TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is great to use. Turbotax helped me to file my taxes by the extended Oct 15th deadline. Without it, I would have been late in filing and would not have been able to complete my filing on my own.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years and it's everything I need to complete my return with rental properties.
Date published: 2022-10-06
Rated 5 out of 5 by from Excellent Service!!! Adrienne did a wonderful job assisting me with my 2021 taxes I would highly recommend her to anyone needing their taxes prepared. However, my 2020 taxes need to be amended. When I was working on my taxes for 2020, I had trouble connecting with the same Tax Expert and when it came 10/15/2021, I was cut off from assistance completely. Plus, I couldn't access the documents I uploaded. So, I had to start all over again and was very upset. I was very dissatisfied with my service the previous year.
Date published: 2022-10-06
Rated 5 out of 5 by from Mark is Awesome Quick to reply and file my return when my previous return was disrupted because he (another person) was unfortunately in Florida and Hurricane Ian so could no longer help. Mark picked up the work immediately and filed my taxes within a day. (Not the worst return but did have some investments not so straight forward.)
Date published: 2022-10-06
Rated 5 out of 5 by from Unbelievable Service I am an independent contractor working from home with a unique tax situation. Kendall was an absolute all-star. Not only did he make me feel comfortable, but he was efficient and had excellent communication. I cannot express enough how helpful and fast TurboTax was. Don't think this is just for beginners, Ive trusted TurboTax with my taxes for 10 years and don't plan to stop
Date published: 2022-10-06
Rated 4 out of 5 by from Turbo Tax 2021 - Powerful, Improved, not Perfect I have been using Turbo Tax for years. It keeps getting better and almost always stays up-to-date. Its anticipates many, many situations. That said, it can be irritatingly confusing because the Help (Lean More) is sketchy, occasionally out of data, and sometimes contradictory. Take "Meals" for Self-Employed -- if all eligible meals in 2021 are 100% deductible as web sites say, why is it that the 50% limit for meals remains as an equivalent option. Another beef, I could not get the Customer Support to elevate my technical glitch (checking for updates that crashed the program) to a technical person. The problem was in the "Config file" an easy fix; I had to re-install the dang program. Nevertheless, I will continue to use Turbo Tax next year. And wish them well.
Date published: 2022-10-06
Rated 1 out of 5 by from Constant barrage of attempts to get you to by pro It is infuriating that year after year I have to buy the next tier of product(at increasingly more and more exorbitant rates) simply because I have a Capitol loss carryover. Coupled with Intuit's attempts to block free filing tools provided by the government shows that their growth module is built solely on finding more ways to bilk their customers out of more money each year. Its getting infuriating, and hopefully stops soon.
Date published: 2022-10-06
Rated 5 out of 5 by from Love it Love it great guy Denise he was very helpful thank you so much
Date published: 2022-10-06
Rated 4 out of 5 by from Question about refunds I have been using Turbotax for years. What I want to know is how to direct a refund to stay with the IRS to be used for next year's taxes. I don't see that.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy Have been using for the year's and it keeps getting easier. If it wasn't for the taxes, this would be fun.
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great to use. Turbotax helped me to file my taxes by the extended Oct 15th deadline. Without it, I would have been late in filing and would not have been able to complete my filing on my own.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years and it's everything I need to complete my return with rental properties.
Date published: 2022-10-06
Rated 5 out of 5 by from Excellent Service!!! Adrienne did a wonderful job assisting me with my 2021 taxes I would highly recommend her to anyone needing their taxes prepared. However, my 2020 taxes need to be amended. When I was working on my taxes for 2020, I had trouble connecting with the same Tax Expert and when it came 10/15/2021, I was cut off from assistance completely. Plus, I couldn't access the documents I uploaded. So, I had to start all over again and was very upset. I was very dissatisfied with my service the previous year.
Date published: 2022-10-06
Rated 5 out of 5 by from Mark is Awesome Quick to reply and file my return when my previous return was disrupted because he (another person) was unfortunately in Florida and Hurricane Ian so could no longer help. Mark picked up the work immediately and filed my taxes within a day. (Not the worst return but did have some investments not so straight forward.)
Date published: 2022-10-06
Rated 5 out of 5 by from Unbelievable Service I am an independent contractor working from home with a unique tax situation. Kendall was an absolute all-star. Not only did he make me feel comfortable, but he was efficient and had excellent communication. I cannot express enough how helpful and fast TurboTax was. Don't think this is just for beginners, Ive trusted TurboTax with my taxes for 10 years and don't plan to stop
Date published: 2022-10-06
Rated 4 out of 5 by from Turbo Tax 2021 - Powerful, Improved, not Perfect I have been using Turbo Tax for years. It keeps getting better and almost always stays up-to-date. Its anticipates many, many situations. That said, it can be irritatingly confusing because the Help (Lean More) is sketchy, occasionally out of data, and sometimes contradictory. Take "Meals" for Self-Employed -- if all eligible meals in 2021 are 100% deductible as web sites say, why is it that the 50% limit for meals remains as an equivalent option. Another beef, I could not get the Customer Support to elevate my technical glitch (checking for updates that crashed the program) to a technical person. The problem was in the "Config file" an easy fix; I had to re-install the dang program. Nevertheless, I will continue to use Turbo Tax next year. And wish them well.
Date published: 2022-10-06
Rated 1 out of 5 by from Constant barrage of attempts to get you to by pro It is infuriating that year after year I have to buy the next tier of product(at increasingly more and more exorbitant rates) simply because I have a Capitol loss carryover. Coupled with Intuit's attempts to block free filing tools provided by the government shows that their growth module is built solely on finding more ways to bilk their customers out of more money each year. Its getting infuriating, and hopefully stops soon.
Date published: 2022-10-06
Rated 5 out of 5 by from Love it Love it great guy Denise he was very helpful thank you so much
Date published: 2022-10-06
Rated 4 out of 5 by from Question about refunds I have been using Turbotax for years. What I want to know is how to direct a refund to stay with the IRS to be used for next year's taxes. I don't see that.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy Have been using for the year's and it keeps getting easier. If it wasn't for the taxes, this would be fun.
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 259