TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Pretty Good Software TurboTax makes tax paying a lot less painful. I started with "TaxCut", then TurboTax acquired them. I have been using the product most of my adult life, and it has only hurt me twice: years ago, it was unclear to me that the program asked for the amount of Virginia USE TAX (at that time it expected ME to calculate it, and I expected TT to calculate it) and I mistakenly entered the several hundred dollars I had SPENT online as several hundred dollars TAX OWED to my state. OUCH!!! The other time was this year, when they calculated that I owe $15 in penalties for underpaying the Feds, but Fed law says that as long as I paid in (in withholding and estimateds) the amount I owed LAST YEAR I do not owe a penalty. I paid my estimateds and was properly withheld, but TT made me give the Feds $15 extra for some reason. $15 is not worth my time to fight it, but it does erode my confidence in TurboTax a bit.
Date published: 2021-04-08
Rated 5 out of 5 by from No problems at all using Turbo Tax. Love it! Very easy to use. Could not be happier with the Software.
Date published: 2021-04-08
Rated 5 out of 5 by from Good First time using very clear will use again in the future.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the BEST Tax Prep Service YES, I required help to complete my taxes. Both of the Specialists were patient and dedicated to resolving my tax issues. It requires over an hour and several reviews, but the issues were resolved to my appreciation and satisfaction!
Date published: 2021-04-08
Rated 5 out of 5 by from Great. Great experience. Easy to follow. Step-by-step explanations
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is great! I will continue to use Turbo Tax in the future for sure.
Date published: 2021-04-08
Rated 5 out of 5 by from Most excellent service! Have used TurboTax for several years now. Was sweating a particular detail, until I spoke to David, EA. He got back with us very quickly, went over it, and reassured us of the accuracy of our entries. Very kind and professional service!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax I always have a good experience with Turbo Tax I always recommend Turbo Tax to friends and family.
Date published: 2021-04-08
Rated 5 out of 5 by from YAY! TurboTax is so easy to work with and is nontime consuming.
Date published: 2021-04-08
Rated 5 out of 5 by from Great app and live help with Ricardo Turbo app walked usd through each step and when we called live chat Ricarodo was very helpful. He presented great customer service.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty Good Software TurboTax makes tax paying a lot less painful. I started with "TaxCut", then TurboTax acquired them. I have been using the product most of my adult life, and it has only hurt me twice: years ago, it was unclear to me that the program asked for the amount of Virginia USE TAX (at that time it expected ME to calculate it, and I expected TT to calculate it) and I mistakenly entered the several hundred dollars I had SPENT online as several hundred dollars TAX OWED to my state. OUCH!!! The other time was this year, when they calculated that I owe $15 in penalties for underpaying the Feds, but Fed law says that as long as I paid in (in withholding and estimateds) the amount I owed LAST YEAR I do not owe a penalty. I paid my estimateds and was properly withheld, but TT made me give the Feds $15 extra for some reason. $15 is not worth my time to fight it, but it does erode my confidence in TurboTax a bit.
Date published: 2021-04-08
Rated 5 out of 5 by from No problems at all using Turbo Tax. Love it! Very easy to use. Could not be happier with the Software.
Date published: 2021-04-08
Rated 5 out of 5 by from Good First time using very clear will use again in the future.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the BEST Tax Prep Service YES, I required help to complete my taxes. Both of the Specialists were patient and dedicated to resolving my tax issues. It requires over an hour and several reviews, but the issues were resolved to my appreciation and satisfaction!
Date published: 2021-04-08
Rated 5 out of 5 by from Great. Great experience. Easy to follow. Step-by-step explanations
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is great! I will continue to use Turbo Tax in the future for sure.
Date published: 2021-04-08
Rated 5 out of 5 by from Most excellent service! Have used TurboTax for several years now. Was sweating a particular detail, until I spoke to David, EA. He got back with us very quickly, went over it, and reassured us of the accuracy of our entries. Very kind and professional service!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax I always have a good experience with Turbo Tax I always recommend Turbo Tax to friends and family.
Date published: 2021-04-08
Rated 5 out of 5 by from YAY! TurboTax is so easy to work with and is nontime consuming.
Date published: 2021-04-08
Rated 5 out of 5 by from Great app and live help with Ricardo Turbo app walked usd through each step and when we called live chat Ricarodo was very helpful. He presented great customer service.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3791