TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Torbotax return rejected For both 31 and22 my Turbotax federal return was rejected and I could not fix it . . . . had to mail them. The IRS said they could not identify me with my PIN or by my AGI from the previous year although I triple checked them.. There was NO help from Turbotax to get this fixed, I guess I spend $55 just for the forms.
Date published: 2023-04-28
Rated 5 out of 5 by from made it super easy and stress free. made it super easy and stress-free. was my first time filing taxes and it made it nice.
Date published: 2023-04-28
Rated 3 out of 5 by from Turbo TX IS GREAT EXCEPT ON AMENDED STATE RETURNS THIS YEAR I HAD TO FILE AN AMENDED STATE RETURN AND TURBO TAX WALKED ME THROUGH THE ENTIRE PROCESS. HOWEVER, WHEN IT CAME TO THE POINT TO FILE ELECTRONICALLY, I WAS ABLE TO FILE THE FEDERAL AMENDED RETURN, BUT THE PROGRAM DID NOT ALLOW ME TO FILE THE AMENDED STATE RETURN. HAD TO FILE THE AMENDED STATE RETURN BY MAIL - NOT ACCEPTABLE.
Date published: 2023-04-28
Rated 5 out of 5 by from TurboTax is a perfect solution for me Filing my tax return with TurboTax is so easy. I love that I don't need to know the new tax laws. TurboTax assists me with getting maximum deductions. I feel confident that my returns are accurate. TurboTax is also user friendly, and it takes no time at all to get your tax return filed. I have been using TurboTax for well over 10 years and will continue to use it to file my tax returns.
Date published: 2023-04-28
Rated 5 out of 5 by from Great and easy! Great! I had some questions but the help section assisted.
Date published: 2023-04-28
Rated 5 out of 5 by from so helpful The person who helped me walked me through step by step and made the experience so simple
Date published: 2023-04-28
Rated 4 out of 5 by from The Tax advisors should be better Box 1 a under dividends wants qualified plus non qualified total in boxes and 3 of 4 experts? I talked to din't know that. It forced me to file an extension
Date published: 2023-04-28
Rated 5 out of 5 by from Game changer! I was so surprised how easy it was to file my taxes. The process is idiot proof and so easy to maneuver around the website. I will be using Turbo Tax going forward.
Date published: 2023-04-28
Rated 2 out of 5 by from Turbo Tax is decent I like using turbo tax I just have never found out how to file for free like its advertised in the commercials I have to pay over 100.00
Date published: 2023-04-28
Rated 3 out of 5 by from No help with technical support The process took much longer then the estimated 45 minutes which was disheartening. When my return was rejected, it took me forever to find how to correct the problem because the "Fix It Now" button was not where all the directions/ help files said it would be. I literally had to open every single drop down to find the question I had answered. incorrectly so that I could fix the problem. If I wasn't a knowledgable tax preparer I would have probably had to pay the $219 for LIVE help. A stratigic plan on the part of Turbo Tax?
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 544
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Torbotax return rejected For both 31 and22 my Turbotax federal return was rejected and I could not fix it . . . . had to mail them. The IRS said they could not identify me with my PIN or by my AGI from the previous year although I triple checked them.. There was NO help from Turbotax to get this fixed, I guess I spend $55 just for the forms.
Date published: 2023-04-28
Rated 5 out of 5 by from made it super easy and stress free. made it super easy and stress-free. was my first time filing taxes and it made it nice.
Date published: 2023-04-28
Rated 3 out of 5 by from Turbo TX IS GREAT EXCEPT ON AMENDED STATE RETURNS THIS YEAR I HAD TO FILE AN AMENDED STATE RETURN AND TURBO TAX WALKED ME THROUGH THE ENTIRE PROCESS. HOWEVER, WHEN IT CAME TO THE POINT TO FILE ELECTRONICALLY, I WAS ABLE TO FILE THE FEDERAL AMENDED RETURN, BUT THE PROGRAM DID NOT ALLOW ME TO FILE THE AMENDED STATE RETURN. HAD TO FILE THE AMENDED STATE RETURN BY MAIL - NOT ACCEPTABLE.
Date published: 2023-04-28
Rated 5 out of 5 by from TurboTax is a perfect solution for me Filing my tax return with TurboTax is so easy. I love that I don't need to know the new tax laws. TurboTax assists me with getting maximum deductions. I feel confident that my returns are accurate. TurboTax is also user friendly, and it takes no time at all to get your tax return filed. I have been using TurboTax for well over 10 years and will continue to use it to file my tax returns.
Date published: 2023-04-28
Rated 5 out of 5 by from Great and easy! Great! I had some questions but the help section assisted.
Date published: 2023-04-28
Rated 5 out of 5 by from so helpful The person who helped me walked me through step by step and made the experience so simple
Date published: 2023-04-28
Rated 4 out of 5 by from The Tax advisors should be better Box 1 a under dividends wants qualified plus non qualified total in boxes and 3 of 4 experts? I talked to din't know that. It forced me to file an extension
Date published: 2023-04-28
Rated 5 out of 5 by from Game changer! I was so surprised how easy it was to file my taxes. The process is idiot proof and so easy to maneuver around the website. I will be using Turbo Tax going forward.
Date published: 2023-04-28
Rated 2 out of 5 by from Turbo Tax is decent I like using turbo tax I just have never found out how to file for free like its advertised in the commercials I have to pay over 100.00
Date published: 2023-04-28
Rated 3 out of 5 by from No help with technical support The process took much longer then the estimated 45 minutes which was disheartening. When my return was rejected, it took me forever to find how to correct the problem because the "Fix It Now" button was not where all the directions/ help files said it would be. I literally had to open every single drop down to find the question I had answered. incorrectly so that I could fix the problem. If I wasn't a knowledgable tax preparer I would have probably had to pay the $219 for LIVE help. A stratigic plan on the part of Turbo Tax?
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 544