TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Quick and Easy to Use, Hidden Fees We have been using TurboTax for years, since I started working as a teenager and now with a family of my own. After being in the military we began filing our own taxes again and noticed immediately that now TurboTax was charging significant amounts of money to file our taxes. We use this company because of the ease it is to work with and how quick it can be done, as well as because we have all of our information and past returns in one place now, though every year I am frustrated by the fact that I am paying so much to do our taxes. I may look into a new service next year, I am disappointed and feel taken advantage of.
Date published: 2021-02-20
Rated 4 out of 5 by from easy at a great price Very good clear instructions thank you. great price easy to e file
Date published: 2021-02-20
Rated 1 out of 5 by from I hate turbotax WHY DID YOU MAKE ME PAY $80??? I have no money and you are making me pay for a FREE service.
Date published: 2021-02-20
Rated 4 out of 5 by from easy Quick and easy. I wish it would have warned me about an addition $40 fee for the turbotax fee to be taken out of the return. Otherwise I would have just paid by card and saved $40
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome It was very to use.and worked very.i think every one should use it
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to do! Turbo Tax is incredibly user friendly...been using them about 15 plus yrs.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Software It was easy and you can get help when you need it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax so dependable We have used Turbo Tax for many years. It is so easy to use and has always been such a dependable service. I'm so glad they have been there for us for so long.
Date published: 2021-02-20
Rated 5 out of 5 by from Transfer Driver I thought I couldn't do this but with the on and off help of the Turbo people I actually made. Thanks so much.
Date published: 2021-02-20
Rated 2 out of 5 by from Definitely not as good as previously years i got an error message at the review stage telling me I have an incorrect value entered in my 1099-B form. it told me to enter zero but when I did It name back again and again. I searched FAQ and found others had the same issue. Directions said to so a search and click on Jump to 1099-B which came up for a split second and disappeared. it took me several unsuccessful attempts to finally get to the manual form. the reason for rejection was the broker entered a value for wash sale < $.49 which rounded to zero and turbo tax could not resolve. I had to go in and manually delete all the values less than $.49, Turbotax should had programmed around this pain. I wasted an hour and a half on this. after I e-filed, turbotax did not ask me for my IP PIN so both state and federal were rejected. All this crap for $130 fee...I.m pretty upset with this.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3424
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Quick and Easy to Use, Hidden Fees We have been using TurboTax for years, since I started working as a teenager and now with a family of my own. After being in the military we began filing our own taxes again and noticed immediately that now TurboTax was charging significant amounts of money to file our taxes. We use this company because of the ease it is to work with and how quick it can be done, as well as because we have all of our information and past returns in one place now, though every year I am frustrated by the fact that I am paying so much to do our taxes. I may look into a new service next year, I am disappointed and feel taken advantage of.
Date published: 2021-02-20
Rated 4 out of 5 by from easy at a great price Very good clear instructions thank you. great price easy to e file
Date published: 2021-02-20
Rated 1 out of 5 by from I hate turbotax WHY DID YOU MAKE ME PAY $80??? I have no money and you are making me pay for a FREE service.
Date published: 2021-02-20
Rated 4 out of 5 by from easy Quick and easy. I wish it would have warned me about an addition $40 fee for the turbotax fee to be taken out of the return. Otherwise I would have just paid by card and saved $40
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome It was very to use.and worked very.i think every one should use it
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to do! Turbo Tax is incredibly user friendly...been using them about 15 plus yrs.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Software It was easy and you can get help when you need it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax so dependable We have used Turbo Tax for many years. It is so easy to use and has always been such a dependable service. I'm so glad they have been there for us for so long.
Date published: 2021-02-20
Rated 5 out of 5 by from Transfer Driver I thought I couldn't do this but with the on and off help of the Turbo people I actually made. Thanks so much.
Date published: 2021-02-20
Rated 2 out of 5 by from Definitely not as good as previously years i got an error message at the review stage telling me I have an incorrect value entered in my 1099-B form. it told me to enter zero but when I did It name back again and again. I searched FAQ and found others had the same issue. Directions said to so a search and click on Jump to 1099-B which came up for a split second and disappeared. it took me several unsuccessful attempts to finally get to the manual form. the reason for rejection was the broker entered a value for wash sale < $.49 which rounded to zero and turbo tax could not resolve. I had to go in and manually delete all the values less than $.49, Turbotax should had programmed around this pain. I wasted an hour and a half on this. after I e-filed, turbotax did not ask me for my IP PIN so both state and federal were rejected. All this crap for $130 fee...I.m pretty upset with this.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3424