TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from quick and easy They were quick to call and answered my question clearly and accurately
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax made me do my taxes but has a big glitch I made the first account where I set up all my documents and paid for not just Deluxe but MAX Benefits and when I reached the filing stage, there was an error that there was something wrong with my personal info that it is missing some info. Two Customer Support helped me, the second JAX was very helpful but she admitted that it is a glitch in the system and the only way to do it is by creating a new account and starting from scratch because I added the MAX and it doesnt work abroad which is not mentioned anywhere. I tried for the refund but as well that didnt work. However, I managed to open a new account and pay again without the MAX benefits to file my taxes. The website is great but paying twice isn't.
Date published: 2021-03-02
Rated 5 out of 5 by from Love TurboTax! Easy to use and very quick and reliable service from live agents. I have been using Turbo Tax for over a decade and I have never felt more comfortable doing my own tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from Great for simple returns ! Turbo Tax was easy to use for a first time young filer
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbotax! This is the first time I have used TurboTax and I loved it. So simple!!
Date published: 2021-03-02
Rated 5 out of 5 by from Tax time made simple. Turbo Tax makes the complicated process of doing taxes simple enough to do them at home. Saves me $500.00 a year for the accountant to do the same thing.
Date published: 2021-03-02
Rated 5 out of 5 by from The more you use TurboTax, the Better Turbo tax has worked for me, but I realized I needed to step up and pay for live chat experts just in case I messed up. IRS takes years to let you know, and then your interest penalty is huge. Not worth it.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is convenient and a breeze The second year that I have used Turbo Tax and it is far superior from the other services that I have used the last 60 years
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy! I did my taxes in record time this year. Feel as though everything was covered and super easy to go through for a 79 year old widow.
Date published: 2021-03-02
Rated 5 out of 5 by from Way to Go Turbo Tax!!! I love Turbo Tax! I use them for many years. It is an easy process.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1127
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from quick and easy They were quick to call and answered my question clearly and accurately
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax made me do my taxes but has a big glitch I made the first account where I set up all my documents and paid for not just Deluxe but MAX Benefits and when I reached the filing stage, there was an error that there was something wrong with my personal info that it is missing some info. Two Customer Support helped me, the second JAX was very helpful but she admitted that it is a glitch in the system and the only way to do it is by creating a new account and starting from scratch because I added the MAX and it doesnt work abroad which is not mentioned anywhere. I tried for the refund but as well that didnt work. However, I managed to open a new account and pay again without the MAX benefits to file my taxes. The website is great but paying twice isn't.
Date published: 2021-03-02
Rated 5 out of 5 by from Love TurboTax! Easy to use and very quick and reliable service from live agents. I have been using Turbo Tax for over a decade and I have never felt more comfortable doing my own tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from Great for simple returns ! Turbo Tax was easy to use for a first time young filer
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbotax! This is the first time I have used TurboTax and I loved it. So simple!!
Date published: 2021-03-02
Rated 5 out of 5 by from Tax time made simple. Turbo Tax makes the complicated process of doing taxes simple enough to do them at home. Saves me $500.00 a year for the accountant to do the same thing.
Date published: 2021-03-02
Rated 5 out of 5 by from The more you use TurboTax, the Better Turbo tax has worked for me, but I realized I needed to step up and pay for live chat experts just in case I messed up. IRS takes years to let you know, and then your interest penalty is huge. Not worth it.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is convenient and a breeze The second year that I have used Turbo Tax and it is far superior from the other services that I have used the last 60 years
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy! I did my taxes in record time this year. Feel as though everything was covered and super easy to go through for a 79 year old widow.
Date published: 2021-03-02
Rated 5 out of 5 by from Way to Go Turbo Tax!!! I love Turbo Tax! I use them for many years. It is an easy process.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1127