TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Quick Much better than going into an office that charges an insane amount to do something that has been so easily set up for me to do on my own through TurboTax
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax twas easy to use The program is very user friendly and easy to follow. The tax expert saved me. I couldn't figure out where I had gone wrong. She did an excellent job and was patient while I maneuvered my way around.
Date published: 2023-01-25
Rated 2 out of 5 by from Things Missing and Misadvertized Some forms are missing as things in my life are simply not available as options and it's not due to complexity. Also features like MAX for audit protection are made to seem so simple but when it's time to use them, it's near impossible to even find where to go.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is quick and easy!! I've been an avid turbo tax customer because of it's simplicity and accuracy.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is great Very easy and experts were helpful. From start to finish I had no issues.
Date published: 2023-01-25
Rated 5 out of 5 by from Fast and easy Easy to use and very helpful for someone who is starting out
Date published: 2023-01-25
Rated 3 out of 5 by from New update in software discouraging Turbotax is usually very user friendly. This year a software update went through where it automatically added the form 3804-CR causing users to have to wait to file until 1/26/2023 (whether it applied to the user or not). I was able to find a solution in a reddit post on how to trouble shoot this as I wanted to file early.
Date published: 2023-01-25
Rated 5 out of 5 by from Ask and you shall receive They are very generous, worth the bucks! If you need them to match prices from your old provider, just ask. they are very kind. Cindy was the best
Date published: 2023-01-25
Rated 5 out of 5 by from Loyal Customer* Love This Service I have used TurboTax for years and years now and everyone keeps trying to get me to switch. I find this affordable and easy to use.
Date published: 2023-01-25
Rated 4 out of 5 by from Turbo Tax is really good but some things are not there are way too many third party companies and I no longer feel sure when I file
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Quick Much better than going into an office that charges an insane amount to do something that has been so easily set up for me to do on my own through TurboTax
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax twas easy to use The program is very user friendly and easy to follow. The tax expert saved me. I couldn't figure out where I had gone wrong. She did an excellent job and was patient while I maneuvered my way around.
Date published: 2023-01-25
Rated 2 out of 5 by from Things Missing and Misadvertized Some forms are missing as things in my life are simply not available as options and it's not due to complexity. Also features like MAX for audit protection are made to seem so simple but when it's time to use them, it's near impossible to even find where to go.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is quick and easy!! I've been an avid turbo tax customer because of it's simplicity and accuracy.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is great Very easy and experts were helpful. From start to finish I had no issues.
Date published: 2023-01-25
Rated 5 out of 5 by from Fast and easy Easy to use and very helpful for someone who is starting out
Date published: 2023-01-25
Rated 3 out of 5 by from New update in software discouraging Turbotax is usually very user friendly. This year a software update went through where it automatically added the form 3804-CR causing users to have to wait to file until 1/26/2023 (whether it applied to the user or not). I was able to find a solution in a reddit post on how to trouble shoot this as I wanted to file early.
Date published: 2023-01-25
Rated 5 out of 5 by from Ask and you shall receive They are very generous, worth the bucks! If you need them to match prices from your old provider, just ask. they are very kind. Cindy was the best
Date published: 2023-01-25
Rated 5 out of 5 by from Loyal Customer* Love This Service I have used TurboTax for years and years now and everyone keeps trying to get me to switch. I find this affordable and easy to use.
Date published: 2023-01-25
Rated 4 out of 5 by from Turbo Tax is really good but some things are not there are way too many third party companies and I no longer feel sure when I file
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1164