TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Turbo tax is wonderful tax service Fast! Fun! And your not alone...tax pros are always available for you and your family
Date published: 2021-02-26
Rated 2 out of 5 by from First year of numerous issues with TurboTax Poor software performance. The existence of the issues, much less resolving them, weren't well understood within TurboTax nor were corrections/updates clearly communicated for at least one issue. One issue was the government portion of income for some 1099-DIV assets - an issue that shouldn't have been since nothing has changed in the law, but still would not allow an input. Two hours with a nice lady resulted in a vague assurance that they would correct it. Then when I went to complete my return, whatever they did to correct those software issues cooked all of my itemized deductions. Amounts were correct, but they had been re-named to the various recipients so I got to input them all again. No offer of consideration despite taking a lot of my time for stuff that was 100% their mistakes/issues. Poor performance this year Team TurboTax. Might need to port my information elsewhere next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Worked as advertised...again Good product again. Have used for years. Will recommend to others.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use I've used this for about two years now and its really easy to use!
Date published: 2021-02-26
Rated 5 out of 5 by from Idiot Proof Tax Filing This was super easy! So glad Turbo Tax is around for filing!
Date published: 2021-02-26
Rated 5 out of 5 by from Easy peasy guides you on everything Save me $1200 over my former accountant who missed some items
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is great! This is my 6th year of relying on Turbo Tax to make an unpleasant task much more pleasant. I easily find answers to all of my questions. Turbo Tax leaves no stone unturned. I file my taxes with confidence.
Date published: 2021-02-26
Rated 2 out of 5 by from Good product but cost is expensive The fees are crazy you offer free but it isn't. Better offers
Date published: 2021-02-26
Rated 4 out of 5 by from turbotax overall is straight forward, but it is too expensive for most people, it think!
Date published: 2021-02-26
Rated 5 out of 5 by from What a great way to file taxes! I'm on the older side and have to say how nice this program is for filing taxes.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1027
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is wonderful tax service Fast! Fun! And your not alone...tax pros are always available for you and your family
Date published: 2021-02-26
Rated 2 out of 5 by from First year of numerous issues with TurboTax Poor software performance. The existence of the issues, much less resolving them, weren't well understood within TurboTax nor were corrections/updates clearly communicated for at least one issue. One issue was the government portion of income for some 1099-DIV assets - an issue that shouldn't have been since nothing has changed in the law, but still would not allow an input. Two hours with a nice lady resulted in a vague assurance that they would correct it. Then when I went to complete my return, whatever they did to correct those software issues cooked all of my itemized deductions. Amounts were correct, but they had been re-named to the various recipients so I got to input them all again. No offer of consideration despite taking a lot of my time for stuff that was 100% their mistakes/issues. Poor performance this year Team TurboTax. Might need to port my information elsewhere next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Worked as advertised...again Good product again. Have used for years. Will recommend to others.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use I've used this for about two years now and its really easy to use!
Date published: 2021-02-26
Rated 5 out of 5 by from Idiot Proof Tax Filing This was super easy! So glad Turbo Tax is around for filing!
Date published: 2021-02-26
Rated 5 out of 5 by from Easy peasy guides you on everything Save me $1200 over my former accountant who missed some items
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is great! This is my 6th year of relying on Turbo Tax to make an unpleasant task much more pleasant. I easily find answers to all of my questions. Turbo Tax leaves no stone unturned. I file my taxes with confidence.
Date published: 2021-02-26
Rated 2 out of 5 by from Good product but cost is expensive The fees are crazy you offer free but it isn't. Better offers
Date published: 2021-02-26
Rated 4 out of 5 by from turbotax overall is straight forward, but it is too expensive for most people, it think!
Date published: 2021-02-26
Rated 5 out of 5 by from What a great way to file taxes! I'm on the older side and have to say how nice this program is for filing taxes.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1027