TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 2 out of 5 by from To expensive charged me for stuff i don't want. disappointed charged me for stuff i dont want. said it was free but it is not cost to much
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax keeps me on task Life gets complicated. TurboTax helps guide you through one important part of life, your taxes with the confidence.
Date published: 2023-04-18
Rated 1 out of 5 by from keeps costing more and more and more frustrating I cant believe how much harder it keeps getting to use your software. I have only used tubotax for the last 4 or 5 years , but yet you couldn't find my info to confirm my identity. i just moved so finding all my info sucked. Plus i started filling out my property tax info and relished i had not unpacked the info i needed. i decided to wait until later to finish this. everything i tried would not work. you said i could bypass it but yet would not let me efile until i did. its almost 4 in the morning I'm tired and probably not making much sense. it all just sucked and i had to pay more. go figure
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! I've used Turbo Tax for years. And as my life and finances have changed they always have a product that works perfectly for me. Great service, easy to use products. Very happy!
Date published: 2023-04-18
Rated 3 out of 5 by from its ok its ok i think they could do a better job of helping
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is very detailed and easy to understand! TurboTax has a nice step-by-step process. It's excellent for couples who have one earning a salary while the other is self-employed.
Date published: 2023-04-18
Rated 2 out of 5 by from TT unable to import investment info I've been using TT for 10+ yrs now, and have had the occasional glitch here and there. This year, it was unable to get my investment info. That's the main reason I use TT! Everything else is easy. The problem is mentioned in num places on the Internet, and although someone said they solved it for Windows, they didn't for Apple. I spent hours trying to troubleshoot the problem. My first phone call to TT was a waste of time...they didn't know about the problem and certainly couldn't fix it. The 2nd call was a bit better as I rec'd help in doing it manually. I spent hours on this issue, and I've got to print out 20+ pgs for the IRS since they wouldn't import. Since the program was pretty useless this year, I think I'm entitled to a refund. Another issue...it quit in the middle and just shut down. Thankfully nothing was lost.
Date published: 2023-04-18
Rated 4 out of 5 by from Very good My experience with TurboTax has always been smooth and stress free
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! I have always depended on Turbo Tax and they get better every year.
Date published: 2023-04-18
Rated 1 out of 5 by from 1099-R When inputting information regarding 1099-R software say it was income. I never received the money directly, it was a direct rollover to investment company (Fisher). But still showed as income unless you removed it totally, which is wrong. Income is when you receive the $$ into your bank account to spend. not when you roll it over to another account and not able to spend it. There was no way to talk to anyone regarding this issue, unless you paid. Will more then likely I will look for another tax prep company next year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1491
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from To expensive charged me for stuff i don't want. disappointed charged me for stuff i dont want. said it was free but it is not cost to much
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax keeps me on task Life gets complicated. TurboTax helps guide you through one important part of life, your taxes with the confidence.
Date published: 2023-04-18
Rated 1 out of 5 by from keeps costing more and more and more frustrating I cant believe how much harder it keeps getting to use your software. I have only used tubotax for the last 4 or 5 years , but yet you couldn't find my info to confirm my identity. i just moved so finding all my info sucked. Plus i started filling out my property tax info and relished i had not unpacked the info i needed. i decided to wait until later to finish this. everything i tried would not work. you said i could bypass it but yet would not let me efile until i did. its almost 4 in the morning I'm tired and probably not making much sense. it all just sucked and i had to pay more. go figure
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! I've used Turbo Tax for years. And as my life and finances have changed they always have a product that works perfectly for me. Great service, easy to use products. Very happy!
Date published: 2023-04-18
Rated 3 out of 5 by from its ok its ok i think they could do a better job of helping
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is very detailed and easy to understand! TurboTax has a nice step-by-step process. It's excellent for couples who have one earning a salary while the other is self-employed.
Date published: 2023-04-18
Rated 2 out of 5 by from TT unable to import investment info I've been using TT for 10+ yrs now, and have had the occasional glitch here and there. This year, it was unable to get my investment info. That's the main reason I use TT! Everything else is easy. The problem is mentioned in num places on the Internet, and although someone said they solved it for Windows, they didn't for Apple. I spent hours trying to troubleshoot the problem. My first phone call to TT was a waste of time...they didn't know about the problem and certainly couldn't fix it. The 2nd call was a bit better as I rec'd help in doing it manually. I spent hours on this issue, and I've got to print out 20+ pgs for the IRS since they wouldn't import. Since the program was pretty useless this year, I think I'm entitled to a refund. Another issue...it quit in the middle and just shut down. Thankfully nothing was lost.
Date published: 2023-04-18
Rated 4 out of 5 by from Very good My experience with TurboTax has always been smooth and stress free
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! I have always depended on Turbo Tax and they get better every year.
Date published: 2023-04-18
Rated 1 out of 5 by from 1099-R When inputting information regarding 1099-R software say it was income. I never received the money directly, it was a direct rollover to investment company (Fisher). But still showed as income unless you removed it totally, which is wrong. Income is when you receive the $$ into your bank account to spend. not when you roll it over to another account and not able to spend it. There was no way to talk to anyone regarding this issue, unless you paid. Will more then likely I will look for another tax prep company next year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1491