TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TurboTax gets harder to use every year! I have been using TurboTax for over 20 years. It gets less user friendly every year. Some examples: you used to be able to jump back and forth from the step by step method to the form where the information was entered--not any more; finding some of the important documents, like filing for an extension, takes forever. And of course, it costs more and you get less every year!
Date published: 2022-09-13
Rated 1 out of 5 by from GA State Tax Stuck in a Loop and Will Not File Everything was going well until I got the GA Taxes. It gets stuck on a form that I do not have to file. I cannot fix the problem or remove the form. TurboTax refuses to file my taxes electronically until the problem has been fixed. I am stuck. I filed federal taxes, but I cannot file my taxes for state of GA.
Date published: 2022-09-13
Rated 2 out of 5 by from Turbo Tax for Business Needs Improvement It's the 3rd year in a row where the sale of asset interview form asks for expense of the sale and what it really means is basis plus expense. Please fix....it's very irritating.
Date published: 2022-09-13
Rated 1 out of 5 by from Glitchy This software is very glitchy. The information from the input screen doesn't correctly flow to the form view. I have already filed a 2553-election and marked it off in the input screen as already filed, but was not able to e-file the return because the system was requiring me to attach form 2553, which, again, was already filed and processed by IRS. Overall, a poor performance - will not use again.
Date published: 2022-09-13
Rated 5 out of 5 by from Would never do my own LLC taxes without it!!! I have been using turbo tax for over 20 years for LLC and Sole Proprietor personal taxes. Importing last years data is a breeze and the interview process makes preparing taxes as easy as one could expect.
Date published: 2022-09-13
Rated 3 out of 5 by from Intuit fails to correct common errors for months Found users with same M-1 error I had, dating back to February 2022 for the 2021 software. Now in September, Intuit never corrected this common error. This has happened a few years in a row. The quality has deteriorated
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax is the way to go I have been using Turbo Tax to file my taxes since 2015, It is so easy to use and they guide you through everything
Date published: 2022-09-13
Rated 4 out of 5 by from One big shortcoming Very aggravating when the program will not update. This happened to me twice during tax season and I had to reinstall the program from cd both times. The manual download, touted as a fix, did not work. This problem means the program only deserves a 4-star rating.
Date published: 2022-09-12
Rated 5 out of 5 by from Great help with getting my taxes done Easy to understand, great communication and very thorough working through all my documents
Date published: 2022-09-12
Rated 5 out of 5 by from Expert attention to details and sooo very nice Belinda, my tax expert, was amazing!!!!!!!! She answered all my questions and was very prompt with responding to my messages.
Date published: 2022-09-12
All TurboTax® Offerings Reviews - Page 329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax gets harder to use every year! I have been using TurboTax for over 20 years. It gets less user friendly every year. Some examples: you used to be able to jump back and forth from the step by step method to the form where the information was entered--not any more; finding some of the important documents, like filing for an extension, takes forever. And of course, it costs more and you get less every year!
Date published: 2022-09-13
Rated 1 out of 5 by from GA State Tax Stuck in a Loop and Will Not File Everything was going well until I got the GA Taxes. It gets stuck on a form that I do not have to file. I cannot fix the problem or remove the form. TurboTax refuses to file my taxes electronically until the problem has been fixed. I am stuck. I filed federal taxes, but I cannot file my taxes for state of GA.
Date published: 2022-09-13
Rated 2 out of 5 by from Turbo Tax for Business Needs Improvement It's the 3rd year in a row where the sale of asset interview form asks for expense of the sale and what it really means is basis plus expense. Please fix....it's very irritating.
Date published: 2022-09-13
Rated 1 out of 5 by from Glitchy This software is very glitchy. The information from the input screen doesn't correctly flow to the form view. I have already filed a 2553-election and marked it off in the input screen as already filed, but was not able to e-file the return because the system was requiring me to attach form 2553, which, again, was already filed and processed by IRS. Overall, a poor performance - will not use again.
Date published: 2022-09-13
Rated 5 out of 5 by from Would never do my own LLC taxes without it!!! I have been using turbo tax for over 20 years for LLC and Sole Proprietor personal taxes. Importing last years data is a breeze and the interview process makes preparing taxes as easy as one could expect.
Date published: 2022-09-13
Rated 3 out of 5 by from Intuit fails to correct common errors for months Found users with same M-1 error I had, dating back to February 2022 for the 2021 software. Now in September, Intuit never corrected this common error. This has happened a few years in a row. The quality has deteriorated
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax is the way to go I have been using Turbo Tax to file my taxes since 2015, It is so easy to use and they guide you through everything
Date published: 2022-09-13
Rated 4 out of 5 by from One big shortcoming Very aggravating when the program will not update. This happened to me twice during tax season and I had to reinstall the program from cd both times. The manual download, touted as a fix, did not work. This problem means the program only deserves a 4-star rating.
Date published: 2022-09-12
Rated 5 out of 5 by from Great help with getting my taxes done Easy to understand, great communication and very thorough working through all my documents
Date published: 2022-09-12
Rated 5 out of 5 by from Expert attention to details and sooo very nice Belinda, my tax expert, was amazing!!!!!!!! She answered all my questions and was very prompt with responding to my messages.
Date published: 2022-09-12
All TurboTax® Offerings Reviews - Page 329