TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
mimie86 from
Quick and easy
The man who did my taxes was very professional and quick to respond to all my questions and concerns.
Date published: 2022-03-18
Rated 3 out of 5 by
Andrewdc802 from
Turbo Tax is helpful but not intuitive
The software is helpful. The agents are less helpful and seem to simply research matters the same way I would research matters so I am not sure we as customers receive any benefit.
Date published: 2022-03-18
Rated 2 out of 5 by
Knots Clever from
Turbo tax a pain
Not impressed. Used it just to be able to exile-File. If I was able to E-file my return, I would have done my taxes myself, which I did anyway to compare to your software. Have done my taxes myself all my life except for 2021. CPA I used made mistakes I would not have made.. Kept trying to get me to upgrade to more expensive plan.
Date published: 2022-03-18
Rated 5 out of 5 by
TomUdog from
Great product! Easy to use
This year's version actually made things easier than years orior.
Date published: 2022-03-18
Rated 5 out of 5 by
Kyenady from
Awesome
Turbo Tax offers great customer service! Representatives were friendly with great communication.
Date published: 2022-03-18
Rated 5 out of 5 by
Chance79 from
TurboTax was amazing
Stanley was awesome I'm thankful I choose TurboTax
Date published: 2022-03-18
Rated 5 out of 5 by
shitleygirly from
EASY SOFTWARE AND ACCURATE
I LOVE THIS TURBO TAX. I HAVE BEEN USING IT FOR MANY MANY YEARS AND HAVE NEVER HAD A PROBLEM. ITS FAST AND
Date published: 2022-03-18
Rated 3 out of 5 by
J Bach from
Turbo Tax Not as good this year as previous years
Guiding questions were more difficult to follow, sometimes confusing, and I had to go to IRS website several times to get clarification.
Date published: 2022-03-18
Rated 1 out of 5 by
Jmmaroli from
Desktop Application is Awful
I purchased the desktop application from Costco thinking I'd save money and it was the equivalent of going back to 1999 and trying to do taxes on the computer. The interface is outdated, the prompts are archaic, and it was impossible to report my cryptocurrency income. There was a popup that asked about cryptocurrency, but it did not actually modify my return and so my income was unreported. I ended up adding this to a miscellaneous income section and now I have to mail a form 8949 to the IRS. I'm looking at competitors next year.
Date published: 2022-03-18
Rated 5 out of 5 by
PGanapathy from
Pricey but worth it.
We chose the full service because quite frankly we were baffled by the current tax rules and did not have the time to research. Tony came in to rescue us and answer every inane question patiently. We had quite the conversation and connected on more than just taxes.
All TurboTax® Offerings Reviews - Page 4131
Date published: 2022-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
mimie86 from
Quick and easy
The man who did my taxes was very professional and quick to respond to all my questions and concerns.
Date published: 2022-03-18
Rated 3 out of 5 by
Andrewdc802 from
Turbo Tax is helpful but not intuitive
The software is helpful. The agents are less helpful and seem to simply research matters the same way I would research matters so I am not sure we as customers receive any benefit.
Date published: 2022-03-18
Rated 2 out of 5 by
Knots Clever from
Turbo tax a pain
Not impressed. Used it just to be able to exile-File. If I was able to E-file my return, I would have done my taxes myself, which I did anyway to compare to your software. Have done my taxes myself all my life except for 2021. CPA I used made mistakes I would not have made.. Kept trying to get me to upgrade to more expensive plan.
Date published: 2022-03-18
Rated 5 out of 5 by
TomUdog from
Great product! Easy to use
This year's version actually made things easier than years orior.
Date published: 2022-03-18
Rated 5 out of 5 by
Kyenady from
Awesome
Turbo Tax offers great customer service! Representatives were friendly with great communication.
Date published: 2022-03-18
Rated 5 out of 5 by
Chance79 from
TurboTax was amazing
Stanley was awesome I'm thankful I choose TurboTax
Date published: 2022-03-18
Rated 5 out of 5 by
shitleygirly from
EASY SOFTWARE AND ACCURATE
I LOVE THIS TURBO TAX. I HAVE BEEN USING IT FOR MANY MANY YEARS AND HAVE NEVER HAD A PROBLEM. ITS FAST AND
Date published: 2022-03-18
Rated 3 out of 5 by
J Bach from
Turbo Tax Not as good this year as previous years
Guiding questions were more difficult to follow, sometimes confusing, and I had to go to IRS website several times to get clarification.
Date published: 2022-03-18
Rated 1 out of 5 by
Jmmaroli from
Desktop Application is Awful
I purchased the desktop application from Costco thinking I'd save money and it was the equivalent of going back to 1999 and trying to do taxes on the computer. The interface is outdated, the prompts are archaic, and it was impossible to report my cryptocurrency income. There was a popup that asked about cryptocurrency, but it did not actually modify my return and so my income was unreported. I ended up adding this to a miscellaneous income section and now I have to mail a form 8949 to the IRS. I'm looking at competitors next year.
Date published: 2022-03-18
Rated 5 out of 5 by
PGanapathy from
Pricey but worth it.
We chose the full service because quite frankly we were baffled by the current tax rules and did not have the time to research. Tony came in to rescue us and answer every inane question patiently. We had quite the conversation and connected on more than just taxes.
All TurboTax® Offerings Reviews - Page 4131
Date published: 2022-03-18