TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mervmia from
Best!
Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by
Loan Ranger from
Frustrating bugs
Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by
Happy User from
TurboTax walks you through every step
TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by
Casaman from
Powerful and sophisticated tool
It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
Rated 1 out of 5 by
Grumpy1937 from
Won't accept my State payer's ID number
Won't accept my State payer's ID number that appears on my 1099
Date published: 2023-03-15
Rated 5 out of 5 by
ErikaHart1547 from
TurboTax Live is Awesome!
Kyle from TurboTax Live was awesome he stayed on the phone with me the whole time I was having a problem and never once tried to end the call when I wasn't ready or make me feel rushed he is awesome and great customer service!
Date published: 2023-03-15
Rated 5 out of 5 by
Tree4me from
Tax Help and Easy Breezy
Winston was exceptional in helping when I needed a little clarity.
Date published: 2023-03-15
Rated 5 out of 5 by
ChrisD624 from
You can do it!
Turbotax software has been my go-to for years now. I like how it intuitive it is and how it copies your information to the next year based on what you entered the year prior. I wrap up the year feeling confident that my taxes were done accurately. I'm a satisfied customer that uses both the corporation and personal versions of the software!
Date published: 2023-03-15
Rated 5 out of 5 by
Steve_2023 from
Neal at TurboTax is Awesome!
Neal provided excellent service and advice regarding my tax return experience. I appreciate the time he's put into my service and everything went very well.
Date published: 2023-03-15
Rated 5 out of 5 by
Dicetradamus from
Great Service, would definitely recommend to other
Suan, my CPA did a great job of walking me through a few tax complexities. I greatly appreciate her patience and understanding. I would use her again certainly if necessary. As for the turbo tax software, its really easy to use and makes filing taxes a breeze. I would suggest a feature where one can easily bulk upload documents.
All TurboTax® Offerings Reviews - Page 683
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mervmia from
Best!
Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by
Loan Ranger from
Frustrating bugs
Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by
Happy User from
TurboTax walks you through every step
TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by
Casaman from
Powerful and sophisticated tool
It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
Rated 1 out of 5 by
Grumpy1937 from
Won't accept my State payer's ID number
Won't accept my State payer's ID number that appears on my 1099
Date published: 2023-03-15
Rated 5 out of 5 by
ErikaHart1547 from
TurboTax Live is Awesome!
Kyle from TurboTax Live was awesome he stayed on the phone with me the whole time I was having a problem and never once tried to end the call when I wasn't ready or make me feel rushed he is awesome and great customer service!
Date published: 2023-03-15
Rated 5 out of 5 by
Tree4me from
Tax Help and Easy Breezy
Winston was exceptional in helping when I needed a little clarity.
Date published: 2023-03-15
Rated 5 out of 5 by
ChrisD624 from
You can do it!
Turbotax software has been my go-to for years now. I like how it intuitive it is and how it copies your information to the next year based on what you entered the year prior. I wrap up the year feeling confident that my taxes were done accurately. I'm a satisfied customer that uses both the corporation and personal versions of the software!
Date published: 2023-03-15
Rated 5 out of 5 by
Steve_2023 from
Neal at TurboTax is Awesome!
Neal provided excellent service and advice regarding my tax return experience. I appreciate the time he's put into my service and everything went very well.
Date published: 2023-03-15
Rated 5 out of 5 by
Dicetradamus from
Great Service, would definitely recommend to other
Suan, my CPA did a great job of walking me through a few tax complexities. I greatly appreciate her patience and understanding. I would use her again certainly if necessary. As for the turbo tax software, its really easy to use and makes filing taxes a breeze. I would suggest a feature where one can easily bulk upload documents.
All TurboTax® Offerings Reviews - Page 683
Date published: 2023-03-15