TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Britth07 from
Easy and Quick
Much better than going into an office that charges an insane amount to do something that has been so easily set up for me to do on my own through TurboTax
Date published: 2023-01-25
Rated 5 out of 5 by
KatharineM from
TurboTax twas easy to use
The program is very user friendly and easy to follow. The tax expert saved me. I couldn't figure out where I had gone wrong. She did an excellent job and was patient while I maneuvered my way around.
Date published: 2023-01-25
Rated 2 out of 5 by
Big Daddy V from
Things Missing and Misadvertized
Some forms are missing as things in my life are simply not available as options and it's not due to complexity. Also features like MAX for audit protection are made to seem so simple but when it's time to use them, it's near impossible to even find where to go.
Date published: 2023-01-25
Rated 5 out of 5 by
RanRam from
Turbo Tax is quick and easy!!
I've been an avid turbo tax customer because of it's simplicity and accuracy.
Date published: 2023-01-25
Rated 5 out of 5 by
Jc henry from
Turbo tax is great
Very easy and experts were helpful. From start to finish I had no issues.
Date published: 2023-01-25
Rated 5 out of 5 by
Bay05 from
Fast and easy
Easy to use and very helpful for someone who is starting out
Date published: 2023-01-25
Rated 3 out of 5 by
Kittie822 from
New update in software discouraging
Turbotax is usually very user friendly. This year a software update went through where it automatically added the form 3804-CR causing users to have to wait to file until 1/26/2023 (whether it applied to the user or not). I was able to find a solution in a reddit post on how to trouble shoot this as I wanted to file early.
Date published: 2023-01-25
Rated 5 out of 5 by
Cass420365247 from
Ask and you shall receive
They are very generous, worth the bucks! If you need them to match prices from your old provider, just ask. they are very kind. Cindy was the best
Date published: 2023-01-25
Rated 5 out of 5 by
Jessica Renee from
Loyal Customer* Love This Service
I have used TurboTax for years and years now and everyone keeps trying to get me to switch. I find this affordable and easy to use.
Date published: 2023-01-25
Rated 4 out of 5 by
Danwithaplan from
Turbo Tax is really good but some things are not
there are way too many third party companies and I no longer feel sure when I file
All TurboTax® Offerings Reviews - Page 1164
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Britth07 from
Easy and Quick
Much better than going into an office that charges an insane amount to do something that has been so easily set up for me to do on my own through TurboTax
Date published: 2023-01-25
Rated 5 out of 5 by
KatharineM from
TurboTax twas easy to use
The program is very user friendly and easy to follow. The tax expert saved me. I couldn't figure out where I had gone wrong. She did an excellent job and was patient while I maneuvered my way around.
Date published: 2023-01-25
Rated 2 out of 5 by
Big Daddy V from
Things Missing and Misadvertized
Some forms are missing as things in my life are simply not available as options and it's not due to complexity. Also features like MAX for audit protection are made to seem so simple but when it's time to use them, it's near impossible to even find where to go.
Date published: 2023-01-25
Rated 5 out of 5 by
RanRam from
Turbo Tax is quick and easy!!
I've been an avid turbo tax customer because of it's simplicity and accuracy.
Date published: 2023-01-25
Rated 5 out of 5 by
Jc henry from
Turbo tax is great
Very easy and experts were helpful. From start to finish I had no issues.
Date published: 2023-01-25
Rated 5 out of 5 by
Bay05 from
Fast and easy
Easy to use and very helpful for someone who is starting out
Date published: 2023-01-25
Rated 3 out of 5 by
Kittie822 from
New update in software discouraging
Turbotax is usually very user friendly. This year a software update went through where it automatically added the form 3804-CR causing users to have to wait to file until 1/26/2023 (whether it applied to the user or not). I was able to find a solution in a reddit post on how to trouble shoot this as I wanted to file early.
Date published: 2023-01-25
Rated 5 out of 5 by
Cass420365247 from
Ask and you shall receive
They are very generous, worth the bucks! If you need them to match prices from your old provider, just ask. they are very kind. Cindy was the best
Date published: 2023-01-25
Rated 5 out of 5 by
Jessica Renee from
Loyal Customer* Love This Service
I have used TurboTax for years and years now and everyone keeps trying to get me to switch. I find this affordable and easy to use.
Date published: 2023-01-25
Rated 4 out of 5 by
Danwithaplan from
Turbo Tax is really good but some things are not
there are way too many third party companies and I no longer feel sure when I file
All TurboTax® Offerings Reviews - Page 1164
Date published: 2023-01-25