TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy first time ever filing my own taxes. Very great way to do taxes!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Very user friendly. I helped guide my kids through their first taxes with TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from easy to use it does not offer everything but it gets the job done
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Does not take long to prepare your taxes just answer the questions and done.
Date published: 2021-03-01
Rated 3 out of 5 by from Its pretty good but makes you to go in circles I feel that if I check out a form as I am not sure what I am doing. And decide its not something I need to use but if any info was ever put in and then deleted you get stuck in a circle but if you pay you are told you can just delete it. So it cost me $210 to find out I just needed to delete the form. Pretty sad for low income folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy and detailed. Took me step by step and if i didn't understand something, It had a great explanation for me to review.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great! Easy to follow and input information. HELP is great when needed!
Date published: 2021-03-01
Rated 5 out of 5 by from The experience is very nice. I like the step by step process which makes things clearer and simpler.
Date published: 2021-03-01
Rated 3 out of 5 by from Only OK, Why? The tax code makes the usually pleasant TurboTax user interface suffer; the previous versions were much better; the tax code layered complexity torpedos TurboTax simplicity. TurboTax error sniffing triggers Tax Code issues tendered in tax code command language with no guidance, only frustrations requiring a TurboTax help call. So, it works, but it's not getting more manageable. I fear that’s what they want.
Date published: 2021-03-01
Rated 5 out of 5 by from They have been great Easy and thorough. Helped me to work through some changes that took place this year.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1053
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy first time ever filing my own taxes. Very great way to do taxes!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Very user friendly. I helped guide my kids through their first taxes with TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from easy to use it does not offer everything but it gets the job done
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Does not take long to prepare your taxes just answer the questions and done.
Date published: 2021-03-01
Rated 3 out of 5 by from Its pretty good but makes you to go in circles I feel that if I check out a form as I am not sure what I am doing. And decide its not something I need to use but if any info was ever put in and then deleted you get stuck in a circle but if you pay you are told you can just delete it. So it cost me $210 to find out I just needed to delete the form. Pretty sad for low income folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy and detailed. Took me step by step and if i didn't understand something, It had a great explanation for me to review.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great! Easy to follow and input information. HELP is great when needed!
Date published: 2021-03-01
Rated 5 out of 5 by from The experience is very nice. I like the step by step process which makes things clearer and simpler.
Date published: 2021-03-01
Rated 3 out of 5 by from Only OK, Why? The tax code makes the usually pleasant TurboTax user interface suffer; the previous versions were much better; the tax code layered complexity torpedos TurboTax simplicity. TurboTax error sniffing triggers Tax Code issues tendered in tax code command language with no guidance, only frustrations requiring a TurboTax help call. So, it works, but it's not getting more manageable. I fear that’s what they want.
Date published: 2021-03-01
Rated 5 out of 5 by from They have been great Easy and thorough. Helped me to work through some changes that took place this year.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1053