TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is great and makes doing my taxes easy! I have used turbotax for years and appreciate how easy and quick it is to do my taxes.
Date published: 2021-02-22
Rated 4 out of 5 by from Relatively Straight Forward, Small upcharges Overall, pretty easy to file taxes. I had minor issues with filing stocks that caused me to upgrading to the live tax program. More documentation would help avoid this process as I literally needed 3 minutes of support.
Date published: 2021-02-22
Rated 4 out of 5 by from Very easy but... Wish the reason something was flagged for review would tell me what the issue was. I ended up deleting my w2 info and adding it back because I could not find an issue.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is great!!!! I find turbotax instructions are easy to follow and user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy Love the fact that is walks you through everything. Easy to go back and forward, answering questions.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is convenient Turbo Tax is a very convenient way to file without having to know all of the tax laws. The navigation is straight forward and I can work at my own pace. The software could be improved by allowing an early incorrect entry (delete for example) to be recovered later on when discovered. I would recommend Turbo Tax to a friend.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is a Great service,Love it!! Fantastic service.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS A WONDERFUL TOOL THE AUTOMATIC POPULATION OF W-2 INFORMATION SAVES A LOT OF TIME. ALSO WHEN I ASKED "HELP" HOW TO DELETE A FORM, I GOT THE SOLUTION RIGHT AWAY.
Date published: 2021-02-22
Rated 2 out of 5 by from not happy this year i have used turbo tax for the last couple of years and have been very happy,,, but this year it sucks,,,i have now refiled my state return 3 times they keep rejecting it but i dont know why, yet they have already charged my account. I dont feel they should be charging me until they have accepted my return. How can they accept my federal return but not my state, they pull all the infor over from my federal??????
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is very user friendly and I rely on the information to be accurate. I have used Turbo Tax for years and never had any problems.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1007
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great and makes doing my taxes easy! I have used turbotax for years and appreciate how easy and quick it is to do my taxes.
Date published: 2021-02-22
Rated 4 out of 5 by from Relatively Straight Forward, Small upcharges Overall, pretty easy to file taxes. I had minor issues with filing stocks that caused me to upgrading to the live tax program. More documentation would help avoid this process as I literally needed 3 minutes of support.
Date published: 2021-02-22
Rated 4 out of 5 by from Very easy but... Wish the reason something was flagged for review would tell me what the issue was. I ended up deleting my w2 info and adding it back because I could not find an issue.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is great!!!! I find turbotax instructions are easy to follow and user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy Love the fact that is walks you through everything. Easy to go back and forward, answering questions.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is convenient Turbo Tax is a very convenient way to file without having to know all of the tax laws. The navigation is straight forward and I can work at my own pace. The software could be improved by allowing an early incorrect entry (delete for example) to be recovered later on when discovered. I would recommend Turbo Tax to a friend.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is a Great service,Love it!! Fantastic service.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS A WONDERFUL TOOL THE AUTOMATIC POPULATION OF W-2 INFORMATION SAVES A LOT OF TIME. ALSO WHEN I ASKED "HELP" HOW TO DELETE A FORM, I GOT THE SOLUTION RIGHT AWAY.
Date published: 2021-02-22
Rated 2 out of 5 by from not happy this year i have used turbo tax for the last couple of years and have been very happy,,, but this year it sucks,,,i have now refiled my state return 3 times they keep rejecting it but i dont know why, yet they have already charged my account. I dont feel they should be charging me until they have accepted my return. How can they accept my federal return but not my state, they pull all the infor over from my federal??????
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is very user friendly and I rely on the information to be accurate. I have used Turbo Tax for years and never had any problems.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1007