TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is an Excellent! I've used Turbo Tax for years to complete my taxes, both Federal and State. They never disappoint. The software is very easy to use and they walk you step-by-step through the process. I've never encountered any problems and thank them for developing such an incredibly easy tool for tax filing!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax worked GREAT My experience with the tax experts on the phone could not have been better. They were fantastic, knowledgeable, and personable. The Chat Line Specialists were ok but the live chat on the phone was way better.
Date published: 2021-03-23
Rated 5 out of 5 by from WAY TO GO TURBOTAX!!!!! I found Turbo very easy to follow, I did my taxes within 30 min. I will for sure be doing my taxes next year with them
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is a great guided tax preparation tool Easy to use, with guidance that clear and helpful, Search and chat functionality both provide helpful context and answers. Live support was quick (less than 5 mins to connect) and very helpful (less than 5 mins to resolve).
Date published: 2021-03-23
Rated 5 out of 5 by from What a breeze Had to upgrade to self employed premium. I was upset until I used the expert advice feature and the guys there were so helpful and helped me get my maximum return.
Date published: 2021-03-23
Rated 2 out of 5 by from new tax deadline changes aren't updated I tried to purchase the state efile and my credit information kept being rejected. i called my bank and they indicated there was no attempt to get the charge approved.
Date published: 2021-03-23
Rated 3 out of 5 by from Downloading Documents issues I've been using TurboTax Deluxe for years and for the first time this year, I was able to download documents from my fund company. I downloaded some of my documents from the source and unchecked the ones not to be downloaded as allowed in TurboTax Deluxe. Everything downloaded so I had to delete the extra copies that I had unchecked before the download. Also you probably need to build something into the software to prevent or at least ask you to confirm the download of each document so that doesn't happen.
Date published: 2021-03-23
Rated 5 out of 5 by from Great product and safe great product easy to use and very safe you don't hate doing your taxes using turbo tax
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is awesome Except for the SSA section on Michigan State. I was some what confused when it said the self insured section had to be greater than "0" regardless of how I answered the prior Questions.
Date published: 2021-03-23
Rated 5 out of 5 by from 8th YEAR GREAT SERVICE TAXES ARE VERY COMPLEX SPECIALLY 2020!! TURBO TAX CUSTOMER SERVICE CPA JESSICA WAS OUTSTANDING THE VERY BEST CPA I HAVE IN PAST 8 YEARS USING TURBO TAX. VERY KNOWLEDGEABLE WITH ALL THE TAX CHANGES MY ISSUE WAS NEEDING TO APPLY THE 8915E FORM TO MY CARES ACT 401K WITHDRAW JESSCIA DIRECTED ME THROUGH THE PROCESS AND COMPLETE MY TAX FILING BOTH FED/STATE E-FILE. AWESOME CUSTOMER SERVICE I ALWAYS TELL OTHERS THE ONLY WAY TO GET YOUR TAXES COMPLETED CORRECTLY USE TURBO TAX SERVICES!!! THANK YOU JESSCIA WE'LL SEE YOU NEXT SEASON GOD'S BLESSING
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is an Excellent! I've used Turbo Tax for years to complete my taxes, both Federal and State. They never disappoint. The software is very easy to use and they walk you step-by-step through the process. I've never encountered any problems and thank them for developing such an incredibly easy tool for tax filing!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax worked GREAT My experience with the tax experts on the phone could not have been better. They were fantastic, knowledgeable, and personable. The Chat Line Specialists were ok but the live chat on the phone was way better.
Date published: 2021-03-23
Rated 5 out of 5 by from WAY TO GO TURBOTAX!!!!! I found Turbo very easy to follow, I did my taxes within 30 min. I will for sure be doing my taxes next year with them
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is a great guided tax preparation tool Easy to use, with guidance that clear and helpful, Search and chat functionality both provide helpful context and answers. Live support was quick (less than 5 mins to connect) and very helpful (less than 5 mins to resolve).
Date published: 2021-03-23
Rated 5 out of 5 by from What a breeze Had to upgrade to self employed premium. I was upset until I used the expert advice feature and the guys there were so helpful and helped me get my maximum return.
Date published: 2021-03-23
Rated 2 out of 5 by from new tax deadline changes aren't updated I tried to purchase the state efile and my credit information kept being rejected. i called my bank and they indicated there was no attempt to get the charge approved.
Date published: 2021-03-23
Rated 3 out of 5 by from Downloading Documents issues I've been using TurboTax Deluxe for years and for the first time this year, I was able to download documents from my fund company. I downloaded some of my documents from the source and unchecked the ones not to be downloaded as allowed in TurboTax Deluxe. Everything downloaded so I had to delete the extra copies that I had unchecked before the download. Also you probably need to build something into the software to prevent or at least ask you to confirm the download of each document so that doesn't happen.
Date published: 2021-03-23
Rated 5 out of 5 by from Great product and safe great product easy to use and very safe you don't hate doing your taxes using turbo tax
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is awesome Except for the SSA section on Michigan State. I was some what confused when it said the self insured section had to be greater than "0" regardless of how I answered the prior Questions.
Date published: 2021-03-23
Rated 5 out of 5 by from 8th YEAR GREAT SERVICE TAXES ARE VERY COMPLEX SPECIALLY 2020!! TURBO TAX CUSTOMER SERVICE CPA JESSICA WAS OUTSTANDING THE VERY BEST CPA I HAVE IN PAST 8 YEARS USING TURBO TAX. VERY KNOWLEDGEABLE WITH ALL THE TAX CHANGES MY ISSUE WAS NEEDING TO APPLY THE 8915E FORM TO MY CARES ACT 401K WITHDRAW JESSCIA DIRECTED ME THROUGH THE PROCESS AND COMPLETE MY TAX FILING BOTH FED/STATE E-FILE. AWESOME CUSTOMER SERVICE I ALWAYS TELL OTHERS THE ONLY WAY TO GET YOUR TAXES COMPLETED CORRECTLY USE TURBO TAX SERVICES!!! THANK YOU JESSCIA WE'LL SEE YOU NEXT SEASON GOD'S BLESSING
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5317