TURBOTAX CUSTOMER REVIEWS

TurboTax Premier
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Good software, but it is missing some key features Overall, the software is decent, and allows me to complete my taxes fairly efficiently. However, there are a number of missing features that I would like to see in the product: 1. There is no ability to import data directly from financial institutions. This requires me to use a spreadsheet to add up data from multiple 1099s, and then find the appropriate places to enter the information. Some of the information needs to be entered directly in forms. 2. There is no ability to import data directly from the Mac version of Quickbooks. This requires me to enter the information manually. 3. The error check feature isn't easy to use. Error messages are often cryptic, with no context for what section of the return it is referring to. I usually have to switch into forms mode, so that I can see specifically what the program is referencing. I also reached out to support regarding one of the errors that I was receiving. The person emailed me IRS instructions, but I found that the instructions did not answer my question. I ultimately posted a question to the forums, and somebody provided advice there, which I was able to use. Ideally, the software would have automatically inserted the number where it needed to go based on an interview question, instead of necessitating a support inquiry. Overall, TurboTax Business is not as user friendly as the consumer version of the software.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is so easy to use I gathered my info and Turbo Tax lead me straight through the process. i was easy to understand and quick to complete.
Date published: 2023-03-29
Rated 1 out of 5 by from TurboTax should only be used for simple tax return Anytime TurboTax asks you to fill out a form directly, it is a failure. We purchase TurboTax to eliminate the need to fill-in forms and read form instructions. Last year of using TurboTax.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is always user-friendly. It comes with all the upgrades from year-to-year. I love it. And, would suggest it to any first-timer, as well as pro.
Date published: 2023-03-29
Rated 5 out of 5 by from Very good Many years doing Turbo tax and it's always good. David helped me for a few minutes and he was professional and helpful.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo tax is okay I really enjoy how easy turbo tax makes it to file your taxes
Date published: 2023-03-29
Rated 5 out of 5 by from The Tax Expert Made All The Difference I wasn't given the correct information last year and paid taxes I shouldn't have paid. This year, Anita, knew her stuff and when I told her my situation, she knew exactly what to look for and how to direct me.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy, Simple, Helpful I’ve used H&R Block my entire life (the past 9 yrs) Turbo Tax made everything easy to understand Really wish they taught you this stuff in high school. Turbo tax made it smooth & not as scary lol
Date published: 2023-03-29
Rated 2 out of 5 by from costs way more now this service cost has gone up so much I might as well just start using a tax prep in real life.
Date published: 2023-03-29
Rated 5 out of 5 by from Very easy! After completing our taxes, a we spoke with a TurboTax agent on the phone to review everything and he actually helped us fine more deductions and save on our taxes! Turbo Taxes made filing our taxes easy!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 133
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good software, but it is missing some key features Overall, the software is decent, and allows me to complete my taxes fairly efficiently. However, there are a number of missing features that I would like to see in the product: 1. There is no ability to import data directly from financial institutions. This requires me to use a spreadsheet to add up data from multiple 1099s, and then find the appropriate places to enter the information. Some of the information needs to be entered directly in forms. 2. There is no ability to import data directly from the Mac version of Quickbooks. This requires me to enter the information manually. 3. The error check feature isn't easy to use. Error messages are often cryptic, with no context for what section of the return it is referring to. I usually have to switch into forms mode, so that I can see specifically what the program is referencing. I also reached out to support regarding one of the errors that I was receiving. The person emailed me IRS instructions, but I found that the instructions did not answer my question. I ultimately posted a question to the forums, and somebody provided advice there, which I was able to use. Ideally, the software would have automatically inserted the number where it needed to go based on an interview question, instead of necessitating a support inquiry. Overall, TurboTax Business is not as user friendly as the consumer version of the software.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is so easy to use I gathered my info and Turbo Tax lead me straight through the process. i was easy to understand and quick to complete.
Date published: 2023-03-29
Rated 1 out of 5 by from TurboTax should only be used for simple tax return Anytime TurboTax asks you to fill out a form directly, it is a failure. We purchase TurboTax to eliminate the need to fill-in forms and read form instructions. Last year of using TurboTax.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is always user-friendly. It comes with all the upgrades from year-to-year. I love it. And, would suggest it to any first-timer, as well as pro.
Date published: 2023-03-29
Rated 5 out of 5 by from Very good Many years doing Turbo tax and it's always good. David helped me for a few minutes and he was professional and helpful.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo tax is okay I really enjoy how easy turbo tax makes it to file your taxes
Date published: 2023-03-29
Rated 5 out of 5 by from The Tax Expert Made All The Difference I wasn't given the correct information last year and paid taxes I shouldn't have paid. This year, Anita, knew her stuff and when I told her my situation, she knew exactly what to look for and how to direct me.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy, Simple, Helpful I’ve used H&R Block my entire life (the past 9 yrs) Turbo Tax made everything easy to understand Really wish they taught you this stuff in high school. Turbo tax made it smooth & not as scary lol
Date published: 2023-03-29
Rated 2 out of 5 by from costs way more now this service cost has gone up so much I might as well just start using a tax prep in real life.
Date published: 2023-03-29
Rated 5 out of 5 by from Very easy! After completing our taxes, a we spoke with a TurboTax agent on the phone to review everything and he actually helped us fine more deductions and save on our taxes! Turbo Taxes made filing our taxes easy!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 133