TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Prior year tax prep
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
9122momcandy from
Turbo Tax = easy filing
Turbo Tax was super easy to use for my federal and state taxes for 2020.
Date published: 2021-02-20
Rated 1 out of 5 by
Dontravious from
Too many requests for upgrades
I felt like there were too many requests from TurboTax in an effort to get me to spend more money with them this year. The autofill on forms did not work from my institutions, and a lot of info that was entered last year was not auto-populated and had to be filled manually. I'll be looking for another software for next year's taxes
Date published: 2021-02-20
Rated 5 out of 5 by
Ben5a from
Makes it easy
Step by step makes filing your taxes easy! Love that last years info is there for comparison.
Date published: 2021-02-20
Rated 5 out of 5 by
Malachai m from
Very simple and time effective
Very helpful tax representative. Fast and easy, I will definitely use them again next year
Date published: 2021-02-20
Rated 5 out of 5 by
yasinalperen from
great but am i do it right need chek
I made it the first time I need somebody to check my files. after that should be sent IRS
Date published: 2021-02-20
Rated 5 out of 5 by
Hanko1 from
Easy to get in touch with Tax when needed
When I was not sure of something, I would call TurboTax and the would call me back and assist me with the problem. Awesome personnel, very experienced and knowledgeable.
Date published: 2021-02-20
Rated 5 out of 5 by
TM1947 from
Pleased with TurboTax
Have used Turbo Tax for our taxes for many, many years. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by
JosephCurnutte from
Turbotax is Easy to Deal With
I didn't fill out my files correctly and their help was easy to deal with, straight to the point, and helped me fix my issues.
Date published: 2021-02-20
Rated 1 out of 5 by
JENNIFERIRONS1984 from
HORRIBLE EXPERIENCE
TOOK FOREVER, OVER CHARGED AND SO FRUSTRATED WITH THE WHOLE EXPERIENCE
Date published: 2021-02-20
Rated 1 out of 5 by
Jobert from
TurboTax software has multiple problems
The program kept generating the same error code at e-file and it took 8 different interactions with live "help" to resolve it. Under guidance of live-help I had to delete and re-enter both federal and state forms twice. Our taxes were simple yet the software kept rejecting them. The 8th live-help person to assist me told me that this was an issue that TurboTax was working on and that I just had to delete and re-enter both federal and state for a third time and try again. He walked me through it and it finally worked. Time to find a new tax filing company.
All TurboTax® Offerings Reviews - Page 1999
Date published: 2021-02-20
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
9122momcandy from
Turbo Tax = easy filing
Turbo Tax was super easy to use for my federal and state taxes for 2020.
Date published: 2021-02-20
Rated 1 out of 5 by
Dontravious from
Too many requests for upgrades
I felt like there were too many requests from TurboTax in an effort to get me to spend more money with them this year. The autofill on forms did not work from my institutions, and a lot of info that was entered last year was not auto-populated and had to be filled manually. I'll be looking for another software for next year's taxes
Date published: 2021-02-20
Rated 5 out of 5 by
Ben5a from
Makes it easy
Step by step makes filing your taxes easy! Love that last years info is there for comparison.
Date published: 2021-02-20
Rated 5 out of 5 by
Malachai m from
Very simple and time effective
Very helpful tax representative. Fast and easy, I will definitely use them again next year
Date published: 2021-02-20
Rated 5 out of 5 by
yasinalperen from
great but am i do it right need chek
I made it the first time I need somebody to check my files. after that should be sent IRS
Date published: 2021-02-20
Rated 5 out of 5 by
Hanko1 from
Easy to get in touch with Tax when needed
When I was not sure of something, I would call TurboTax and the would call me back and assist me with the problem. Awesome personnel, very experienced and knowledgeable.
Date published: 2021-02-20
Rated 5 out of 5 by
TM1947 from
Pleased with TurboTax
Have used Turbo Tax for our taxes for many, many years. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by
JosephCurnutte from
Turbotax is Easy to Deal With
I didn't fill out my files correctly and their help was easy to deal with, straight to the point, and helped me fix my issues.
Date published: 2021-02-20
Rated 1 out of 5 by
JENNIFERIRONS1984 from
HORRIBLE EXPERIENCE
TOOK FOREVER, OVER CHARGED AND SO FRUSTRATED WITH THE WHOLE EXPERIENCE
Date published: 2021-02-20
Rated 1 out of 5 by
Jobert from
TurboTax software has multiple problems
The program kept generating the same error code at e-file and it took 8 different interactions with live "help" to resolve it. Under guidance of live-help I had to delete and re-enter both federal and state forms twice. Our taxes were simple yet the software kept rejecting them. The 8th live-help person to assist me told me that this was an issue that TurboTax was working on and that I just had to delete and re-enter both federal and state for a third time and try again. He walked me through it and it finally worked. Time to find a new tax filing company.
All TurboTax® Offerings Reviews - Page 1999
Date published: 2021-02-20