This year was the best yet! This year the process was even more streamlined and user-friendly with helpful links to helpful answers to my questions. Thanks for listening to last year's feedback!
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo tax sucks I sold some stocks and had to pay for the "premium" version of turbo tax. I live in one state and work in another. I normally file and get the free version but since i had to upgrade to the "premium" version I had to pay $150 because I had to file in two different states but only live in one. selling stocks doesnt involve both states but Turbo makes you pay for both states costing more.
Date published: 2021-02-22
Rated 5 out of 5 by from GREAT I had a good time with Turbo Tax, it took some time but I got it done.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome I have never done my own taxes out of fear. Turbo tax made it as simple as possible. I had not trouble and help was right at my fingertips
Date published: 2021-02-22
Rated 5 out of 5 by from Thanks for getting us through the stimulus crisis! Because of TurboTax. I have file taxes to your insurance
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent ServiceTurbo Tax Fast and easy. Great step by step review and the online system help you and guides perfectly. First time me on here and it won't be the last!!
Date published: 2021-02-22
Rated 4 out of 5 by from Increased prices... but still worth it ..for now I've used TT since 2012, since then my income has nearly tripled. I've enjoyed the ease and the simplicity over the years. But, the price creep and added bloat for some of the additional products, seem unnecessary or I have not realized the benefit yet. I suppose that's a good thing, however, I would still recommend the service as I think the interface and layout on the computer are good. The bells and whistles and ease of importing information are a plus as well. The community space helped as well as I was able to find a solution to one part that kept giving me an error and based on the responses from the community this seemed to be a concurring problem. Nonetheless, if you have the additional money to pay for premium/ease of using TT.. I'd recommend it.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and Convenient!! I spoke with Alan and he was very helpful with my questions!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great. TurboTax is informative, give you explanations and examples.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome It was fast and easy .I understood everything I was asked.Thank you
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1521
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This year was the best yet! This year the process was even more streamlined and user-friendly with helpful links to helpful answers to my questions. Thanks for listening to last year's feedback!
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo tax sucks I sold some stocks and had to pay for the "premium" version of turbo tax. I live in one state and work in another. I normally file and get the free version but since i had to upgrade to the "premium" version I had to pay $150 because I had to file in two different states but only live in one. selling stocks doesnt involve both states but Turbo makes you pay for both states costing more.
Date published: 2021-02-22
Rated 5 out of 5 by from GREAT I had a good time with Turbo Tax, it took some time but I got it done.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome I have never done my own taxes out of fear. Turbo tax made it as simple as possible. I had not trouble and help was right at my fingertips
Date published: 2021-02-22
Rated 5 out of 5 by from Thanks for getting us through the stimulus crisis! Because of TurboTax. I have file taxes to your insurance
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent ServiceTurbo Tax Fast and easy. Great step by step review and the online system help you and guides perfectly. First time me on here and it won't be the last!!
Date published: 2021-02-22
Rated 4 out of 5 by from Increased prices... but still worth it ..for now I've used TT since 2012, since then my income has nearly tripled. I've enjoyed the ease and the simplicity over the years. But, the price creep and added bloat for some of the additional products, seem unnecessary or I have not realized the benefit yet. I suppose that's a good thing, however, I would still recommend the service as I think the interface and layout on the computer are good. The bells and whistles and ease of importing information are a plus as well. The community space helped as well as I was able to find a solution to one part that kept giving me an error and based on the responses from the community this seemed to be a concurring problem. Nonetheless, if you have the additional money to pay for premium/ease of using TT.. I'd recommend it.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and Convenient!! I spoke with Alan and he was very helpful with my questions!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great. TurboTax is informative, give you explanations and examples.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome It was fast and easy .I understood everything I was asked.Thank you
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1521