TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
HC85 from
Turboxtax is awesome!
TurboTax experience was great and live agent was very helpful!
Date published: 2023-01-26
Rated 5 out of 5 by
BrianL0417 from
TurboTax is a hero!
I love using turbotax because they go into every detail you need and they stay and help making sure you review ever aspect of your taxes
Date published: 2023-01-26
Rated 1 out of 5 by
White whale74 from
Sucks it charge me for my federal this year
It’s good but they charge to much fed state n to take out money using your fed is beyond me
Date published: 2023-01-26
Rated 5 out of 5 by
Chele95 from
Great software! Very easy to use!
Very great software, the experts are there to help and they won't let you go unless you get it and I love that!
Date published: 2023-01-26
Rated 4 out of 5 by
triprock1941 from
Long Time User
Overall great, but some annoyances. If you go back to some responses you have previously completed, it has not kept a record of your responses. Ex: questions dealing with disaster, digital money, foreign interests. Also, would like it to not update states I have not used in years.
Date published: 2023-01-26
Rated 3 out of 5 by
Sandr2022 from
Turbo tax is getting expensive
My tax situation is simple. Turbo tax tried to find every way to upgrade and cherge me money. I choose the first plan for 39.99 and at the end somehow I owe. 79.00. I will not be using this again next year because of this
Date published: 2023-01-26
Rated 5 out of 5 by
Jettsmom12 from
I enjoy the turbo tax app it’s fast and easy
I enjoyed the TurboTax app. It’s easy quick and I’m able to do it on my own. If I have any questions, son is always there to help me. I appreciate it and thank you.
Date published: 2023-01-26
Rated 5 out of 5 by
Mellmell99 from
Absolutely love turbo tax
I've been using turbo tax for 6 years now and fully intend to continue.
Date published: 2023-01-26
Rated 4 out of 5 by
TyStew11 from
Love Turbo Tax!
Turbo Tax is awesome! Everything is super easy and thorough.
Date published: 2023-01-26
Rated 5 out of 5 by
northstar1982 from
fast service
smooth transaction and easy to follow. with side notes, you can refer to
All TurboTax® Offerings Reviews - Page 1466
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HC85 from
Turboxtax is awesome!
TurboTax experience was great and live agent was very helpful!
Date published: 2023-01-26
Rated 5 out of 5 by
BrianL0417 from
TurboTax is a hero!
I love using turbotax because they go into every detail you need and they stay and help making sure you review ever aspect of your taxes
Date published: 2023-01-26
Rated 1 out of 5 by
White whale74 from
Sucks it charge me for my federal this year
It’s good but they charge to much fed state n to take out money using your fed is beyond me
Date published: 2023-01-26
Rated 5 out of 5 by
Chele95 from
Great software! Very easy to use!
Very great software, the experts are there to help and they won't let you go unless you get it and I love that!
Date published: 2023-01-26
Rated 4 out of 5 by
triprock1941 from
Long Time User
Overall great, but some annoyances. If you go back to some responses you have previously completed, it has not kept a record of your responses. Ex: questions dealing with disaster, digital money, foreign interests. Also, would like it to not update states I have not used in years.
Date published: 2023-01-26
Rated 3 out of 5 by
Sandr2022 from
Turbo tax is getting expensive
My tax situation is simple. Turbo tax tried to find every way to upgrade and cherge me money. I choose the first plan for 39.99 and at the end somehow I owe. 79.00. I will not be using this again next year because of this
Date published: 2023-01-26
Rated 5 out of 5 by
Jettsmom12 from
I enjoy the turbo tax app it’s fast and easy
I enjoyed the TurboTax app. It’s easy quick and I’m able to do it on my own. If I have any questions, son is always there to help me. I appreciate it and thank you.
Date published: 2023-01-26
Rated 5 out of 5 by
Mellmell99 from
Absolutely love turbo tax
I've been using turbo tax for 6 years now and fully intend to continue.
Date published: 2023-01-26
Rated 4 out of 5 by
TyStew11 from
Love Turbo Tax!
Turbo Tax is awesome! Everything is super easy and thorough.
Date published: 2023-01-26
Rated 5 out of 5 by
northstar1982 from
fast service
smooth transaction and easy to follow. with side notes, you can refer to
All TurboTax® Offerings Reviews - Page 1466
Date published: 2023-01-26