TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome Love TurboTax very grateful to you guys for helping
Date published: 2021-10-11
Rated 5 out of 5 by from great tool... love it thanks for the help great it helped sooo much, will use this program again next year.
Date published: 2021-10-11
Rated 1 out of 5 by from Doesnt help very much. There are certain calculations and automatic functions that are expected when using turbo tax, that does not happen with turbo tax business. This product is too expensive. THey also need to add mac version.
Date published: 2021-10-11
Rated 5 out of 5 by from Excellent Software & Customer Service I have used Turbo Tax for 2 years and the service exceeds my expectation. The software is incredibly easy to use and the team is available to answer any questions. The expertise and the level of attention to details of the team members are one of the best I have interacted with.
Date published: 2021-10-11
Rated 1 out of 5 by from Do NOT think this will be headache-free After having the worst time being looped through the same pages multiple times, with ridiculous load times, some income documents still wouldn't show up in my final return. I submitted anyways. Now, in October, I received an email from turbotax that my taxes were NEVER FILED. Finally finished all the prompts that I could (couldn't finish a few questions since it kept looping), and now I owe more taxes.
Date published: 2021-10-11
Rated 4 out of 5 by from Turbo tax is a big help I found the process of reviewing my return difficult. E.g. asking what was the state distribution of an entry that showed a payment of state tax of $9.00. I had already entered that amount originally. Now had I had to plow through dozens of statements to find which one showed a tax payment of $9.00. Otherwise, Tubo Tax was very helpful.
Date published: 2021-10-11
Rated 5 out of 5 by from TurboTax Works Great - except I've used TurboTax for many years and really appreciate many of its features. However, there are a couple of areas I would like to see improved: 1) When I'm using the step-by-step method (this may be true of the direct approach, too) and put something in, I am always returned to the top of the listing and need to go backdown the line to get to where I was. Isn't there some way to either re-order the list so we could just step down it and/or return us to the same location on the list we were at before putting data in? 2) I have trouble seeing small print on the screen and quite often select a larger font to be able to read the screen. Isn't there some way for TurboTax to "remember" my font size selection, so I don't have to keep resetting it? Also, I noticed on several screens there is no font size selection at all and the print is very small. Why aren't all screens provided with a font size selection or at least have the initial font size selection hold for all screens with the ability to adjust?
Date published: 2021-10-11
Rated 4 out of 5 by from Product We have been using Turbo Tax for decades, so it should have the answers for the questions by transferring information from previous years, instead, we need to dig up previous records to confirm. . Backups are too slow and too often.
Date published: 2021-10-11
Rated 5 out of 5 by from Very pleased with turbo tax I had to file an extension this year .Turbo tax helped with this as well as completing my tax return. The agents are patient and reassuring
Date published: 2021-10-11
Rated 5 out of 5 by from Very easy to use. The software was very easy to use. I highly recommend it to anyone who is claiming the standard deduction. You can this and save the money on using an accountant. I have TurboTax every year for the last 10 years.
Date published: 2021-10-11
All TurboTax® Offerings Reviews - Page 1224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Love TurboTax very grateful to you guys for helping
Date published: 2021-10-11
Rated 5 out of 5 by from great tool... love it thanks for the help great it helped sooo much, will use this program again next year.
Date published: 2021-10-11
Rated 1 out of 5 by from Doesnt help very much. There are certain calculations and automatic functions that are expected when using turbo tax, that does not happen with turbo tax business. This product is too expensive. THey also need to add mac version.
Date published: 2021-10-11
Rated 5 out of 5 by from Excellent Software & Customer Service I have used Turbo Tax for 2 years and the service exceeds my expectation. The software is incredibly easy to use and the team is available to answer any questions. The expertise and the level of attention to details of the team members are one of the best I have interacted with.
Date published: 2021-10-11
Rated 1 out of 5 by from Do NOT think this will be headache-free After having the worst time being looped through the same pages multiple times, with ridiculous load times, some income documents still wouldn't show up in my final return. I submitted anyways. Now, in October, I received an email from turbotax that my taxes were NEVER FILED. Finally finished all the prompts that I could (couldn't finish a few questions since it kept looping), and now I owe more taxes.
Date published: 2021-10-11
Rated 4 out of 5 by from Turbo tax is a big help I found the process of reviewing my return difficult. E.g. asking what was the state distribution of an entry that showed a payment of state tax of $9.00. I had already entered that amount originally. Now had I had to plow through dozens of statements to find which one showed a tax payment of $9.00. Otherwise, Tubo Tax was very helpful.
Date published: 2021-10-11
Rated 5 out of 5 by from TurboTax Works Great - except I've used TurboTax for many years and really appreciate many of its features. However, there are a couple of areas I would like to see improved: 1) When I'm using the step-by-step method (this may be true of the direct approach, too) and put something in, I am always returned to the top of the listing and need to go backdown the line to get to where I was. Isn't there some way to either re-order the list so we could just step down it and/or return us to the same location on the list we were at before putting data in? 2) I have trouble seeing small print on the screen and quite often select a larger font to be able to read the screen. Isn't there some way for TurboTax to "remember" my font size selection, so I don't have to keep resetting it? Also, I noticed on several screens there is no font size selection at all and the print is very small. Why aren't all screens provided with a font size selection or at least have the initial font size selection hold for all screens with the ability to adjust?
Date published: 2021-10-11
Rated 4 out of 5 by from Product We have been using Turbo Tax for decades, so it should have the answers for the questions by transferring information from previous years, instead, we need to dig up previous records to confirm. . Backups are too slow and too often.
Date published: 2021-10-11
Rated 5 out of 5 by from Very pleased with turbo tax I had to file an extension this year .Turbo tax helped with this as well as completing my tax return. The agents are patient and reassuring
Date published: 2021-10-11
Rated 5 out of 5 by from Very easy to use. The software was very easy to use. I highly recommend it to anyone who is claiming the standard deduction. You can this and save the money on using an accountant. I have TurboTax every year for the last 10 years.
Date published: 2021-10-11
All TurboTax® Offerings Reviews - Page 1224