TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax TurboTax takes the guess work out! Self explanatory and user friendly!
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax does a good job TurboTax kept everything simple and straightforward with user friendly links if I wanted any clarification or had a question about something.
Date published: 2021-04-14
Rated 5 out of 5 by from Filing is simple with TurboTax I've been using TurboTax for twenty years and it simplifies the process by retaining all your prior year information and walking you through each step.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is Awesome! All my chat people were great! I used the chat with experts feature. It was the same price as an accountant so I'll just go directly to an accountant next year and not put in all this work myself.
Date published: 2021-04-14
Rated 5 out of 5 by from IT IS GREAT IT IS GREAT. EASY USE. I MAY USE IT AGAIN NEXT YEAR.
Date published: 2021-04-14
Rated 4 out of 5 by from I used turbo tax before... It was ok, I had to look for a lot of stuff I didnt have, went back a few times..
Date published: 2021-04-14
Rated 5 out of 5 by from Great service Been using this for several years, never had a problem with it. Quite intuitive, easy to do and follow, and get it done rather easily. Takes no more then 30 minutes to get through the free version, as I don't have a lot of exceptions/deductions and such. Will continue to use this for tax services for the foreseeable future
Date published: 2021-04-14
Rated 2 out of 5 by from Turbo Tax is the Best of the Worst As someone who uses Robinhood and owns a car, I do not have the free, free option that other services provide, and I remember the fear of having my paper tax return rejected and mailed back to me because I missed one line of text in 2018. I want to follow the law as much as the next guy, so I am resigned to use Turbo Tax year after year. The one time I switched to a competitor, Turbo Tax charged me for last year's information, making it cost more money to switch. My point is, and feel free to let it happen to you, that Turbo Tax will nickel and dime you in one of the most stressful hours of your entire year. Upon getting to the end of my filing this year, I was made aware that paying for Turbo Tax with my refund money had a $40 convenience fee on top of what I was paying them to file my taxes. There was no button to change my payment method- I found that I had to go all the way back through the hoops if I wanted my measly $40 and I did. Turbo Tax does not make it friendly or easy to get back the money we deserve for having a job, but there are very few other options. Good for you, Turbo Tax, for kicking lunch money out of people who just want to get to the other side of tax day. I am positive this review will be deleted.
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax is excellent I have had a good experience filling with turbo tax this far.
Date published: 2021-04-14
Rated 5 out of 5 by from Thank You, for all your helpful knowledge With Turbo Tax I feel like I'm getting the best possible information for filing my taxes!
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3113
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax TurboTax takes the guess work out! Self explanatory and user friendly!
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax does a good job TurboTax kept everything simple and straightforward with user friendly links if I wanted any clarification or had a question about something.
Date published: 2021-04-14
Rated 5 out of 5 by from Filing is simple with TurboTax I've been using TurboTax for twenty years and it simplifies the process by retaining all your prior year information and walking you through each step.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is Awesome! All my chat people were great! I used the chat with experts feature. It was the same price as an accountant so I'll just go directly to an accountant next year and not put in all this work myself.
Date published: 2021-04-14
Rated 5 out of 5 by from IT IS GREAT IT IS GREAT. EASY USE. I MAY USE IT AGAIN NEXT YEAR.
Date published: 2021-04-14
Rated 4 out of 5 by from I used turbo tax before... It was ok, I had to look for a lot of stuff I didnt have, went back a few times..
Date published: 2021-04-14
Rated 5 out of 5 by from Great service Been using this for several years, never had a problem with it. Quite intuitive, easy to do and follow, and get it done rather easily. Takes no more then 30 minutes to get through the free version, as I don't have a lot of exceptions/deductions and such. Will continue to use this for tax services for the foreseeable future
Date published: 2021-04-14
Rated 2 out of 5 by from Turbo Tax is the Best of the Worst As someone who uses Robinhood and owns a car, I do not have the free, free option that other services provide, and I remember the fear of having my paper tax return rejected and mailed back to me because I missed one line of text in 2018. I want to follow the law as much as the next guy, so I am resigned to use Turbo Tax year after year. The one time I switched to a competitor, Turbo Tax charged me for last year's information, making it cost more money to switch. My point is, and feel free to let it happen to you, that Turbo Tax will nickel and dime you in one of the most stressful hours of your entire year. Upon getting to the end of my filing this year, I was made aware that paying for Turbo Tax with my refund money had a $40 convenience fee on top of what I was paying them to file my taxes. There was no button to change my payment method- I found that I had to go all the way back through the hoops if I wanted my measly $40 and I did. Turbo Tax does not make it friendly or easy to get back the money we deserve for having a job, but there are very few other options. Good for you, Turbo Tax, for kicking lunch money out of people who just want to get to the other side of tax day. I am positive this review will be deleted.
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax is excellent I have had a good experience filling with turbo tax this far.
Date published: 2021-04-14
Rated 5 out of 5 by from Thank You, for all your helpful knowledge With Turbo Tax I feel like I'm getting the best possible information for filing my taxes!
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3113