TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Taxes help Everything was great I understood everything very well
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Rocks!! Year in and year out Turbo Tax is the best way to do my taxes. I am able to speak to an expert should I have questions or need assistance and they are professional.
Date published: 2021-02-21
Rated 5 out of 5 by from I hit a few snags but Chantel was great!! Only sorry that Chantel disconnected before I had a chance to "thank" her.
Date published: 2021-02-21
Rated 5 out of 5 by from SANYA IS AWESOME Sanya was wonderful, friendly, polite, personable, and most of all, HELPFUL. We were having a tough time with some of our information and she helped us complete our returns with ease!
Date published: 2021-02-21
Rated 4 out of 5 by from Problems with CA Tax Return this year!!!!! My CA Tax Return was rejected due to software error. It's definitely TurboTax's problem. My Federal IRS return was accepted and we already received the refund. This is the 1st time in the past 10 years that we have used TurboTax that there is a problem. Please fix it!
Date published: 2021-02-21
Rated 5 out of 5 by from Very dependable Had several minor problems; but, received great help to complete, Turbo Tax covers all the bases and makes the filing comparatively easy. Huge savings using their system,
Date published: 2021-02-21
Rated 1 out of 5 by from Terrible! issues al the way Terrible!! I have been using TurboTax for a few years & been trying to e-file this year again with issues. IRS keeps rejecting. This should not happen if Turbo tax has all my tax info for years. Unable to chat with anyone and do not like signing up with credit Karma which now I have a security breach trying to sign up with credit Karma. I do not appreciate having no option but to have to sign up for Credit Karma to get my taxes done.
Date published: 2021-02-21
Rated 2 out of 5 by from Background colors and contrast are horrible I asked Turbo Tax how to correct for the black background and poor contrasts with the 2020 version. Never, ever had this issue using the same computer and monitor for many years so I don't know what they did, but they will not respond/ This really adds greatly to the time that it takes to do a return.
Date published: 2021-02-21
Rated 5 out of 5 by from turbotax is efficient turbotax is easy for me to used rather than waiting in a line.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and Easy Turbo Tax is fast and easy! We were able to get it done in a few hours by ourselves.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Taxes help Everything was great I understood everything very well
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Rocks!! Year in and year out Turbo Tax is the best way to do my taxes. I am able to speak to an expert should I have questions or need assistance and they are professional.
Date published: 2021-02-21
Rated 5 out of 5 by from I hit a few snags but Chantel was great!! Only sorry that Chantel disconnected before I had a chance to "thank" her.
Date published: 2021-02-21
Rated 5 out of 5 by from SANYA IS AWESOME Sanya was wonderful, friendly, polite, personable, and most of all, HELPFUL. We were having a tough time with some of our information and she helped us complete our returns with ease!
Date published: 2021-02-21
Rated 4 out of 5 by from Problems with CA Tax Return this year!!!!! My CA Tax Return was rejected due to software error. It's definitely TurboTax's problem. My Federal IRS return was accepted and we already received the refund. This is the 1st time in the past 10 years that we have used TurboTax that there is a problem. Please fix it!
Date published: 2021-02-21
Rated 5 out of 5 by from Very dependable Had several minor problems; but, received great help to complete, Turbo Tax covers all the bases and makes the filing comparatively easy. Huge savings using their system,
Date published: 2021-02-21
Rated 1 out of 5 by from Terrible! issues al the way Terrible!! I have been using TurboTax for a few years & been trying to e-file this year again with issues. IRS keeps rejecting. This should not happen if Turbo tax has all my tax info for years. Unable to chat with anyone and do not like signing up with credit Karma which now I have a security breach trying to sign up with credit Karma. I do not appreciate having no option but to have to sign up for Credit Karma to get my taxes done.
Date published: 2021-02-21
Rated 2 out of 5 by from Background colors and contrast are horrible I asked Turbo Tax how to correct for the black background and poor contrasts with the 2020 version. Never, ever had this issue using the same computer and monitor for many years so I don't know what they did, but they will not respond/ This really adds greatly to the time that it takes to do a return.
Date published: 2021-02-21
Rated 5 out of 5 by from turbotax is efficient turbotax is easy for me to used rather than waiting in a line.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and Easy Turbo Tax is fast and easy! We were able to get it done in a few hours by ourselves.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1390