TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good product Easy to use. Was able to select the categories I wanted to work on.
Date published: 2021-02-22
Rated 5 out of 5 by from 2020 review Great program to use and very efficient way to complete taxes!
Date published: 2021-02-22
Rated 1 out of 5 by from So many added fees Just a terrible company that's all. This is the world we live in and we will be using a tax preparer we know in the future.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax was horrible this year I wanted to do the free version cause the export did not help me I had to correct it my self and they still charged me I wanted to delete the payment and it wouldnt let me delete anything after Turbo Tax wasnt know help this time you just took my money and wouldnt let me change to the free version I shouldnt have to pay anything cause I solved it myself !
Date published: 2021-02-22
Rated 1 out of 5 by from Poor Experince My taxes e-file has been rejected 3 times and all info is good. I called customer service for help and the rep was unable to help me nor did she know what she was doing,
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great Easy to work with, go back and for and get info of what you don't understand
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax was easy to understand. It was easy to use and I understand all the information. I wasn't confused like some of the other tax applications.
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to use!! Excellent software, easy to navigate, virtual help to your questions at the reach of a click. It walk you through the whole process step by step. Explanatory help windows to clarify terminology and forms you don't understand. Great Job Turbo Tax?!!
Date published: 2021-02-22
Rated 3 out of 5 by from Problem with billing info During billing info I had to put a friend's address in the field because this doesn't accept the "/" since my address has a 1/2 in it. this needs to be changed.
Date published: 2021-02-22
Rated 5 out of 5 by from Turboth I love u Good I like turbo it easy and if you mess up they help
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good product Easy to use. Was able to select the categories I wanted to work on.
Date published: 2021-02-22
Rated 5 out of 5 by from 2020 review Great program to use and very efficient way to complete taxes!
Date published: 2021-02-22
Rated 1 out of 5 by from So many added fees Just a terrible company that's all. This is the world we live in and we will be using a tax preparer we know in the future.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax was horrible this year I wanted to do the free version cause the export did not help me I had to correct it my self and they still charged me I wanted to delete the payment and it wouldnt let me delete anything after Turbo Tax wasnt know help this time you just took my money and wouldnt let me change to the free version I shouldnt have to pay anything cause I solved it myself !
Date published: 2021-02-22
Rated 1 out of 5 by from Poor Experince My taxes e-file has been rejected 3 times and all info is good. I called customer service for help and the rep was unable to help me nor did she know what she was doing,
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great Easy to work with, go back and for and get info of what you don't understand
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax was easy to understand. It was easy to use and I understand all the information. I wasn't confused like some of the other tax applications.
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to use!! Excellent software, easy to navigate, virtual help to your questions at the reach of a click. It walk you through the whole process step by step. Explanatory help windows to clarify terminology and forms you don't understand. Great Job Turbo Tax?!!
Date published: 2021-02-22
Rated 3 out of 5 by from Problem with billing info During billing info I had to put a friend's address in the field because this doesn't accept the "/" since my address has a 1/2 in it. this needs to be changed.
Date published: 2021-02-22
Rated 5 out of 5 by from Turboth I love u Good I like turbo it easy and if you mess up they help
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1466