TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Great MaryAnn was great! She helped me with my issues and sticked with me the entire call.
Date published: 2022-08-08
Rated 4 out of 5 by from Turbo Tax 2021 I filed in 2020 and the IRS is claiming I never filed and slapped me with late fees. I responded with my bank statement showing them that they cashed the check in May 2021 for $847. I am in need of your assistance in explaining some language on my 2020 (and 2021) tax return. At the top of my return it says "For calendar year 2020 or fiscal year beginning Jul 1, 2020, and ending Jun 30, 2021. This is apparently confusing the IRs!
Date published: 2022-08-08
Rated 2 out of 5 by from Allowed Me To E-File Incomplete - REJECTED BY IRS I spent $120 to use TurboTax to guide and assist to make sure I did not miss any important forms and check behind me for errors. After e-filing, my return was Rejected by the IRS because Affordable Care Act form was not completed by me.
Date published: 2022-08-08
Rated 5 out of 5 by from Turbo Tax is Awsome We had to have a lot of help this time, because this the first time Joe has used Turbo Tax
Date published: 2022-08-08
Rated 5 out of 5 by from Great Love my Turbo tax this is quick ez and not confusing
Date published: 2022-08-08
Rated 5 out of 5 by from Great if your get stuck and need help Both the agents I worked with were good! I was stuck when trying to do it myself due too so many changes this year and needed someone to sort it out.
Date published: 2022-08-08
Rated 2 out of 5 by from Way too complicated The step by step needs to let you what the numbers you are entering are being used for and what lines they will show up on the return. It is very difficult to diagnose where you entered data and where it shows up on the return. The foreign income sections need a lot of work. Values need to be entered in more than one place in order to receive the credit. I had to re-file several years because I thought TT would handle transferring the values to the correct field. There is no flag for a blank field that needs to be filled based on other entries.
Date published: 2022-08-08
Rated 4 out of 5 by from Pretty Easy I am 80 years old so computers do not come easy to me. With your help it makes it pretty easy. I don't know if it is me or you, but it could be easier. Every year it gets harder so it must be me.
Date published: 2022-08-08
Rated 5 out of 5 by from Turbo tax is super easy to use Super easy to use, can get it done quickly and love the format
Date published: 2022-08-08
Rated 4 out of 5 by from awesomem turbo taxs is great and saves time and less hassel
Date published: 2022-08-08
All TurboTax® Offerings Reviews - Page 386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great MaryAnn was great! She helped me with my issues and sticked with me the entire call.
Date published: 2022-08-08
Rated 4 out of 5 by from Turbo Tax 2021 I filed in 2020 and the IRS is claiming I never filed and slapped me with late fees. I responded with my bank statement showing them that they cashed the check in May 2021 for $847. I am in need of your assistance in explaining some language on my 2020 (and 2021) tax return. At the top of my return it says "For calendar year 2020 or fiscal year beginning Jul 1, 2020, and ending Jun 30, 2021. This is apparently confusing the IRs!
Date published: 2022-08-08
Rated 2 out of 5 by from Allowed Me To E-File Incomplete - REJECTED BY IRS I spent $120 to use TurboTax to guide and assist to make sure I did not miss any important forms and check behind me for errors. After e-filing, my return was Rejected by the IRS because Affordable Care Act form was not completed by me.
Date published: 2022-08-08
Rated 5 out of 5 by from Turbo Tax is Awsome We had to have a lot of help this time, because this the first time Joe has used Turbo Tax
Date published: 2022-08-08
Rated 5 out of 5 by from Great Love my Turbo tax this is quick ez and not confusing
Date published: 2022-08-08
Rated 5 out of 5 by from Great if your get stuck and need help Both the agents I worked with were good! I was stuck when trying to do it myself due too so many changes this year and needed someone to sort it out.
Date published: 2022-08-08
Rated 2 out of 5 by from Way too complicated The step by step needs to let you what the numbers you are entering are being used for and what lines they will show up on the return. It is very difficult to diagnose where you entered data and where it shows up on the return. The foreign income sections need a lot of work. Values need to be entered in more than one place in order to receive the credit. I had to re-file several years because I thought TT would handle transferring the values to the correct field. There is no flag for a blank field that needs to be filled based on other entries.
Date published: 2022-08-08
Rated 4 out of 5 by from Pretty Easy I am 80 years old so computers do not come easy to me. With your help it makes it pretty easy. I don't know if it is me or you, but it could be easier. Every year it gets harder so it must be me.
Date published: 2022-08-08
Rated 5 out of 5 by from Turbo tax is super easy to use Super easy to use, can get it done quickly and love the format
Date published: 2022-08-08
Rated 4 out of 5 by from awesomem turbo taxs is great and saves time and less hassel
Date published: 2022-08-08
All TurboTax® Offerings Reviews - Page 386