TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax good experience over all, been using turbo tax for a few years now
Date published: 2021-09-08
Rated 3 out of 5 by from When you have a great product they always change. Small help print. Asked my over and over again to register. Forced updates minutes after a forced update. Poor explanations. No view of tax document in flow. Hard to find things.
Date published: 2021-09-08
Rated 5 out of 5 by from Turbo tax is aweeeeeesome Turbo Tax ROCKS… I will use them next year & from now on!!!
Date published: 2021-09-08
Rated 4 out of 5 by from Problems this year. Unable to efile. I like the ability of TurboTax to led me through my return. This year was challenging due to having to frequently enter the Activation code when I restarted my return. And, when it came time to efile, TurboTax generated an error that would not go away despite following the FAQ instructions. I ultimately gave up and mailed a hard copy to the IRS after years of efiling every year.
Date published: 2021-09-08
Rated 4 out of 5 by from Very useful and easy! Turbo Tax made filing my taxes easy! They helped me fix issues throughout the way, and ensured I got my maximum refund.
Date published: 2021-09-08
Rated 5 out of 5 by from Turbo is awesome I had good time with turbo I got a lot of help And had great service too
Date published: 2021-09-08
Rated 5 out of 5 by from Very Helpful She is really helpful very courteous very patient very clear
Date published: 2021-09-07
Rated 4 out of 5 by from TurboTax was eventually great! James was my final representative and patiently answered my questions in a patient, kind and easy to understand knowledgeable manner. They were a stark contrast to my first preparer this year who bailed on me. Thank you sir!
Date published: 2021-09-07
Rated 3 out of 5 by from Turbo Tax 20 This year using Turbo tax 20 was not friendly like years before. You may look at it again. Despite of being on the phone with your customer service for more than two hours, still not easy to work with it
Date published: 2021-09-07
Rated 1 out of 5 by from Very difficult to move from online to desktop It took several help articles, custom tools, offline email exports, an entire desktop version reinstall, and more, just to get QB Online into TurboTax Business. And it still missed data! Terrible process and experience for S corps and C corps trying to move to newer online toolks
Date published: 2021-09-07
All TurboTax® Offerings Reviews - Page 39
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax good experience over all, been using turbo tax for a few years now
Date published: 2021-09-08
Rated 3 out of 5 by from When you have a great product they always change. Small help print. Asked my over and over again to register. Forced updates minutes after a forced update. Poor explanations. No view of tax document in flow. Hard to find things.
Date published: 2021-09-08
Rated 5 out of 5 by from Turbo tax is aweeeeeesome Turbo Tax ROCKS… I will use them next year & from now on!!!
Date published: 2021-09-08
Rated 4 out of 5 by from Problems this year. Unable to efile. I like the ability of TurboTax to led me through my return. This year was challenging due to having to frequently enter the Activation code when I restarted my return. And, when it came time to efile, TurboTax generated an error that would not go away despite following the FAQ instructions. I ultimately gave up and mailed a hard copy to the IRS after years of efiling every year.
Date published: 2021-09-08
Rated 4 out of 5 by from Very useful and easy! Turbo Tax made filing my taxes easy! They helped me fix issues throughout the way, and ensured I got my maximum refund.
Date published: 2021-09-08
Rated 5 out of 5 by from Turbo is awesome I had good time with turbo I got a lot of help And had great service too
Date published: 2021-09-08
Rated 5 out of 5 by from Very Helpful She is really helpful very courteous very patient very clear
Date published: 2021-09-07
Rated 4 out of 5 by from TurboTax was eventually great! James was my final representative and patiently answered my questions in a patient, kind and easy to understand knowledgeable manner. They were a stark contrast to my first preparer this year who bailed on me. Thank you sir!
Date published: 2021-09-07
Rated 3 out of 5 by from Turbo Tax 20 This year using Turbo tax 20 was not friendly like years before. You may look at it again. Despite of being on the phone with your customer service for more than two hours, still not easy to work with it
Date published: 2021-09-07
Rated 1 out of 5 by from Very difficult to move from online to desktop It took several help articles, custom tools, offline email exports, an entire desktop version reinstall, and more, just to get QB Online into TurboTax Business. And it still missed data! Terrible process and experience for S corps and C corps trying to move to newer online toolks
Date published: 2021-09-07
All TurboTax® Offerings Reviews - Page 39