TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent additional service now provided by TT After having done my taxes myself for the past 10 years using Turbotax, they finally offered a full service offering. From start to finish the process was easy to work through. The portal for uploading tax documents was simple to use. James called me promptly after being assigned to my case and we discussed any questions I had at the time. He then tackled the mound of tax documents I had uploaded and was able to categorize most without problem. Any questions he had were promptly addressed using the messaging service which worked flawlessly. Any questions I had were similarly submitted through the messaging service and James was always prompt on his responses. Overall, great service that I will use again in the future without question.
Date published: 2021-04-15
Rated 4 out of 5 by from State form is too expensive Might as well go to a CPA with all the add on fees Turbo Tax charges
Date published: 2021-04-15
Rated 5 out of 5 by from Makes taxes easy! Did my local, state, and federal taxes in under an hour.
Date published: 2021-04-15
Rated 5 out of 5 by from easy to use Always easy to use! I use TurboTax Business and Person every year
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Great! Great, simple to follow even when you seem confused there's always the help you need.
Date published: 2021-04-15
Rated 5 out of 5 by from Years of Using TuboTax I've used TurboTax since the 90's and have always been satisfied with it. I've never had an issue with my filed taxes since using TurboTax. It's a great product! I recommend any user to use the Deluxe version as a minimum. If you have some 'exotic' tax issues, you should upgrade to the Premium version.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax Online is very nice! Definitely easy to use, and quick... I used to prepare everything myself.
Date published: 2021-04-15
Rated 5 out of 5 by from Great product As usual, Turbotax was easy to navigate and met all my needs.
Date published: 2021-04-15
Rated 4 out of 5 by from Could have done better with handling stimulus chec Recording info for stimulus payments could have been better
Date published: 2021-04-15
Rated 4 out of 5 by from It does the job I had a problem this year with two separate situations where income was duplicated and the correction was not apparent.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent additional service now provided by TT After having done my taxes myself for the past 10 years using Turbotax, they finally offered a full service offering. From start to finish the process was easy to work through. The portal for uploading tax documents was simple to use. James called me promptly after being assigned to my case and we discussed any questions I had at the time. He then tackled the mound of tax documents I had uploaded and was able to categorize most without problem. Any questions he had were promptly addressed using the messaging service which worked flawlessly. Any questions I had were similarly submitted through the messaging service and James was always prompt on his responses. Overall, great service that I will use again in the future without question.
Date published: 2021-04-15
Rated 4 out of 5 by from State form is too expensive Might as well go to a CPA with all the add on fees Turbo Tax charges
Date published: 2021-04-15
Rated 5 out of 5 by from Makes taxes easy! Did my local, state, and federal taxes in under an hour.
Date published: 2021-04-15
Rated 5 out of 5 by from easy to use Always easy to use! I use TurboTax Business and Person every year
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Great! Great, simple to follow even when you seem confused there's always the help you need.
Date published: 2021-04-15
Rated 5 out of 5 by from Years of Using TuboTax I've used TurboTax since the 90's and have always been satisfied with it. I've never had an issue with my filed taxes since using TurboTax. It's a great product! I recommend any user to use the Deluxe version as a minimum. If you have some 'exotic' tax issues, you should upgrade to the Premium version.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax Online is very nice! Definitely easy to use, and quick... I used to prepare everything myself.
Date published: 2021-04-15
Rated 5 out of 5 by from Great product As usual, Turbotax was easy to navigate and met all my needs.
Date published: 2021-04-15
Rated 4 out of 5 by from Could have done better with handling stimulus chec Recording info for stimulus payments could have been better
Date published: 2021-04-15
Rated 4 out of 5 by from It does the job I had a problem this year with two separate situations where income was duplicated and the correction was not apparent.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2947